Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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Works for 3 wks. shuts down, turn off 1 min. comes on stays for about 3 more wks. does the same

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New refrigerators have a one year warranty, parts and labor !
Call service Monday and get it fixed for free!
Bless You!

Posted on Sep 07, 2008

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Posted on Jan 02, 2017

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What is defrost overheat?

There is defrost heater which comes on in defrost cycle. defrost heater stays on certain time(lets say 15 min), but lets think it came on to defrost and melted all ice of the coils during 5 min, but we still have 10 more min design for heater to stay on. if heater will stay another 10 min it will warm up your stuff in the freezer, so everything will start to melt. to get around this, all freezers have limit thermostat(defrost thermostat), when that thermostat feels heat from heater, it will shut power off to the heater, so it still in defrost cycle, but heater will be off for another 10 min. When that thermostat get stuck in closed position(does not shut power to the heater when all ice melted out), you will have defrost overheat. so most likely that defrost thermostat needs to be replaced. here is the video how i replaced it on subzero pro series.

Apr 07, 2014 | Sub-Zero 650/SRH Stainless Steel

1 Answer

Sub zero 700 br

Thank you for your information, are you getting a flashing display showing service on the screen? I the past I have found the service light has shown before the unit shuts down. Your unit has thermistors that need information from the compartment to continue to run. The computer defaults when the information is not present and then shuts down. With this being said, the thermistors could be the cause of this issue you have. There are two in each compartment, one on the evaporator other in the compartment itself. If you have a broken wire or corroded, the computer can't detect the compartment is running and will shut done. Normally will flash service within 20 mins of start up. Look into this and get back to me if you need more information.
Good luck,

Mar 25, 2014 | Sub-Zero Refrigerators

1 Answer

Why is Fridge Freezer not switching itself back on after 2 hours?

Good Afternoon S Trowell - Thank you for your post! Based on the symptoms you are describing it appears that the thermostat has lost its calibration and is not cycling on or off at the proper temperatures. I would recommend connecting with a professional appliance tech for a clear-cut diagnosis and to proceed further.

May 06, 2013 | Frigidaire FRT125GW (12 cu. ft.) Top...

1 Answer

Build up of frost in freezer and fridge not getting cold. Defrosted everything over night and plugged back in. Both freezer and fridge working now. Advanced defrost timer manually and fridge shut down. How...

Frost accumulating on the freezer is an indication of a defrost failure. It likely has one of three failures.
1 Bad defrost heater.
2 Bad defrost termination switch.
3 Failed defrost timer
In order to confirm, which has gone wrong manually advance this refrigerator into a defrost cycle. This is done by doing the following in order:
1. Disconnect power to the unit for at least 30 seconds
2. Turn the thermostat to off position (leave it off)
3. Reconnect power
In a few minutes, if you can hear a hissing noise in the freezer or see a red glow from the heater, it
indicates the timer is not advancing and will need to be replaced.
If nothing happens when the defrost timer is manually advanced, some voltage and resistance checks will need to be made. I recommend having a technician make these checks.

Hope this helps.


Apr 24, 2011 | GE GTS22KBP Top Freezer Refrigerator

1 Answer

It does not defrost it self and the fridge stays warm. I used hairdryer to melt the coils and it worked for 2-3 days but froze again. what should i replace

need more info... in ref by light there is hole where you can manually put in defrost with flatblade screwdriver.. turn clockwise until compressor shuts off.. do you hear sizzling in freezer? may take 2 or 3 mins. if yes replace defrost timer.. if no defrost thermostat or heater is bad.

Jan 03, 2010 | Hotpoint HTS18 Top Freezer Refrigerator

2 Answers

Kenmore refrigerator seemingly runs all the time. Defrost cycle must be working, because I find no frost on the evaporator. On a setting of 3, the recommended setting, the refrigerator is 40 degrees, the...

Yes you are right the thermostat is not responding to switch off the compressor at the desired temperature setting. It stay "always on" position. Replace the thermostat to rectify this problem....................sodeep
PS: low refrigerant gas could also contribute to aggravate this problem, so have it checked too by the repairman.

Aug 06, 2009 | Refrigerators

2 Answers

Every 2 mins the compressor tries to go on and after 15 seconds stops.

If the compressor tries to go on every two minutes, then the relay is functioning.

1. If the compressor has failed, it might be getting hot and tripping the thermal overload to shut itself down. It will cycle like you say and will be unable to cool the fridge.

2.It's also possible that you have lost refrigerant from the system. When the compressor goes on, the pressure drops below a threshold value. The system sees that there is not enough pressure, and shuts down. Once the pressure rebuilds, it tries again.

3. If the fins in the rear of the fridge are clogged with dust/debris, the system will not be efficient enough to cool. I doubt this is the case as the compressor would generally just stay on for a long time... longer than 2 minutes.

Try turning the thermostat to the coldest setting possible for both the fridge and the freezer. If the unit still cycles off after 2 minutes, consider repair.

Mar 14, 2008 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

My fridge stays on and freezes everything inside

not a breathing room issue, if anything that would cause it to shut down and not cool at all, where you got just the opposite, it never shuts off. is it an electronic model, or is there a control knob you manullay turn to adjust temp

Feb 23, 2008 | Sanyo SR-4910M Compact Refrigerator

2 Answers

Amount of time the compressor and fan stay on

its the old story, is it now working fine, if so leave it,

the answer to your question though, how long would it take to cook a pie with the oven door not closing properly, or at the wrong setting,

it varies by what the outside influences are, as long as it settles down in the end and now works properly then all is well, don't forget the fridge will have warmed up as it were so it would take a while to get it to the right coldness, if the door wasn't closed it would take forever wouldn't it????

Oct 14, 2007 | Refrigerators

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