Question about HP Photosmart 620 Digital Camera

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Uploading video: help!

I have an HP Photosmart 620 digital camera and am having trouble uploading video. It uploads my images without a problem but doesn't seem to recognize there is video to be uploaded. I've read the manual several times to no avail and this concern isn't covered in the troubleshooting guide. Can anyone help me?

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Well, I was looking for the name of the software. I don't think you need to reinstall the software, but you need to read the documentation that came with the software. ...................................... There is a better solution to your problem: Buy a card reader that can read your type of camera memory card. Just plug it into your computer's USB port and Windows XP will see the card reader as being another hard drive. Remove the card from your camera, plug it into the reader. Use Windows Explorer to move the photos and video to your computer. You never have to connect the camera to your computer again.

Posted on Aug 30, 2005


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Posted on Jan 02, 2017


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Cannot upload pictures from HP Photosmart 620

Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

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Get a card reader, you can get them for just a few bucks, and do away with camera software, computer see's the reader as exernal drive

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You can do it through Windows Explorer.
Plug in your camera via USB cable to PC. Make sure it gets detected. Right click on the START button and select Explore. In the left hand pane, if you scroll down, you will see your camera listed as a drive (usually after the DVD/CDROM drive). Click the (+) next to the entry to expand the folders. (Copy the images you want to import into the camera from the PC location first). Now simply locate the folder in your camera drive that stores pictures, right click and paste them.

Please take a moment to assign a Fixya rating if you found this solution helpful.

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