Question about HP Officejet 5510 All-In-One Thermal Printer

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Can not scan

My scaner can't use ,but can printe

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  • jocafe Sep 10, 2008

    Does anyone know if there is a Vista driver that will enable the use of ALL the features of the HP Officejet 5510 printer? Using Vista, the printer will print and copy but not scan or fax.

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Can not scan.

Posted on Oct 08, 2008

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Posted on Jan 02, 2017

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KIMA7 and GUEST:
You have to service the scaner craddle if U want to, or replace it with a new part.
The noise is because the scaner cannot align. Under the front panel - under the glass is a white strip that should be read by the scaner in order to calibrate (find the right limit).
If there is some dust on the craddle mirrors or if the CCD sensor is fault, then the craddle wants to go beyond the right limit of the chasis - then the noise apears.
The mirrors and the lens should be cleaned, then if this noise is still there, you should replace the craddle.

In Romania there is no service part available for this printer, there is only the Unit Exchange solution. Very expensive.

Lillouie - If U have reinstalled the AIO with a new driver, you should have a list of scaners that you can select. 2 mabye.
Try from a Word doc to insert picture from scaner/camera and U'll see that there are more than one scaner in that scrolling list.

If this isn't so. Uninstall the hole printing solution from HP, then install it from clean..

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Whatever scanning utility you are using, set it to Black and white, not grayscale nor colour! regards, babb

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