Question about LG WM-2277HW Front Load Washer

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LG Washer will not drain

Has a low buzz, displays error code OE Have emptied the filter (there was nothing in it, by the way), restarted, but nothing happens. Has been doing this ever since a tech came out and installed a new door lock and a new starting button (think he called it a sensor; it's the flashing button on the right front panel that locks the door and starts each cycle, or stops it).

We originally called them in May because we kept getting an LE error and they ordered a new control board. But when he came out he didn't install it because he said the real problem was a starting sensor and door lock! SO WE HAD TO WAIT ANOTHER THREE WEEKS FOR DIFFERENT PARTS

Suggestions??? We are $347 poorer by the way, and have not had a functioning washing machine since May 12th.......it worked for two weeks after he installed the new starting sensor. !!!!help!!!!

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Dear LIVINEASY,
ngfam at you service!


CALL THEM UP AND DEMAND THEY FIX IT AND DO NOT PAY ANY MORE TIL IT'S FIXED!
I HAVE STOP CHECKS AND STOPPED CREDIT CARDS
AFTER YOU PAYED! THE CREDIT CARD COMPANY IS ON THE CONSUMERS SIDE NOT THE MERCHANT!
iF YOU PRESENT IT AS THEY CAME OUT ON THIS AND THAT DATE CHARGED AND DID NOT FIX IT!
THE CREDIT CARD COMPANY WILL REMOVE THE MONEY YOU PAYED FROM THE MERCHANTS ACCOUNT AND CREDIT YOU BACK!
IT HAS HAPPENED TO MY BOSS AT THE JOB EVEN WHEN HE WAS IN THE RIGHT! HIS CUSTOMER LIED TO THE CREDIT CARD COMPANY AND HE GOT SCREWED AND CAN NOT DO ANYTHING ABOUT IT!
YOU ARE FOR REAL.

Yes sounds like you need GOOD service!
NEXT TIME Call A&E Factory Service /They service nation wide
And are available 24/7 for making appointments!

If the appliance is 10 years old or more,it may make sense not to invest any money to fix it!
Happy to assist you,
Neil

PS.Before you sign off!
PLEASE GIVE ME A GOOD RATING HERE ON FIXYA.COM

Posted on Aug 26, 2008

OK, Mister solution #1 only tells you to not pay, and offers no advise but to call A & E. (check A & E complaints on the internet and you'll be at it for days).

You do not have an "OE" error, you have a "DE" error. DE error is "drain error" which displays if the washer has not pumped out after 10 minutes. If there is water in the machine and no obstruction in the filter I would suspect that the pump impeller is bad, and you would need a new pump motor. (part # 4681EA2001D) Pump motor is located directly to the left of the filter, and can be accessed by tilting the washer back and reaching it from underneath. The pump housing is held onto the machine by three phillips head screws.

If you have "DE" error and there is no water in the machine that's a whole different problem I'll address if you say that's the case.

If you need good service, try calling a small dealer who sells and services the procuct line you are having a problem with. You can find LG servicers at us.lgservice.com but avoid the utility companies, A & E, Sears, and all the big guys who try to service every brand but often times are not very familiar with your brand.

That should help. Carl S., factory authorized LG technician for over 10 years.

Posted on Aug 26, 2008

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3 Answers

I have the error code OE showing up, and the water is not draining from the washer. What should I do?


OE - drain error - 5 minute time out drain time error. check your pump/filter for blockages. Clean out the trap from the bottom, something is jamming the drain motor.

The LG error code OE simply means "the pump is blocked". Presumably the water isn't being emptied properly. As with all error codes it is possible that there is a cause other than the exact description in the error code explanation but basically this error means as far as the washing machine is concerned it thinks the water isn't pumping out. A pump, or filter blockage is the most common cause but it could be caused by other faults such as a faulty pump, or even a blockage in the drain hose or somewhere else in the system etc.

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Getting a "oe" error how


See

http://lgknowledgebase.com/kb/index.php?View=entry&EntryID=6273

The LG error code OE simply means "the pump is blocked". Presumably the water isn't being emptied properly. As with all error codes it is possible that there is a cause other than the exact description in the error code explanation but basically this error means as far as the washing machine is concerned it thinks the water isn't pumping out. A pump, or filter blockage is the most common cause but it could be caused by other faults such as a faulty pump, or even a blockage in the drain hose or somewhere else in the system etc.

Check the drain hose for blockage. and see if the water filters is clogged. Specific instructions will vary based on your specific LG model. Most LG frontloaders have an access panel on the front for the water filter.

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Hi,

If you are getting this code it is because your washing machine has tried for at least ten minutes to drain the water out of the machine. The most likely cause of this problem is that you have a plugged pump filter or you have something stuck in the pump filter.Make sure that you unplug your washing machine.To clean out the pump filter you must empty the washing machine water. The best way to do this is to manually drain the water into a low bucket or basin. Then lay a towel down to catch to remaining small amount of water. Remove the pump filter, clean out any debris, and wash out the filter. Then plug your washer back in and restart the washing machine.Check that your machine is properly leveled. A washer that is too far out of level may not drain properly. Make sure that you are level front to back as well as side to side.This solution will solve your problem

Thank You !!

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The LG error code OE simply means "the pump is blocked". Presumably the water isn't being emptied properly. As with all error codes it is possible that there is a cause other than the exact description in the error code explanation but basically this error means as far as the washing machine is concerned it thinks the water isn't pumping out. A pump, or filter blockage is the most common cause but it could be caused by other faults such as a faulty pump, or even a blockage in the drain hose or somewhere else in the system etc.


LG themselves have some information on this error code..

http://lgknowledgebase.com/kb/index.php?View=entry&EntryID=6273

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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The LG error code OE simply means "the pump is blocked". Presumably the water isn't being emptied properly. As with all error codes it is possible that there is a cause other than the exact description in the error code explanation but basically this error means as far as the washing machine is concerned it thinks the water isn't pumping out. A pump, or filter blockage is the most common cause but it could be caused by other faults such as a faulty pump, or even a blockage in the drain hose or somewhere else in the system etc.


LG themselves have some information on this error code..

http://lgknowledgebase.com/kb/index.php?View=entry&EntryID=6273

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.!!!!!!!!!!

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OE ERROR CODE APPEARS ON DISPLAY ON MY LG FRONT LOAD WASHER


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Hello! I have an LG frontload washer and it was going fine until a few days ago. It had 14 min left of a cycle and displayed the error message OE. Checked my owners manual and it said that the drain pipe...


The LG error code OE simply means "the pump is blocked". Presumably the water isn't being emptied properly. As with all error codes it is possible that there is a cause other than the exact description in the error code explanation but basically this error means as far as the washing machine is concerned it thinks the water isn't pumping out. A pump, or filter blockage is the most common cause but it could be caused by other faults such as a faulty pump, or even a blockage in the drain hose or somewhere else in the system etc.


LG themselves have some information on this error code..

http://lgknowledgebase.com/kb/index.php?View=entry&EntryID=6273

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.!!!!

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1 Answer

My lg front load washer stops and give me an error message OE


The LG error code OE simply means "the pump is blocked". Presumably the water isn't being emptied properly. As with all error codes it is possible that there is a cause other than the exact description in the error code explanation but basically this error means as far as the washing machine is concerned it thinks the water isn't pumping out. A pump, or filter blockage is the most common cause but it could be caused by other faults such as a faulty pump, or even a blockage in the drain hose or somewhere else in the system etc.


LG themselves have some information on this error code..

http://lgknowledgebase.com/kb/index.php?View=entry&EntryID=6273

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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