See if this is the issue:
http://www.fixya.com/support/r4510515-when_try_type_ampersand_get_quotation
Usually this happens if you have configured you Keyboard layout differently. Your keyboard is basically setup for US so you must change this to that setting.
to correct this you must
-go to start
-control panel
-keyboard
-hardware
-properties
-change settings
-then change the layout to US International
hope this helps
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