Question about Dell Photo 964 All-In-One InkJet Printer

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Dell 964 printer is only printing grey bars

My printer has stopped printing anything but grey bars. The first time I got a message saying that something was wrong with the alignment and I should try cleaning it and running a test page but I don't know how to do that and I can't get that message to come back. Could you help? Grace

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  • Anonymous Oct 23, 2008

    I have the same problem with my 964 printer! Can anyone help us?

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My printer has stopped printing anything but grey bars. I got a message saying that something was wrong with the alignment. could you help me?

Posted on Sep 24, 2008

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Cannot get a driver to load off line. 64 bit windows7 no disk


First run Delete Print Jobs to remove any stuck print job in the queue.

Disconnect the printer.

Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

Restart your computer. Make sure the printer is removed.
Manual Printer Driver Removal

Download the Vista 32-bit drivers for Windows 7 32-bit or the Vista 64-bit drivers for Windows 7 64-bit. Install the Vista drivers in the Vista
Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).

Links to the patch/drivers can be found at...


Dell 964 Photo All-In-One Printer owners thread (W7)


Rick

Aug 14, 2011 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

964 Dell printer will not connect to wireless network


As for the 964 printer, ues you can make it wireless by using a Dell Wireless Printer Adapter 3300 or some type of wireless print server. To install the drivers for the 964 printer, you will need to post in the Dell Printers Forum, as the printer drivers on a Vista machine are a little tricky to install but I have my 964 printer working with a 3300 , (thanks for Rick dell forum)

Jan 10, 2010 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Printer problem for a dell 924 printer


I have run across several Dell & Lexmark printers that after a while of working great, decide to have an "issue"... If you are printing more than 1 page, they will print the first page, then stop. The computer says "Cartridge Stall" and the printer says "Hardware Error 0502" or something similar, depending on the printer... Anyway, the message on the computer suggests making sure your cartridges are installed correctly, and nothing is blocking their path... After dealing with this many times, I have finally found a solution that seems to work!

There is usually a metal bar that the cartridges slide back and forth on... over time, this bar can become "gunked up"... Use alcohol pads to clean up the bar, and the surrounding area.... Clean out as much of the track as you can also. Tada... .No more cartridge stall!!

Oct 22, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Printer won't finish 2-sided document


Uninstall Dell All in One Center. Download the laters drivers form http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PRN_PHT_964&os=WW1&osl=en&catid=&impid=

it will fix your problem.
remember to choose the correct Operating System.

Jul 17, 2009 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Paper will not feed into machine ,a message says out of paper


make sure the paper is reaching the end. This way, the printer will be able to REACH for the paper and start printing. It's no big deal! Hope this helps!

Jun 20, 2009 | Dell Photo 964 All-In-One InkJet Printer

2 Answers

Print job stuck


I rebooted the computer and that fixed it.  Duh.

Sep 01, 2008 | Dell Photo 964 All-In-One InkJet Printer

2 Answers

Dell Photo 964


i refill my ink, it dases not recognice it and when attempting to ptint document it open a window with erroe#1203 ,please help

Aug 18, 2008 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Dell 964


i suggest yo contact dell, they may be able to send you some ink cartridges for testing or you could purchase some new ink (if the new inks doesnt work then its a hardware issue)

Feb 22, 2008 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Cartridge Problems.


Go to Printer & Faxes locate your printer> Right Click go to properties and maintenance you can reset the ink counter. hat should solve the problem.

Dec 05, 2007 | Dell Photo 964 All-In-One InkJet Printer

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