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Technical Note - Uninstalling Nikon Software - Windows

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Re: Technical Note - Uninstalling Nikon Software -...

Download the Technical Note - Uninstalling Nikon Software - Windows File Size 104KB http://www.nikonusa.com/pdf/uninstall.pdf

Posted on Aug 30, 2005

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Check the below link for more information:
http://www.microsoft.com/windows/compatibility/windows-7/en-us/Details.aspx?type=Hardware&p=Nikon%20D60%2010.2MP%20Digital%20Camera&v=Nikon&uid=D60BODY&pf=5π=9&c=Cameras%20%26%20Photo&sc=Digital%20Cameras&os=32-bit
I hope this information allows you to resolve this issue.

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Software


The link below points to the nikon USA download page, you can download manuals, software and firmware there.
This is waht the page says.
Welcome to the Nikon Download Center. Keep your Nikon products up-to-date; download product manuals, Nikon software and firmware (the software that is embedded in your digital camera). Firmware updates for your digital camera will help maintain your camera’s performance. Please note that some of Nikon’s downloads require an account log in ID. http://nikonusa.com/Service-And-Support/Download-Center.page

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1 Answer

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Occasionally Nikon Technical Support will ask for "System Summary" report which details the specifics about your computer system. These reports are very useful in that they not only give the make and model of your computer and installed accessories but also list software and accessories which may be causing problems. To generate the report is easy: Windows XP, 2000, ME and 98 From the "Start" menu choose: /programs/accessories/system tools/system information When the system information window opens it will take a few moments for the utility to display the system information. Once the information is shown ensure that "System Summary" at the top is highlighted then select the "File" menu and choose "Export". Save the file as a text document. Macintosh OS X: From the Apple Menu choose "About this Mac..." and click the "More Info" button in the About window. When the Apple System Profiler window opens it will take a few moments for the utility to display the system information. Once the information is shown choose "Export" from the "File" menu and save the file as a "Plain Text" document. After saving the report simply reply to the email from Nikon and attach the document or go to the "Ask Nikon a Question" tab near the top of the page and attach the report. No personal data or documents stored on your computer is included in the report.

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2 Answers

Missing "imagehlp.dll" error on installation


Uninstalling other makers software may remove a system file which prevents installation of Coolpix drivers from the Nikon View v5.1 CD on Windows 98SE systems. It has been reported that, when connecting a Coolpix camera to a Windows 98SE machine, the hardware wizard will not recognize the appropriate driver; this setup fails because the file "IMAGEHLP.DLL" is missing from the system. Installation will stop with an error message which mentions this file. This problem may be caused by the earlier removal of another makers software from the operating system. To solve the problem, first disconnect the camera then follow these instructions to copy the appropriate file from the Win98SE CD back to the correct directory on your computer: Place the Win98SE CDROM in the CD-ROM drive. From the Start Menu select Run, type in SFC.EXE. Select "Extract a single file". Type in IMAGEHLP.DLL to the field provided. Click start. When the next dialogue box appears click "skip". This dialog box appears: Where e:\WIN98\ should be the Win98SE CD-ROM (your CD-ROM drive may use another letter other than "e"). Copy the file to the same destination shown and a screen will appear showing that "File has been successfully extracted". Next, remove the Win98SE CD-ROM from the CD-ROM drive and replace the Nikon View 5 CD in the CD-ROM drive. Reconnect the camera. The hardware wizard should automatically detect the camera and install the driver from the Nikon View 5 CD.

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1 Answer

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Aug 29, 2005 | Nikon Coolpix 5700 Digital Camera

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