Question about Cell Phones

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Lg vu says to insert smart chip but sim card is already in the phone. it was working yesterday when i got phone. i removed card and put it back in old phone and copied address book to card then when i put it back in vu it keeps saying insert smart chip

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  • Anonymous Sep 03, 2008

    the sim and the mini chip are already  in the vu cu920 but it asks for the chip....

  • Anonymous Dec 10, 2008

    ive got the same damn problem it ******* sucks

  • mmdavies Jan 11, 2009

    I have the same problem. Can anybody help??? MD

  • Anonymous Mar 03, 2009

    what the hell...

  • Anonymous Mar 17, 2009

    exact same problem

  • Anonymous Mar 28, 2009

    Did anyone figure this one out? I'm having the same issue.

  • koreanchicka Apr 03, 2009

    I have been having the same problem anyone know what to do!

  • Anonymous Apr 04, 2009


  • imaking_9 Sep 04, 2009

    im having this problem as well, it fixed itself for about a month but now its back and it's worse it won't go pass the screen anymore. I have to many numbers to lose at least someone tell me how to get in my phone so I can add them to my sim before gettin another phone. . :(

  • Anonymous Mar 18, 2014

    i removed sim card from former phone and put it into the galaxy . the galaxy says "not connected to network"



9 Answers

I had this problem, and it resolved itself. I have no idea what prompts it, but try waiting a few hours. Turn off your phone and wait, keep checking back.

Posted on Sep 08, 2008


I as well am having this problem : (

Posted on Sep 20, 2008


So do i, anyone know whats going on?

Posted on Sep 06, 2008

I had this problem as well

Posted on Sep 05, 2008

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The most common way to fix this seems to be just to leave the phone off for a few hours and try to turn it on again. The phone should turn on like normal after this. If this keeps happening then maybe its best to take the phone to repairs for warranty service.

Posted on Mar 29, 2010

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Take your sim card out and wait about 30 min then turn the phone back on then if it lets you in go to the menu and DONT exit out because if you do it will do the same thing as before and remember this is just temporary i experienced the same problem and att told me to go to an att store walmart or radioshack and they fixed it the same day in the store you might need new receptors

Posted on Mar 20, 2010

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Call the warrnty line at the above number. and att customer service sucks they kept sending me the same crappy phone with the same problem three times, and after the third time i finally got a different phone. all the bitchin , yellin , threating to leave did absolutly nothing, got nothing extra.wasnt looking for a lot just a little something for all the run around that i got. so if you want the same phone call and they will send you a new one.

Posted on Apr 20, 2009

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I just talked to chris wood about this problem and he did a great job of solving it. he got my info and gave me a num to call for a new fone.

Please contact our warranty exchange department at 800-801-1101. Our warranty exchange department's hours are Monday-Friday: 7:00 am to 11:00 pm, Saturday: 9:00 am to 7:00 pm, and Sunday: 12:00 pm to 9:00 pm. All times are Eastern.
Great service from ATT!!!!!!!!!!!!!!!

Posted on Jan 30, 2009

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Make sure the card is going in the right way.

Posted on Jul 07, 2009

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1 Answer

Ok, i took my sim card out of the phone, then i put it back in, and turned it on. then it says please insert smart chip, what do i do?....

you can check it with other sim card ,if it remains the same problem ,it may be locked to particular network wont accept any sim card other than the particular network ,you can unlock it and used to other network,try here

Dec 22, 2010 | LG Vu CU920 Cellular Phone

1 Answer

I got my lg View from a friend and when i put a sim card in it says Insert Smartchip

Cut a small piece of cardboard or credit card plastic similar in shape to -- but just a bit smaller than -- the smart chip. Place the piece on top of the smart chip. Simultaneously slide both the smart chip and the piece of cardboard/plastic into the smart chip slot. Make certain you are inserting the smart chip with the proper end inserted first and with the contacts uncovered by the extra piece (On the LG Vu, the smart chip contacts will face down and the missing corner will be showing on the outside of the slot when the card is inserted properly.). If that doesn't do the trick -- see your cell phone provider and/or get a new phone.

May 20, 2010 | Cell Phones

1 Answer

What does it mean: insert a smart chip?

Try cleaning the contacts on the sim card. if that doesn't work go into the phone store and ask for a replacement sim.

Aug 06, 2009 | LG Vu CU920 Cellular Phone

1 Answer

My lg vu cu 920 says insert smart chip when it is in there. what do i do?!?!?!

Be sure that the sim card is in correctly. I had the same problem and then I noticed the small outlined picture of the sim card in the back of the phone. The whole time I was inserting the sim card the wrong way.

Jun 09, 2009 | LG Vu CU920 Cellular Phone

1 Answer

Says insert smart chip

smart chip means the SIM card.

try cleaning the metallic part of the SIM card with a cloth and the metal connectors on the phone with cotton bud etc.

Put it back and try again.

If not working grab another SIM card (working - friend's etc) to test.

If still not working, send to service centre.
If working for other SIM card then replace your own SIM card.

May 29, 2009 | LG Vu CU920 Cellular Phone

1 Answer

Says insert smart chip

It is possible to put the sim card in backwards.  My daughter did and when we turned it around I no longer got the "smart chip" error message.

May 27, 2009 | LG Vu CU920 Cellular Phone

1 Answer

I need to relock my unlocked lg vu

i just got mine and noticed the sim card can go in upside down. the same thing happened when i put mine in. try putting the sim card in different ways

Mar 18, 2009 | LG Vu CU920 Cellular Phone

4 Answers

My phone keeps saying insert smart chip

attempt to take the SIM card out and gently wipe it off (pay especial detail to the copper connectors on the under-side.) after that, give a gentle blow to the recieving area for the sim on the phone and place the sim back in the phone, power up, and hopefully this problem will be solved. this issue occurs often to myself and this seems to be a very simple solution.

Mar 17, 2009 | LG Vu CU920 Cellular Phone

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