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Generating a System Summary report for Technical Support

How do I generate a report about my computer system?

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Occasionally Nikon Technical Support will ask for "System Summary" report which details the specifics about your computer system. These reports are very useful in that they not only give the make and model of your computer and installed accessories but also list software and accessories which may be causing problems. To generate the report is easy: Windows XP, 2000, ME and 98 From the "Start" menu choose: /programs/accessories/system tools/system information When the system information window opens it will take a few moments for the utility to display the system information. Once the information is shown ensure that "System Summary" at the top is highlighted then select the "File" menu and choose "Export". Save the file as a text document. Macintosh OS X: From the Apple Menu choose "About this Mac..." and click the "More Info" button in the About window. When the Apple System Profiler window opens it will take a few moments for the utility to display the system information. Once the information is shown choose "Export" from the "File" menu and save the file as a "Plain Text" document. After saving the report simply reply to the email from Nikon and attach the document or go to the "Ask Nikon a Question" tab near the top of the page and attach the report. No personal data or documents stored on your computer is included in the report.

Posted on Aug 30, 2005

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Reliability and Performance Monitor Windows Vista contains an advanced...


Reliability and Performance Monitor
Windows Vista contains an advanced reporting tool called the "Reliability and Performance Monitor", which allows you to check your system for any performance and reliability problems from the system logs and real-time monitoring.

Tips, advice and technical details of many problems that could be effecting your system are all generated within 60 seconds. It is surprisingly useful, even for advanced users.

To start the application, load “perfmon /report” from the run box (Press WINDOWS KEY + R to load this):

attachment.php?attachmentid=64&d=1204306867
The Reliability and Performance Monitor will then spend 60 seconds analysing your computer:

attachment.php?attachmentid=63&thumb=1&d=1204306867
Once the testing is complete, the tool provides a list of all of the problems and relevant notices about your PC. It is worth reading through the list to see if there are any serious problems that you should rectify. An example report is shown below:

attachment.php?attachmentid=62&thumb=1&d=1204306867
Most advanced users will be able to track down the problems and improve the overall performance and/or reliability of the operating system.

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My dell optiplex gx620 fan is creating a noise what to do


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Generating a System Summary report for Technical Support


Occasionally Nikon Technical Support will ask for "System Summary" report which details the specifics about your computer system. These reports are very useful in that they not only give the make and model of your computer and installed accessories but also list software and accessories which may be causing problems. To generate the report is easy: Windows XP, 2000, ME and 98 From the "Start" menu choose: /programs/accessories/system tools/system information When the system information window opens it will take a few moments for the utility to display the system information. Once the information is shown ensure that "System Summary" at the top is highlighted then select the "File" menu and choose "Export". Save the file as a text document. Macintosh OS X: From the Apple Menu choose "About this Mac..." and click the "More Info" button in the About window. When the Apple System Profiler window opens it will take a few moments for the utility to display the system information. Once the information is shown choose "Export" from the "File" menu and save the file as a "Plain Text" document. After saving the report simply reply to the email from Nikon and attach the document or go to the "Ask Nikon a Question" tab near the top of the page and attach the report. No personal data or documents stored on your computer is included in the report.

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