Question about Magellan Maestro 4040 GPS Receiver
First of all, I'm not a total stranger to Magellan, have an old one (Roadmate) that has served quite well for over two years, but lately it doesn't know about all the new freeways, bypasses, etc, so decided to get another one since the Roadmate can't be updated apparently, according to Magellan.
The following might not help you, but it's how mine finally got working:
OK, OK, here we go for another try for the problems on the Magellan Maestro, mine is the 4040. First of all, it wouldn't boot at all plugged into the 120 via the converter supplied in the Magellan Maestro-4040 box. After about 3 hrs, it would boot to the "warning" screen, still plugged into the power converter. So i reset it (with paperclip) probably a half-dozen times. No luck. Also held the power button down for up to a minute, a half-dozen times, no luck. So it's sitting on the desk up here and suddenly it goes to a screen but the touch-screen seems to not be responding to my touch. Which I realize is probably because finally there comes this female voice from the back speaker, and being a Magellan it must be a French female voice. And, as I recall, I've had occasional problems with those in the past. Anyway, eventually I got to a setup screen, where the touch-screen is supposed to be calibrated by chasing a little X around the 4 corners of the screen. "Chase until the target goes away", it says. Well, I chased it for 5 minutes or so, and finally got tired (or dizzy perhaps) and touched the "exit" touch-button. Must have still been the French girl, because she didn't respond to the "exit" button, she just wanted to keep chasing the X from corner to corner. I decided she was just trying to drive a yankee nuts chasing the X, so finally shut the power off. Turned it back on, got to the warning screen, the touch button wouldn't respond and let me into the program. Frenchy was still running the show. So I turned it off, downloaded the firmware update and tried to run that. First it wouldn't run without an SD Card (which is supposed to only backup your addresses, etc, which there aren't any, BUT, it wanted an SD Card...) So went down to ShopKo and picked up an (approved on Magellan website for the 4040) SD card, came back, plugged it in, ran the program again and now the update program can't find the Magellan. Unplugged it, hit reset with the paperclip again, it finally turned on, went straight to a roadmap of my neighborhood. I even entered my address, thought maybe Frenchy was finally getting friendly, and that would be great for international relations. So after entering my address, went to settings, set the volume so I could hear it in traffic, and couldn't get out of that screen. Frenchy again. Turned it off, turned it on, got to the warning screen and then the satellite tracking screen, then finally the touch button (back arrow) got me to the map, then all the features, and the touch screen finally works. So, in my case, it was just a case of getting Frenchy all powered up, resetting her a dozen times, trying to update the firmware and having to stop it in mid-process, then another couple of resets, and it looks like it might be working. And the system settings now says it's already at the firmware release that is the latest one. At least, tonight up here in my computer room the unit seems to be working. Touch-buttons are a tad slow, a bit unresponsive but they do work now. So tomorrow will be the acid test for Frenchy; if she says the correct words in the proper screens, I'll keep her. If she doesn't, I don't feel like spending the rest of the summer wasting time with it. I'll send it back to France and buy a Garmin from Kansas. Or wherever it comes from. ;-)
Posted on Sep 18, 2008
Like a computer, it isn't "booting". Try phone support at Magellan.
Posted on Sep 17, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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