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HP Solution Center -- New Computer

My C5180 works fine on my new computer -- BUT there is no HP Solution Center on my new computer like I use to have. I now have Vista -- any suggestions? I use the HP Solution Center to help me scan every day. Thanks. I always get this "The feature you are trying to use is on a network resource that is Unavailable

Click OK to try again, or enter an alternate path to a folder containing the installation package "Solution Center.msi" in the box below. (The box below says "C:UsersBERNAR~1AppDataLocalTemppft9364")

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  • bsarmiento Aug 23, 2008

    Thanks a lot for your quick reply to my e-mail. However, it isn't my printer I have been having some problems with. Actually, it's my scanner (HP Scanjet 3670) that has been giving me some trouble.



    Taking a clue from your advice, I uninstalled from my computer everything related to the scanner, disconnected the device. And then re-installed the software that came with the scanner, then reconnected the scanner to the computer.



    My scanner is now working as perfectly as it should. No more problems that I asked your assistance for.



    Thanks again.



    Bernardo Sarmiento



  • Anonymous Mar 19, 2014

    the feature you are trying to use is on a network resource that is unavailable

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Please go to control panel, uninstall the HP printer software and reinstall from the cd supplied with the printer.

Lou

Posted on Aug 23, 2008

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SOURCE: HP Solution Center -- New Computer

I removed all the software for HP scanjet 4890 from my pc en and afterwards installed new software (from the internetsite of HP). Then the problem was solved

Posted on Mar 03, 2009

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