Question about Sony Handycam DCR-TRV27 Mini DV Digital Camcorder

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Sony CCD-TRV118 I keep getting C31:22 on my camcorder. It will not record or do anything.. I have removed the battery, reset the tape and seset the camcorder. What can be done? Thanks

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  • kirk48 Oct 12, 2008

    I have a DCR TRV27 that displays the same error message.

  • mad7310 Mar 30, 2009

    I began receiving an audio beep, arrow pointing up, and a C:31:22 message. According to the owner's manual I needed to send a tape cleaner cassette through the camera - I did that and it didn't help. My camera is 7 or 8 years old and this is the first time it has let me down. The big problem I am having is actually finding an electronics repair shop. Either way no complaints about my Sony - it has served me well indoors and out all these years.

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The C31:22 error message means that the reels are not turning, or that the sensing mechanism for the reels is not functioning. You can reach a finger inside the mechanism and see if you can freely rotate the reels. If the reels rotate freely, then you have a drive problem. If you cannot rotate the reels, make sure they are not bent in any way. If none of this helps, you will need to have a technician look at the unit. Please be sure to rate this solution. Thanks!

Posted on Nov 08, 2008

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When recording it shows that it is recording but we can't see anything. If we play back what we think we might have recorded we can only hear the sound but not see anything.


Follow the steps below to troubleshoot this issue.

IMPORTANT: If additional model-specific instructions are needed to perform any of the steps below, refer to the operating instructions of the camcorder. The instruction manual is available in the Manuals/Specs/Warranty section of the Sony eSupport Web site.
  1. Ensure a fully-charged battery is inserted or connect the AC power adapter.
  2. Turn the camera on to the VTR or PLAYBACK mode.
  3. Insert a cassette tape with recorded video into the camcorder.
  4. Ensure the cassette tape is rewound to the beginning of the video recording.
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  6. If your camcorder has an LCD screen, try adjusting the brightness or contrast.
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1 Answer

My Sony TRV118 displays C:31:23 when trying to playback or record. Have tried different tapes, left open for sometime, removed battery. All to no avail.


The camcorder has detected an issue that may require a power reset.

  1. Turn off the camcorder.
  2. Remove the battery or disconnect the AC power adapter for 60 seconds.
  3. Insert the battery or reconnect the AC adapter.

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1 Answer

It keeps making a beeping noise and wont let me record or do anything!


Try taking off the battery and reinserting it to see if it resets mech,If this doesnt work you wil have to bring to service.Dont go at it yourself as you could cause serious problems,

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