Question about Dell Wireless Keyboard Optical Mouse w0147

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Dell wireless mouse and keyboard installation problem

Insert Dell Utilities CD - Getting following error message "Error occurred while windows was saving your settings - The following settings were not saved - Discovery Settings - Connection Settings"I cannot get computer to detect either the mouse or keyboard -

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  • 623 Answers

Click start
right click my computer
properties
hardware
device manager
?mouse and keyboard
scan for hardware changes


Posted on Aug 23, 2008

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Posted on Jan 02, 2017

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We have been given a computer that came with the phillips freevents mouse and keyboard, we have plugged in the usb and it flashes three times and does nothing we have tried to connect the mouse and the...


How to install wireless Keyboard and Mouse?Along with the development of the computer world, various brands of wireless keyboard and mice sets appear, you can purchase them from website or regular computer stores as well. Whatever your case may be, the directions for getting them ready for your computer are all basically the same. So, if you've bought a wireless set recently and you're having some trouble getting it to work, just follow these instructions and you'll be well on your way to wireless bliss!
First of all, wireless keyboards and mice aren't able to receive power from your computer like the wired ones do. Therefore, they need batteries to operate. And that's the first thing you need to do. Turn your keyboard over and you'll see a battery compartment. Take the cover off and insert the batteries according to the + - (plus, minus) compatibility. When you're done with the keyboard, you can go ahead and do the same thing for the mouse.
Once you've got the batteries in place, find a spot on your desk where you'd like to place both the keyboard and mouse. You won't have to move them around anymore, so make sure you find a place you'll be comfortable with. Now, while you're doing this, you'll also want to keep in mind where the wireless receiver will go. If you recall, a tip on that was in yesterday's newsletter.
The next thing you'll want to do is install the software that came along with your keyboard and mouse. Now, keep in mind that if you have Windows XP on your computer, you more than likely won't need to deal with the software at all. You can just plug the receiver into your computer and XP will automatically recognize the new hardware for you. On the other hand, if you're using an older version of Windows, you will need to install the software. To do so, just insert the disk into your CD ROM drive and follow along with the on-screen instructions. That's all you have to do!
The next step is connecting the wireless receiver to your computer, but again, if you have Windows XP, you've probably already done this. If not, it's likely that the wireless keyboard and mouse set you have works via a USB cable. So, all you have to do is find an open USB port on your computer and plug the receiver in. Once you plug it in, your computer will configure the keyboard and mouse so you can start to use them. You'll see a message that says something like "Your new hardware is now ready to use." (In XP, you'll get a pop up message that says "New Hardware Found"). Either way, that means you can now start using your new hardware!
Now that you've got everything set up, the next thing you'll want to do is test the keyboard and mouse, just to make sure everything's working properly. Go ahead and open some programs with your mouse and type some text in with your keyboard. Run through all the keys on your keyboard to make sure there are no problems with any of them and make sure all the buttons on your mouse work right.
Now, go on and enjoy your new wireless keyboard and mouse. Wireless really is the best way to go!

Apr 19, 2012 | Computers & Internet

1 Answer

When I try to scan or print a message comes up telling me to ck power and usb connections. I have unplugged and restarted computer 4 times and still have problem


It could be a communications error message, the printer is not communicating with the computer.

  • Disconnect and then reconnect the USB cable.
  • Disconnect and then reconnect the printer power cable.
  • Restart the computer.
  • Remove and reinstall the printer software

  • If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software.
    1. Click Start®Programs or All Programs®Dell Printers®Dell Photo AIO Printer 962®Uninstall Dell Photo AIO Printer 962.

    2. Follow the instructions on the computer screen to remove the printer software.

    3. Restart your computer before installing the software again.

    4. Insert the Drivers and Utilities CD, and then follow the instructions on the computer screen to install the software.

    If the installation screen does not appear:

      1. In Windows XP, click Start®My Computer.

    In Windows 2000, double-click My Computer from your desktop.

      1. Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.

      2. When the printer software installation screen appears, click Install or Install Now.

      3. Follow the instructions on your screen to complete the installation.

    Communications error message
    The printer is not communicating with the computer.
    Communications error message
    The printer is not communicating with the computer.

    Dec 06, 2010 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    Dell bluetooth M/N:C-UV35 Do recognize adapter code error 43 or 63


    start uninstall it. With the CD restart and follow the instructions.The installation will ask you to connect the devices, but don,t connect it before it prompts it.

    Oct 14, 2010 | Dell Wireless Keyboard Optical Mouse w0147

    1 Answer

    Windows Not Recognizing Device


    Insert your operating system disc in to your cd/dvd rom drive, then go to my computer properties, now go to device manager and right click on keyboard or mouse what you want, now re-install your device from your cd/dvd rom, and restart your system.

    Jun 04, 2010 | Logitech Wireless Access Duo Optical...

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    Quick instruction to install leeds asi/66887 wireless mouse


    You need installation disc, if you have lost the CD, than go to this site Driver Update Software for XP Vista 7 8 and download their update tool. I hope I helped.
    Micky

    Feb 12, 2010 | Microsoft Wireless Notebook Optical Mouse...

    1 Answer

    Cannot read disk


    "A disk read error occured press Ctrl+Alt+del to restart " FOLLOW THE BELOW INSTRUCTIONS TO RUN DELL DIAGNOSTIC ON INTERNAL HDD Open the Dell Diagnostics on either your hard drive (F12) or from the Resource (Drivers and Utilities) CD. Running from the hard drive is the preferred method of using the diagnostics. If problems occur when running from the hard drive or there is no Utility Partition, the diagnostics can be run from Resource (Drivers and Utility) CD. From your hard drive: Shut down and restart the computer. When the DELL® logo appears, press immediately. If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. When the boot device list appears, highlight ?Boot to Utility Partition? on desktop systems or ?Diagnostics? on portable systems and press . Note: On portable systems, PSA will be executed first. When PSA completes, press any key to load the Dell Diagnostics.? Go to step 2. NOTE: If you receive a message stating that no Diagnostics utility partition has been found, follow the instructions on the screen to run the Dell Diagnostics from your Resource (Drivers and Utilities) CD. From the Drivers and Utilities CD ResourceCD: Insert the Drivers and Utilities CD into the CD drive. Shut down and restart the computer. When the DELL® logo appears, press immediately. If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. NOTE: This feature changes the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. When the boot device list appears, highlight IDE CD-ROM and press . Select Boot from CD-ROM option from the CD boot menu. Select Run the 32 Bit Dell Diagnostics numbered list. If multiple versions are listed, select the version appropriate for your platform. Go to Step 2. After the Dell Diagnostics loads, the Main Menu appears. Click the button of the option you want. If a problem is encountered during a test, a message will display the error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. If you can not resolve the error condition, contact Dell. If you run a test from the Custom Test or Symptom Tree option, click the tabs above the right window for more information: When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the Drivers and Utilities CD. Close the screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Regards Sunil Dsouza

    Dec 04, 2009 | Dell Dimension 2400 PC Desktop

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    Code19 on sony cdrwdvd willnot reconize on inspiron 1525


    Your CD drive or DVD drive is missing or not recognized by Windows or other programs, so you cannot play or access a CD or DVD. This issue might have occurred after you installed, uninstalled, or updated a program or Windows Vista.

    This issue may have occurred after one of the following situations:
    • You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1.
    • You install or uninstall CD or DVD recording programs.
    • You uninstall Microsoft Digital Image.
    You may see one of the following error messages:
    • One of the following error messages appears when you view the CD drive or the DVD drive in Device Manager.

      Error message 1 The device is not working properly because Windows cannot load the drivers required for this device (Code 31). Error message 2 A driver for this device was not required, and has been disabled (Code 32 or Code 31). Error message 3 Your registry might be corrupted. (Code 19)
    • An "error code 39" error message.
    • A message that resembles the following appears in the notification area: Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
    • you can find this information and more at this site..
    • http://support.microsoft.com/kb/314060

    Nov 08, 2009 | Dell OptiPlex GX260 PC Desktop

    2 Answers

    How do I...


    NTOSKRNL.EXE is missing or corrupt.

    Related errors:

    Below is a listing of the full error message that may be related to this error.

    Windows NT could not start because the below file is missing or corrupt:
    C:\Winnt\System32\Ntoskrnl.exe

    Cause:
    Keyboard issue
    Miscellaneous corruption
    Corrupt boot.ini file.
    Missing boot.ini file.
    Missing or corrupt ntoskrnl.exe file.
    Windows NT installed on a partition bigger then 7.8GB
    Corrupted hard disk drive or severely corrupted Windows.
    Solution:
    Keyboard issue
    This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.

    Miscellaneous corruption
    Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.

    Corrupt boot.ini file
    This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer.
    Make sure the line pointing to the operating system and it's drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.

    Missing boot.ini file
    Microsoft Windows XP users:
    If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648.

    Microsoft Windows NT and Windows 2000 users:

    To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
    Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
    In the setup menu, type R to start the repair.
    When prompted for the ERD diskette insert the diskette and inspect the startup environment.
    Missing or corrupt ntoskrnl.exe file
    If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
    Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
    Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
    In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
    Select the operating system you wish to fix, and then enter the administrator password.
    Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
    You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
    Type exit to reboot the computer.
    Windows NT installed on a partition bigger then 7.8GB
    If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the

    error message as shown below.

    OS Loader v4.01
    Disk I/O error status=00000001
    Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
    Please reinstall a copy of the above file.

    If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.

    Corrupted hard disk drive or severely corrupted Windows
    Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.

    Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
    Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
    In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
    Select the operating system you wish to fix, and then enter the administrator password.
    Once at the recovery console type chkdsk /r
    Once completed type exit and see if issue is resolved.
    If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186.
    Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

    Oct 09, 2008 | Dell OptiPlex GX110 PC Desktop

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