Question about Sony Handycam DCR-TRV27 Mini DV Digital Camcorder

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Sony CCD-TRV118 I keep getting C31:22 on my camcorder. It will not record or do anything.. I have removed the battery, reset the tape and seset the camcorder. What can be done? Thanks

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  • kirk48 Oct 12, 2008

    I have a DCR TRV27 that displays the same error message.

  • mad7310 Mar 30, 2009

    I began receiving an audio beep, arrow pointing up, and a C:31:22 message. According to the owner's manual I needed to send a tape cleaner cassette through the camera - I did that and it didn't help. My camera is 7 or 8 years old and this is the first time it has let me down. The big problem I am having is actually finding an electronics repair shop. Either way no complaints about my Sony - it has served me well indoors and out all these years.

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The C31:22 error message means that the reels are not turning, or that the sensing mechanism for the reels is not functioning. You can reach a finger inside the mechanism and see if you can freely rotate the reels. If the reels rotate freely, then you have a drive problem. If you cannot rotate the reels, make sure they are not bent in any way. If none of this helps, you will need to have a technician look at the unit. Please be sure to rate this solution. Thanks!

Posted on Nov 08, 2008

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Posted on Jan 02, 2017

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When i try to record it dosent let mi and in the screen it shows a tape with a line through it. what do i do?


The tape with line through it indicates that there is some issue with tape/tape mechanism. I believe that the tape symbol is as follows:
shajanrs_45.jpg

If the tape warning indicator flashes slowly, the reason may be.
  • The remaining tape becomes shorter than the length of five minutes recording.
  • No tape is inserted
  • The write protected tab on the cassette is set to LOCK(red).
If you're confirmed that the reason is not the first and second, it should be because of the write protected tab on the tape.
Don't worry, I will help you with that. Please see the below picture to view the LOCK slide switch:
shajanrs_46.jpg

If the tape with line symbol flashes quickly, it indicates that the cassette has run out of tape.
If the issue persists, please follow the troubleshooting steps and check if that helps.
  1. Reinsert the tape.
  2. Reset the Camcorder by pressing the reset button behind the LCD panel using a sharp pointed object.
  3. Perform a power resetting
  • Turn off the camcorder. Disconnect AC power adapter. Remove the battery pack.
    Move the POWER switch to the CAMERA position for 15 seconds.
    Move the POWER switch to the OFF position.
    Reconnect the AC power adapter or reinsert the battery pack.
    Turn on the camcorder.
    If the issue persists, service may be required.
    I hope performing the above steps should resolve the issue.
    If you need any assistance please get back to me.. Thanks for understanding.

Feb 17, 2011 | Sony Handycam DCR-TRV250 Digital Camcorder

1 Answer

Tape will not load; Error code 31:23


You may try the following troubleshooting steps:
Remove the battery of the Camcorder for one minute and re-insert the battery to check whether it works.
You may try resetting the Camcorder by pressing the RESET button located on it.
You may also check whether the issue occurs for all the tapes.
If the issue occurs with all the Tapes then it seems that internal parts of the Camcorder are malfunctioning.
Hence, the Camcorder requires service.


Jul 14, 2010 | Sony Handycam DCR-PC1000 Mini DV Digital...

1 Answer

When I touch the "others," the only option I get is "delete." How did this happen and what can I do to get the other options? I am unable to protect videos or copy them from the internal drive to the flash...


Good one this, and your right, it is the main reason that most proper movie makers want the proper recording tapes like Hi 8 and digital 8 tapes to keep going, because it is still the only way you are sure you wont lose your special movie bits, DVD or mem disk chips are a grave danger if you want to keep data, the only way you can get over your problem is remove battery, wait an hour for reset option, then power up again, o and maybe you ought to think about how safe your nice films are on this stupid new media idea, I certainly will not put my movie making trust in anything other than the old tape option.

May 23, 2010 | Sony DCR-SX41 Camcorder

1 Answer

When recording it shows that it is recording but we can't see anything. If we play back what we think we might have recorded we can only hear the sound but not see anything.


Follow the steps below to troubleshoot this issue.

IMPORTANT: If additional model-specific instructions are needed to perform any of the steps below, refer to the operating instructions of the camcorder. The instruction manual is available in the Manuals/Specs/Warranty section of the Sony eSupport Web site.
  1. Ensure a fully-charged battery is inserted or connect the AC power adapter.
  2. Turn the camera on to the VTR or PLAYBACK mode.
  3. Insert a cassette tape with recorded video into the camcorder.
  4. Ensure the cassette tape is rewound to the beginning of the video recording.
  5. Begin playing the cassette tape.
  6. If your camcorder has an LCD screen, try adjusting the brightness or contrast.
  7. If there is still no picture on the LCD or viewfinder, reset the camcorder to factory specifications

Aug 15, 2009 | Sony Handycam DCR-TRV118 Camcorder

1 Answer

I have a blue screen during playback mode on my Sony DCR-HC32. I am not able to see anything I recorded. What should I do?


Follow this procedure to troubleshoot if a blue screen is displayed when attempting to playback video from the camcorder.
  1. Stop the tape.
  2. Ensure the tape has been rewound to the beginning of the video recording.
  3. Play the tape.
  4. If the issue is not resolved, stop the tape and remove it from the camcorder.
  5. Clean the video heads of the camcorder using a dry head cleaning cassette.IMPORTANT: Follow the instructions for use provided with the head cleaning cassette. It may be necessary to use the head cleaning cassette more than once per session.
  6. Reinsert the tape into the camcorder.
  7. Play the tape.
  8. If the issue is not resolved, stop the tape and remove it from the camcorder.
  9. Insert a different tape with video footage into the camcorder.
  10. Ensure the tape has been rewound to the beginning of the video recording.
  11. Play the tape.

Aug 06, 2009 | Sony Handycam DCR-HC32 Mini DV Digital...

4 Answers

Have a jvc camcorder turn on and it says safe mode remove battery


Forget the battery, the mini dv carrage assy can get out of sync and initiate the safe mode, if you noticed a problem loading the tape or have heard a gear skip sound thats the problem. The best you can do with those camcorders is keep the tape in the camcorder!!!!! That will prevent the problem and insure many good years of recording.

Sorry,

Tim.

Jun 11, 2009 | JVC GR-D290 Mini DV Digital Camcorder

1 Answer

E04 Error


Eject tape leaving cover open and remove battery. Re-insert battery and re-insert tape also leaving cover open. Keep repeating this process until eo4 message disappears. This worked for my GR-DVL100e after about four repeats. After getting your camcorder operational, they say it is good practice not to leave tape in camcorder when not in use.

Jun 26, 2008 | JVC GR-DVF21 Mini DV Digital Camcorder

1 Answer

It keeps making a beeping noise and wont let me record or do anything!


Try taking off the battery and reinserting it to see if it resets mech,If this doesnt work you wil have to bring to service.Dont go at it yourself as you could cause serious problems,

May 23, 2007 | Sony Handycam CCD-TRV68 Camcorder

2 Answers

Push the reset button


My camera has been doing this too, searched this site not through product but problem and found this solution posted by "margarita" for another camera. Said to try removing/replacing the tape. When I pushed the eject button the tape did not come up, removed the battery for a minute and tried again. This time the tape came up so I removed it and put it back in, it seems to have worked. The reset button is not flashing and it did record and playback when I tried them.

Nov 15, 2006 | Panasonic PV-GS2 Mini DV Digital Camcorder

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