Question about RIM BlackBerry Curve 8310 Smartphone

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Cannot set up email

I upgraded on my AT&T plan to a Curve from a Razor. I used the same SIM card I had in my Razor. I have gone through the initial set-up but, did not have the option to add an existing email. I cannot get email to send or receive. It says I have no message service configured. I also downloaded an XM radio application but am getting an error message saying I am not connected to a wireless network. I can send and receive calls. I have tried going into Advanced Settings and then Hot Routing Table, selecting Register Now, and then receive a notification Registration Message Sent but, I do not receive the message like Help has indicated I would. I have tried to get Service Books but they do not make it to my phone. What can I do?

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  • sdodd Sep 03, 2008

    I have also tried to set up e-mail. I have registered as was requested, and although it was accepted, the next stage did not acknowledge my registration. This is a new curve BB added to a current account. There is no icon for Blackberry setup on my new phone which is supposed to make the process easier. When I go into e-mail set-up under the general phone setup, it only names a business e-mail set-up and asks for an administrator code. I need to add a personal e-mail account. Any suggestions?

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J Kitch
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When you upgraded to the BlackBerry Curve, did you add the BlackBerry data plan to your account? If not, then this process won't work. If you did add the BlackBerry data plan, contact AT&T and ask to speak with the BlackBerry support. They can make sure that everything was provisioned properly.

Posted on Oct 05, 2008

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1. Turn on your Blackberry Curve 8520 phone with your current network/service provider’s SIM card.
2. Using the menu go to Settings Menu -> SIM card and press select.
3. While holding the SHIFT key, type mepd.
4. You should now see the five locking categories listed.
5. While holding the SHIFT KEY, type mep2.
6. Release the shift key.
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8. Enter the Unlock Code.
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Now you should have yourself a fully unlocked Blackberry Curve 8520. Before you can use your newly unlocked phone on a new phone carrier’s network, you must buy a SIM card and order a voice plan with that carrier. If the steps above did not work on your Blackberry Curve 8520, do not try repeating as this could just permanently lock your mobile phone.

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