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Help in getting Photos not formatted Kodak imaging

I have been trying to get about 80 fotos I misplaced and found in Kodak Imaging on C Drive; My documents. They are there with the little title I gave them but when I click to retrieve them it comes up with "The document format is invalid or not supported." Any way to get these pictures back? Please help. Very important to me. MG

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As Cursor mentioned, your use of the term 'retrieve' is confusing. I'm assuming that you want to view these pictures, and that the error you are getting is because you no longer have the program you created the images with installed on the computer. Many imaging programs save their created files in some kind of format (extension) other than .jpg or .gif or .bmp type. The extensions I just mentioned are ones that Windows recognizes and associates a viewer for them. If your Kodak imaging program actually saved them in another type of extension, you should try reinstalling that Kodak program so that its viewer will make the association again....then as you can open each image, click File, Save AS from Kodak's toolbar, and save the image as one of the three file types I've mentioned from the dropdown arrow box (FILETYPE box). This means that you will now have two copies of that image.....one in the extension Kodak used, and one in the extension that Windows can also view for you. Then if you don't want the Kodak Imaging program installed anymore, after you have saved all of your images in a Windows type of extension, you can uninstall the program and you will still have a copy of the image that Windows will be able to view for you. I hope I have understood your problem and my suggestion helps you get the images working again. TONI

Posted on Aug 30, 2005

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