Question about Dell Photo 964 All-In-One InkJet Printer

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Dell 964 printer is only printing grey bars

My printer has stopped printing anything but grey bars. The first time I got a message saying that something was wrong with the alignment and I should try cleaning it and running a test page but I don't know how to do that and I can't get that message to come back. Could you help? Grace

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  • Anonymous Oct 23, 2008

    I have the same problem with my 964 printer! Can anyone help us?

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My printer has stopped printing anything but grey bars. I got a message saying that something was wrong with the alignment. could you help me?

Posted on Sep 24, 2008

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