Question about Ice Cream Makers
I started the unit and it made ice very well. I then had it unplugged and empty of water for a week. When I plugged it back in, filled it with water and turned it on, it filled the ice tray with water and then the add water light came on. The compressor never came on. I turned it off for 3 minutes as the instruction book says to do and then restatred it and again the red add water light comes on. The green power light blinks when the unit is turned off but plugged in. I know it worked and now no matter how long I wait after the tray fills, the add water light comes on.
What am I doing wrong? There is nothing in the manual on why the add water light would come in when there is water in the unit.
My friend bought this item last week at Target for the $99 sale price. The reviews were all horrible about the red light (add water) indicator going on after the first or several first ice cube runs and never going out. About 40 out of 60 reviewers had this problem. We experienced it right after the first run when the ice cube full light went on. We emptied it and the add water red light was on. I looked all over the web for a solution and only found one that suggested tilting the unit backwards for 45 degrees and that would magically reset the light. It did not after several angles, light taps and basic shaking. Since there was no alternative and everyone who returned it also got the exact same problem with the new replaced model - we decided to open it up and investigate.
The electronics diagram is on the back of the machine and tell you where the water indicator is. We took it out (an inch long black tube along the water pump and backflow valve) and dried it completely. The cycle still had the red light. We submerged it completely in water and the red light still went on saying that the unit needs water. We determined that this is the bad part and the water indicator is faulty. We cut it out and joined the two wires. IT ALL WORKS NOW FLAWLESSLY. You only have to shut the unit off when you leave since it will ocntinue to run if out of water. If you're looking for a quick mechanical fix and have a unit that works when you need it and you are around - this isthe fix.
Posted on Jul 07, 2010
Solution: For the Emerson IM90 Ice Maker ( Add Water Light Is On When It Is Not Out Of Water )
This ice maker uses probe sensor technology to detect water flow.. When the water pump activates and the water begins to flow into the tray an electrical connection is created between the two ends of the sensor. Electrical current is transferred between the probes by the conductivity of electricity through the water. When the circuit is completed the constant connection through the sensor must be constant for at least 20 seconds. If this does not occur the circuit board times out and turns on the Add Water Light. To cure this problem you must first remove the back plastic panel. ( the six scews are accessible from the underside of the unit. ) Secondly the top lid section must be removed. ( the screws are accessible from the underside of the rear section. ) After you have removed the lid you will see the two wires at the top going to the sensor. Remove the screw from the black wire and remove the sensor bracket. Bend the tip of the bracket in a complete 45 degree angle and then re-install it. If you now notice the sensor is now closer to the water orifice that expells the water into the tray. This should compensate for any lack of conductivity and allow the ice maker to process normally. Re-install the lid and back cover and your ready to go !!
Posted on Apr 27, 2010
I purchased my unit last week on sale too. I have not been able to get it to run period! No flashing lights, no nothing. The power light comes on, I choose a size, the prongs and bucket in the top moves around a bit and then..... NOTHING. I have reset it over and over. Really needed for an event this weekend. I never hear the compressor start and no fans blowing. So, anyone have this issue/
Posted on Jul 08, 2010
Purchased this item on sale even after reading the reviews. As everyone else has said, there are apparently two issues with this machine. 1) low water light comes on even when the machine has water in it. I had this problem after the machine made ice one time. I tried to get more ice, but the red light came on and even after draining and refilling several times (with a wait inbetween) the water would not flow and no ice. My husband commented that the machine might have a manual float and that it was stuck (don't know if that's the case). So the next time I turned the machine on, I tipped it slightly (45 degrees) toward the back of the counter by pushing up on the front of the machine. Happily, this worked like a charm. I have drained the machine several times and refilled and it continues to work without a problem.
The second problem was the ice full light. Thankfully, someone else already posted the fix for this. Just hold on to the thermostat (metal post on the top right corner of ice bin) with your fingers for a few seconds and it will reset.
No other problems at this point. I would have given 5 stars except for the problems that needed work arounds.
Posted on Jan 21, 2010
Unit worked first time we used it but now the compressor doesn't come on. No red light to indicate low water but it doesn't pump Ayer through. Any suggestions? I tried tiltin it with no luck. Thanks!
Posted on Jul 03, 2011
OK, had same issue...brand new Emerson Ice Maker from Target, last one....add water light stayed on. Instead of returning, the engineer in me couldn't take it. I opened up and quickly found the black sensor mounted to the water fill tube. It was loose, I pulled it out, pushed it back in until it snapped in (heard a snap) and tried it again and woolaa! It worked....I am sure in the 6000 mile journey from China, some things will work loose....
Posted on Jun 27, 2010
I let the top slam.. and Voila. It started working. We have had ours less than a week. I think somehting gets stuck and the lid slamming knocked it loose.
Posted on Feb 17, 2010
I also have an Emerson IM90T ice maker for the last 18 months, it makes lots of ice. Recently I got the ADD WATER light even though there is water in it and the water pump is working...... after reading posts here I went exploring and took apart the white plastic tube that has wiring going to it thinking it was the "water detecting switch" (per diagram) and it was. It is mounted on my unit with 2 small phillips head screws. When I pulled the bottom water line off (cut the zip tie and carefully remove water tube) a small cylinder magnet fell out but the top plastic piece of the cylinder was still inside. This "cap" came off and was preventing the magnetic cylinder from moving up and down as the water went by. I glued (use some silicon) the "cap" back on and put the cylinder back into the "water detecting switch" and reattached the bottom water line (use a zip tie) Put the cover back on and it is working great !
Posted on Jan 09, 2013
I had the same problem and found the same issue you experienced. Snapped it in place and it worked like a charm. Thanks.
Posted on Oct 17, 2011
Worked fine for a month, put it in the loft and 2 years later red light add water... I tried a few things in this forum, I went down the sensor line but it was soon obvious that although by connecting the wires under the lid that that got rid of the red light the unit went cold but no ice.
With the back off (6 screws) I could see the level of the water was not moving in the vertical clear water pipe. Which meant the pump was not working or the pump was not being sent power. Tested the power it was fine, disconnected the clear water pipes (empty water out first).
Removed the pump (1 screw underneath the unit) and held the pump in my hand, then turning on the unit. The pump made a feeble knocking the nothing, I could see the white plastic fins inside were not turning.
Removed 3 tiny black screws holding the head of the pump on and opened it up. Water inside but it looked ok, dried it out and slid off the rubber ring holding the rotating shaft of the pump on, small amount of rust on the propeller arm. Fine sandpaper got the rust off completely, put it back together and bingo the white propellers span perfectly. Put it all back together again and bingo we have ice!!
Hope that helps took me about 2 hours to crack that.
Posted on Jul 18, 2014
If your Emerson Model IM90T Icemaker has been sitting without use for awhile, try this solution should it cycle through to the "Add Water" Red light Indicator without making ice. Unplug the unit and take off the back panel by unscrewing six (6) screws from the bottom of the unit. Once removed, follow the fill tube from the bottom of the units water pump up to the middle of the unit where a backflow valve is mounted. Looking closely at this valve, follow two black wires to a 1" long black cylinder mounted into a sleeve of the valve. Using these wires, carefully pull up on the cylinder to remove it from the sleeve. Once removed, submerge the entire black cylinder into a full bottle of water. The unit should cycle through again but this time continually filling the reservoir until the compressor kicks in to start freezing ice on the prongs. If this happens, let the unit cycle through a couple of times throwing ice back into the fill tank. After a couple of cycles, pull out the black cylinder and rest it against the plastic bottle. The unit should continue to cycle through and make ice. Now place the black cylinder back into it's original sleeve. If it then fails to produce ice you will need to cut off the black cylinder and splice the wires together however this will negate the unit shutting down when it is out of water.
Posted on Sep 04, 2013
I have one all lights work fan run fills with water water gets cold but before it makes ice it dunps the water like it was ice and starts over this is all it will do can some one email me a fix for this email@example.com thanks for your help
Posted on Feb 17, 2013
I had the same problem. Mine was a refurbished unit so it looked like they took the sensor out and replaced it with wires directly to the frame near the water outlet, I tightened the wires and it worked, if this fails again I will install a momentary switch to get it to reset.
Posted on Jul 18, 2012
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 07, 2015 | SAVOUREUX PRO LINE Ice Cream Maker
Nov 17, 2012 | Ice Cream Makers
Jun 22, 2010 | Polar PIM15W Ice Cream Maker
Oct 14, 2009 | Deni 5000 Scoop Factory 1.5 Quart Ice...
Aug 22, 2009 | Ice Cream Makers
Jun 02, 2009 | Ice Cream Makers
Nov 29, 2008 | NewAir AI-200SS Ice Cream Maker
Jul 16, 2008 | Ice Cream Makers
Feb 21, 2017 | Ice Cream Makers
17,129 people viewed this question
Usually answered in minutes!