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Contact Dell to purchase a Recovery CD for your model Dell laptop.
The other way is to do a new Windows install. Use a Windows installation CD, it must match the Windows version on the Windows Product Code label on the bottom of your laptop.
You will also need to download the device drivers for your model laptop from the Dell WEB support site, make sure the download the correct XP or Vista version of the drivers that match the Windows version you are installing.
Hi, After formatting any system you will have install all the drivers such as sound driver,network driver,graphic driver.For that you will have install drivers from the drivers CD which is provided to you when you purchased your laptop.just install that drivers your sound issue will resolve.
is the windows cd for ibm specifically? if not then you will need: a sound card driver (optional) a graphics card driver (optional) a cd rom driver (maybe) drivers for usb ports (optional) and any other drives/ input devices on your laptop will need drivers. when formatting bear this in mind. All data will be lost! proceed knowingly and with caution. one mess up will land you in problems up to your shoulders! i recommend finding out how to do it safely