Question about HP PSC 2210 All-In-One InkJet Printer

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Fax initiaes during phone calls

My 2210 all in one initiates an attempt to fax during my phone calls using that phone line. How can I clear the memory or buffer?

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  • 234 Answers

Try a semifull reset which will clear the memory of the All-In-One
Steps for Semifull reset.
Unplug the power cord from the unit when there is still power in the unit.
Then Press and hold the # and no 6 button in uint and plug the power cable without releasing the buttons untill it says Semifull reset

Good Luck

Posted on Aug 28, 2008

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1 Answer

Can't send fax. Getting transmission verification report stating NG: poor line condition/ out of memory. HELP!!


There are two possible reasons why your printer display the error message.

1. Poor Line Condition
- electrical interference on the line -Make sure electrical or electronic appliances do not interfere with the printer's phone line
- poor line connection - If you have a phone try connecting it directly to line outlet. Listen to the dial tone, if you hear noisy and static, then you will need to call your local telephone company cause there is a problem in your phone line. If dial tone is clear and stable then try checking the telephone line cord that you use to connect your printer from the line outlet, replace if broken.
- alarm system or another device on same line, these interferes with transmission / reception of the fax machine. Try connecting the printer all alone and then try sending a fax.

2. Memory Full
- There is no space to store incoming fax messages. Delete all stored fax messages.

Apr 09, 2011 | Brother MFC 6490CW InkJet Printer

1 Answer

Got new hp elite m9402f computer but new hp fax doesnt answer


hi there,

initially you have to check and correct this few settings.

To receive a fax manually

1. Make sure the device is turned on and you have paper loaded in the main tray.

2. Remove any originals from the document feeder tray.

3. Set the Rings to Answer setting to a high number to allow you to answer the
incoming call before the device answers. Or, turn off the Auto Answer setting so
that the device does not automatically answer incoming calls.

4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine.

5. When you hear fax tones from a sending fax machine, do the following:


a. Press the left arrow or the right arrow to select Fax B&W or Color fax.
b. Press Start.
c. After the device begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission.

Hope this initial info helps you.

micromaster-

Jan 19, 2009 | HP J4680 Office Jet All-In-One Printer

1 Answer

Fax doesn't recognize incoming phone call


Try this: using a cell phone, call your fax. Listen on the cell for a busy signal, fax tones, dial tone, etc. If the fax does not answer the cell, check the following: make sure the phone line is plugged into the LINE jack on the fax, NOT THE PHONE JACK. The phone jack is to connect a TELEPHONE to the fax. If problem still exists, press MENU on your MFC, and scroll to GENERAL SETUP, FAX. Scroll to SETUP RECEIVE, and, after writing down the settings, try changing the RING DELAY or RING TIME settings. If problem is still there, press CLEAR/BACK button until GENERAL SETUP appears on screen. Scroll down to INITIAL SETUP, and select RECEIVE MODE. Try changing RECEIVE MODE settings. Write them down before you change anything.

Sep 01, 2008 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

Me again 2210xi all in one fax problem


The "tags" says no dial tone, so I wonder if you can send faxes? If not I would suspect the connection is not correct. The preferred setup would be to connect the phone line from the wall to the line input of the 2210 and then plug the phone (and answering machine) into the phone output on the 2210. Looking from the back the should plug into the jack on the right and the line to the wall should plug into the jack on the left. It is possible (??) that the 2210 will not present an autoanswer option if an active phone line is not connected. You can see the setup instructions for the Fax here. Note HP recommends using only a 2-wire phone line.

Also, do you have DSL on the same line? This can cause some issues.

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging

Jun 26, 2008 | HP PSC 2210xi All-In-One InkJet Printer

1 Answer

Error code


Hi Mike,

The error message "A communication error has occurred during the fax transmission" normally indicates that for some reason the fax call was interrupted or there was some interference on the telephone line during the fax transmission. Some possible interruption/interference on transmission(s) are:
1. the telephone line is not a dedicated fax line - there could be an extension which was inadvertently lifted/used during a fax call;
2. noisy/dirty telephone/fax line - corrosion on the terminal, joints, connectors, pins, plugs, jacks, telephone outlet or even on the provider's system. This could be determined by using the handset of the fax machine, dialing a single digit (to make the dialtone disappear) and listening to the phone's earpiece. There should be no crackling sound or static but a clean/dead air. In some cases where the telephone/fax line is shared with the DSL, then it could be the filter/splitter used;
3. some phone lines can still accept an incoming even though in use (call waiting) - the ringing of the 2nd call is more than enough interruption/interference;
4. RFI (radio frequency interference) - an electronic device that transmits a radio signal such as a two way radio, a WiFi router or mobile phone; and/or
5. noisy/dirty power AC mains -the outlet/AC power line where the fax device is plugged in has some other appliances/devices that draws power from it that can cause static/transients/spikes along the power line. Examples are water dispensers with built-in cooler/heater, dehumidifier, aircons, refrigerators and any other that switches itself on/off. A simple solution would be to use a different outlet and/or use a surge suppressor.

As to the "error code number 321*", pls post back the make and model of your fax device. Alternately, you can reference this site. If your fax machine/device is an HP brand (and/or the receiving end's fax machine is), pls check this link.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.


May 21, 2008 | Office Equipment & Supplies

1 Answer

Will not fax


It is a default message when you are calling from the same phone as your fax machine.
If yourAll-In-One is sharing a phone line with your telephone, modem, or another device, and if any of the other devices is using the line, you will see the "Phone off hook" message on the All-In-One front panel. You can still print, copy, and scan with the All-In-One when you see this message, but you cannot send or receive faxes. To clear the message, check each device to make sure that it is no longer using the line.

Apr 13, 2008 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

My hp psc 2210 stopped being able to take any memory when I was trying to send a fax. I not only couldn't send the fax, but now I don't know how to clear the memory so I can use the machine. It simply...


My hp psc 2210 stopped being able to take any memory when I was trying to send a fax. I not only couldn't send the fax, but now I don't know how to clear the memory so I can use the machine. It simply said "memory full" at some point and then wouldn't work anymore. Can I clear the memory and get it functional? Mike Berry
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Apr 01, 2008 | HP Office Equipment & Supplies

1 Answer

Cannot receive fax


1st is the LINE and second is to connect the telephone.
To send and receive fax, u must connect the line into the first jack.

Dec 26, 2007 | HP PSC 2210 All-In-One InkJet Printer

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