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I have keyed in the "Product Key" for Microsoft Office i.e. JYYH3-QQWPM-8YJ34-R8QCM-BYRRJ and a red line appears stating this is not correct. I have re installed the "product Key" twice more with the same result. Can you give me a new Key number ?? I hace an Acer computer M3100 purchaced from **** Smiths in Porirua on 28th Decemder last with Microsoft Word already installed.I think the computer number is 73202005427. E-mail address is djperry@actrix.co.nz

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  • djperry Aug 23, 2008

    Geordie09
    You did not solve the problem.The Product Key provided is on the cover to the Microsoft disk,but the Microsoft Office programme rejects it as incorrect.So provide me with a new Product Key Please.
    David at djperry@actrix.co.nz


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Can you please tell us where did you find that key that you're using. This can be a pirated software or just a incorrect key that you're using... IF this is a new installer return it to where you purchased it,,

Hope that helps......

Posted on Aug 23, 2008

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If the product key is on the computer itself it's probably for the installation of the operating system

to find the correct one it either printed on the inside or the reverse of the CD case or on the reverse of the software manual.

If these are the keys you are trying you have most likley purchases pirated software , return in to the place of purchase and purchase from a repitable retailer

and to answer the question can we provide you with a new number ?

no , that is illegal and violates Microsofts EULA sorry


Posted on Aug 23, 2008

  • Josh Gahan
    Josh Gahan Aug 26, 2008

    Just let me iterate

    and to answer the question can we provide you with a new number ?

    no , that is illegal and violates Microsofts EULA sorry

    like i said , this is probably pirated software .

    Here is what is said on the Microsofts Website About Piracy

    There are three ways to report piracy.






    Method 1: E-mail piracy@microsoft.com.




    Method 2: Call the Microsoft Anti-Piracy Hotline at (800) RU-LEGIT.




    Method 3: Fill out an https://www.microsoft.com/resources/howt...">online reporting form.
    I suggest you do one of those and get your problem fixed from the source.

    Goodluck


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