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Emerson IM90 Portale Ice Maker

I started the unit and it made ice very well. I then had it unplugged and empty of water for a week. When I plugged it back in, filled it with water and turned it on, it filled the ice tray with water and then the add water light came on. The compressor never came on. I turned it off for 3 minutes as the instruction book says to do and then restatred it and again the red add water light comes on. The green power light blinks when the unit is turned off but plugged in. I know it worked and now no matter how long I wait after the tray fills, the add water light comes on.

What am I doing wrong? There is nothing in the manual on why the add water light would come in when there is water in the unit.

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  • cheryl_reavi Sep 03, 2008

    I'm having a similar problem. I've had the unit approximately 8 weeks. It made ice as it was supposed to during that time and now nothing. I followed the instructions to unplug the ice maker for 3 minutes and drained and refilled it. When I plugged it in again and restarted it, after a few minutes, the red "ice" light comes on even though the ice maker has no ice in it. The compressor never comes on. The green light showing that the unit is on is lit as well as the green "selection" light.



  • Anonymous Jan 25, 2009

    This happened to us, too. We've had the unit for about 12 weeks. Now, whenever we turn it on, the "add water" red light blinks, even though the unit is already full of water. We've tried turning the unit off for days at a time. The power comes on, but it won't make ice anymore.

  • Barb Noe May 28, 2013

    After Throwing one out, buying again,returning it, after 4 months when I couldnt return it,I sent it in, they sent me a new one 2 days ago and IT'S HAPPENING AGAIN!!!!! I put water in it, and it doesnt make ice cubes,the ice cube light flashes but I hear nothing running. I unplugged it, waited, shut it off, waited, emptied it out and turned it on nothing. I know you think Im a glutton for punishment, but I rent and they furnish my frige, and I have no ice maker, and I truly love this one...when it works, any suggestions??

  • TSparky
    TSparky Jul 11, 2014

    Remove the back (6 screws on bottom), remove the top (4 screws). Scrape the coating off the outside terminal. Loosen both terminals and add a short jumper wire between (1-2" long).

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My friend bought this item last week at Target for the $99 sale price. The reviews were all horrible about the red light (add water) indicator going on after the first or several first ice cube runs and never going out. About 40 out of 60 reviewers had this problem. We experienced it right after the first run when the ice cube full light went on. We emptied it and the add water red light was on. I looked all over the web for a solution and only found one that suggested tilting the unit backwards for 45 degrees and that would magically reset the light. It did not after several angles, light taps and basic shaking. Since there was no alternative and everyone who returned it also got the exact same problem with the new replaced model - we decided to open it up and investigate.
The electronics diagram is on the back of the machine and tell you where the water indicator is. We took it out (an inch long black tube along the water pump and backflow valve) and dried it completely. The cycle still had the red light. We submerged it completely in water and the red light still went on saying that the unit needs water. We determined that this is the bad part and the water indicator is faulty. We cut it out and joined the two wires. IT ALL WORKS NOW FLAWLESSLY. You only have to shut the unit off when you leave since it will ocntinue to run if out of water. If you're looking for a quick mechanical fix and have a unit that works when you need it and you are around - this isthe fix.

Posted on Jul 07, 2010

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  • noone666 Jul 21, 2011

    I have everything up to the water deteing device... I just cant read the electronics diagram, not much into electronics. this ice maker just happens to be used, but only once then returned then i bought it. this electronics diagram must have a wrong depiction because it is saying the synchronous moter is on the same side as the fan. yet on my machine the fan is on the opposite side of the motor. with all of this i cannot find the water indicator ( which you say is an inch long black tube. can you please tell me what part the water indicator is near to, or something that can help me

  • Sean McDermott Jul 16, 2012

    Could you post a video of how you did that? I have the IM90T, so the configuration is a little different?

  • Sean McDermott Jul 17, 2012

    Capoman is spot on with his fix. The offending member is that little black plastic water sensor. We just cut it off our Emerson and joined the two wires together and reassembled everything. It works FLAWLESSLY!

  • TSparky
    TSparky Jul 11, 2014

    Remove the back (6 screws on bottom), remove the top (4 screws). Scrape the coating off the outside terminal. Loosen both terminals and add a short jumper wire between (1-2" long).

  • guidinger May 12, 2016

    My unit is a little bit different than the unit you described. Ive had it for many years and it was used when I got it. It's a IM90WN. The sensor is along the fill tube but easily accessible, It has a Black and White wire. Connecting the Two wires together worked perfectly. The unit functions again. Thank you

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Solution: For the Emerson IM90 Ice Maker ( Add Water Light Is On When It Is Not Out Of Water )

This ice maker uses probe sensor technology to detect water flow.. When the water pump activates and the water begins to flow into the tray an electrical connection is created between the two ends of the sensor. Electrical current is transferred between the probes by the conductivity of electricity through the water. When the circuit is completed the constant connection through the sensor must be constant for at least 20 seconds. If this does not occur the circuit board times out and turns on the Add Water Light. To cure this problem you must first remove the back plastic panel. ( the six scews are accessible from the underside of the unit. ) Secondly the top lid section must be removed. ( the screws are accessible from the underside of the rear section. ) After you have removed the lid you will see the two wires at the top going to the sensor. Remove the screw from the black wire and remove the sensor bracket. Bend the tip of the bracket in a complete 45 degree angle and then re-install it. If you now notice the sensor is now closer to the water orifice that expells the water into the tray. This should compensate for any lack of conductivity and allow the ice maker to process normally. Re-install the lid and back cover and your ready to go !!

Posted on Apr 27, 2010

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  • bry-brad Sep 21, 2010

    Followed the instructions so far and were good. But being a little simple here you say bend in 45 degree angle. Which way? Mine is screwed against the back of the machine and cannot see a way to bend anything 45 degrees. Any help would be appreciated. Thanks

  • mickey469 Dec 31, 2010

    This also applies to the Igloo ICE102 and Edgestar IP210.

    There is a sensor at the water outlet which fills the ice-making trough, which appears to be poorly assembled. The fix is quite easy.

    Remove the rear cover by removing six screws located underneath the unit at the back and sides. Keep the ice-maker upright at all times, per user instructions.

    Once you have gently pried the back cover off, remove the top cover and hinged lid by removing two screws on each side, located underneath the top rim.

    With the top off, you can see the water outlet at the back left side. Above the inlet is the offending sensor, which has a metal prong angled down. This prong must touch the water stream to detect the flow, but is probably too high. You can check this by filling the unit with water and turning it on. Watch the water as it fills the trough. With the tip of a screwdriver, bend the metal tip down so that it touches the water stream. Run the unit for a while to test.

    If everything is ok, then reassemble and enjoy!

    Thanks to jimbo from Tampa who provided the hint for this fix.

  • michaelforna Jul 07, 2011

    you won't have a picture of were the sensor goes, I think my problem is they left mine out

  • mccull70 Jul 10, 2011

    some units do not have this type of sensor. Mine (IM90T) pumps water up through a white plastic part that I thought was a backflow preventor but upon disassembly found out that it houses a round magnet that gets pushed up with water flow to activate a magnetic sensor (black 1" tube shape) which is mounted at the top of the white plastic pc. I tried activating it manually with a stronger magnet with no avail. So I assume the sensor needs replaced. Anyone know where to order parts online?

  • Rosie Hall Jan 23, 2012

    I also experienced the same problems w/ the add water indicator light and disassembled the machine and bent the sensor back towards where the water comes out and it worked fine for one cycle. I took it apart again and the sensor is still where it was after I bent it. I am not an electrician so I'm wondering if the wire could be cut and joined together..... or if there is any other alternative.

  • Sean McDermott Jul 16, 2012

    Is the configuration different in the IM90T? I don't see a screw going to a black wire...

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I purchased my unit last week on sale too. I have not been able to get it to run period! No flashing lights, no nothing. The power light comes on, I choose a size, the prongs and bucket in the top moves around a bit and then..... NOTHING. I have reset it over and over. Really needed for an event this weekend. I never hear the compressor start and no fans blowing. So, anyone have this issue/

Posted on Jul 08, 2010

  • Paul Watkins
    Paul Watkins Nov 27, 2012

    I had this problem it was motor bearing dry so bucket wasnt doing full cycle drop of wd40 fixed motor now works fine

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Purchased this item on sale even after reading the reviews. As everyone else has said, there are apparently two issues with this machine. 1) low water light comes on even when the machine has water in it. I had this problem after the machine made ice one time. I tried to get more ice, but the red light came on and even after draining and refilling several times (with a wait inbetween) the water would not flow and no ice. My husband commented that the machine might have a manual float and that it was stuck (don't know if that's the case). So the next time I turned the machine on, I tipped it slightly (45 degrees) toward the back of the counter by pushing up on the front of the machine. Happily, this worked like a charm. I have drained the machine several times and refilled and it continues to work without a problem.

The second problem was the ice full light. Thankfully, someone else already posted the fix for this. Just hold on to the thermostat (metal post on the top right corner of ice bin) with your fingers for a few seconds and it will reset.

No other problems at this point. I would have given 5 stars except for the problems that needed work arounds.

Posted on Jan 21, 2010

  • jlmaty May 25, 2011

    Oh yes, the emerson ie machine! ought 2 of them brought them home AND THET BOTH DON'T WORK! THEY ARE ****!

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Unit worked first time we used it but now the compressor doesn't come on. No red light to indicate low water but it doesn't pump Ayer through. Any suggestions? I tried tiltin it with no luck. Thanks!

Posted on Jul 03, 2011

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OK, had same issue...brand new Emerson Ice Maker from Target, last one....add water light stayed on. Instead of returning, the engineer in me couldn't take it. I opened up and quickly found the black sensor mounted to the water fill tube. It was loose, I pulled it out, pushed it back in until it snapped in (heard a snap) and tried it again and woolaa! It worked....I am sure in the 6000 mile journey from China, some things will work loose....

Posted on Jun 27, 2010

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I let the top slam.. and Voila. It started working. We have had ours less than a week. I think somehting gets stuck and the lid slamming knocked it loose.

Posted on Feb 17, 2010

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I also have an Emerson IM90T ice maker for the last 18 months, it makes lots of ice. Recently I got the ADD WATER light even though there is water in it and the water pump is working...... after reading posts here I went exploring and took apart the white plastic tube that has wiring going to it thinking it was the "water detecting switch" (per diagram) and it was. It is mounted on my unit with 2 small phillips head screws. When I pulled the bottom water line off (cut the zip tie and carefully remove water tube) a small cylinder magnet fell out but the top plastic piece of the cylinder was still inside. This "cap" came off and was preventing the magnetic cylinder from moving up and down as the water went by. I glued (use some silicon) the "cap" back on and put the cylinder back into the "water detecting switch" and reattached the bottom water line (use a zip tie) Put the cover back on and it is working great !

Posted on Jan 09, 2013

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I had the same problem and found the same issue you experienced. Snapped it in place and it worked like a charm. Thanks.

Posted on Oct 17, 2011

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Worked fine for a month, put it in the loft and 2 years later red light add water... I tried a few things in this forum, I went down the sensor line but it was soon obvious that although by connecting the wires under the lid that that got rid of the red light the unit went cold but no ice.
With the back off (6 screws) I could see the level of the water was not moving in the vertical clear water pipe. Which meant the pump was not working or the pump was not being sent power. Tested the power it was fine, disconnected the clear water pipes (empty water out first).
Removed the pump (1 screw underneath the unit) and held the pump in my hand, then turning on the unit. The pump made a feeble knocking the nothing, I could see the white plastic fins inside were not turning.
Removed 3 tiny black screws holding the head of the pump on and opened it up. Water inside but it looked ok, dried it out and slid off the rubber ring holding the rotating shaft of the pump on, small amount of rust on the propeller arm. Fine sandpaper got the rust off completely, put it back together and bingo the white propellers span perfectly. Put it all back together again and bingo we have ice!!
Hope that helps took me about 2 hours to crack that.

Posted on Jul 18, 2014

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If your Emerson Model IM90T Icemaker has been sitting without use for awhile, try this solution should it cycle through to the "Add Water" Red light Indicator without making ice. Unplug the unit and take off the back panel by unscrewing six (6) screws from the bottom of the unit. Once removed, follow the fill tube from the bottom of the units water pump up to the middle of the unit where a backflow valve is mounted. Looking closely at this valve, follow two black wires to a 1" long black cylinder mounted into a sleeve of the valve. Using these wires, carefully pull up on the cylinder to remove it from the sleeve. Once removed, submerge the entire black cylinder into a full bottle of water. The unit should cycle through again but this time continually filling the reservoir until the compressor kicks in to start freezing ice on the prongs. If this happens, let the unit cycle through a couple of times throwing ice back into the fill tank. After a couple of cycles, pull out the black cylinder and rest it against the plastic bottle. The unit should continue to cycle through and make ice. Now place the black cylinder back into it's original sleeve. If it then fails to produce ice you will need to cut off the black cylinder and splice the wires together however this will negate the unit shutting down when it is out of water.

Good luck,
Morgan

Posted on Sep 04, 2013

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I have one all lights work fan run fills with water water gets cold but before it makes ice it dunps the water like it was ice and starts over this is all it will do can some one email me a fix for this va.fancher@yahoo.com thanks for your help

Posted on Feb 17, 2013

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I had the same problem. Mine was a refurbished unit so it looked like they took the sensor out and replaced it with wires directly to the frame near the water outlet, I tightened the wires and it worked, if this fails again I will install a momentary switch to get it to reset.

Posted on Jul 18, 2012

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Ken0570
You fixed the problem, I was ready to pack it up and return it...
However, the the fix was easy with your help.
Thanks,
Rob

Posted on Jun 18, 2010

  • butchnicknam Feb 18, 2011

    thank you by passing the sensor worked on this piece of
    ---- does anyone no where to get a sensor?
    *****

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Yep, the same problem!!!!!

Posted on Dec 02, 2009

  • Dmac6082 Jun 09, 2011

    I had the same problem.
    Try unpluging and empty out all the water. Turn it sideways upside down and shake the hell out of it, just flip it on all sides. Plug it in add a small amount of water and turn it on if you hear the pump
    running. ad more water. This worked for me twice.

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