Question about Ricoh Aficio 2015 Copier

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Nashuatec Photocopier 3722td

Hello,

My machine is not working, every time i switch it on it says that there is a paper stack there i opened it and did every thing but the sign A has not dissapeared.

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  • prpinheirojf Aug 25, 2008

    I managed to solve the problem i had to open the trays and detach them from the machine to see that there was a paper there.

    Thank you

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2 Answers

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Hi prpnheirojf

First press the yellow cancel button and type 107 then press the red cancel button few seconds until the LCD screen show you an image with another screen with only one option..please press the LCD button and close the machine from the main switch....wait 5 to 7 sec and open it again...I hopefully help you...if that doesn't work please contact the technical department of your country or e-mail me aerolykos@hotmail.com with full report.



Thank you!!!!

Posted on Mar 11, 2009

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Never heard of this model but looks very similar to a Xerox.
3 places to look for
1-open tray and check no paper is behind or on the way up and got stuck.
2-open right side and check bottom lookin ginto the tray, you should see the rubber tires and a black lever sensor, is the sensor ok, is there any pieces of paper on it, is it stuck??
3-look at the fuser section (where it gets hot) can you see any paper there? sometimes they crumble up and get stuck. You willhave to take out the fuser unit and remove the paper.

Posted on Aug 25, 2008

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Hi tkasirye,

Welcome to Fixya.

You may need to check again the error code. According to the manufacturer's checklist for error codes, only the following are documented;

  1. Error Codes - Toshiba 2860

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If the code is displayed on the screen, physically TURN OFF the copier with the main switch (red switch), wait 10 seconds and turn it back on. If it's an erroneous error, this should reset the error code. NOTE: THE ERROR CODE MUST BE DISPLAYED FOR THIS TO WORK.

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