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Screen freezes Magellan maestro powers up........goes no further than the main screen.....never fully loads. I have rebooted......and that bar slides.........but still freezes on the main Magellan screen

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I did use the Premium live chat with you. I went through all the steps again that I already did on my own - i.e. resetting the pin hole with power on and power off...touching the screen in the corner when it was powering on....nothing changed.

I called Magellan. My warranty is still in effect and the Magellan rep gave me a repair number and address to send the unit. I will have it back and working in 7 to 10 days at no cost to me.

I wish it had been a really quick fix, I use my GPS in my business. I'm thankful for the warranty. I wish I knew why it did this so I can avoid any possible repeat of the malfunction.

Regards,
Judy in Arizona

Posted on Aug 24, 2008

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