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Informs me to clear carriage jam, already cleared it but still telling to clear

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  • Anonymous Feb 13, 2009

    hi i have the carriage jam problem in my hp 7310 officejet all in one

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Here is the solution to clear carriage jam
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00309194&lc=en&cc=us&dlc=en&product=420428  Always mention the printer model no so that we can assist you better.

Posted on Aug 23, 2008

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3 Answers

I get a message carriage jam and told to clear jam. However there is no paper jam. It tells me door open and it is not open. It seem the door does not go all the way up. I keep getting the message that...


It seems you mistook Carriage Jam as Paper Jam, but they are different issues. Carriage jam means the carriage that carries the cartridges is jammed which needs to be moved or be cleared manually after opening the door.

Please follow the instructions mentioned here (Click Here) [source HP Support].

Good Luck.

Let me know if you need further help.

Thanks for using FixYa.

Jan 14, 2011 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Clear carriage jam


The carriage assembly is what the ink cartridges moves on. The silver bar that runs through the cartridge holder must be oiled. Put two or three drops of thin oil oun iether sides of the cartridge holder. This should clear the "carriage error"



Good Luck

Apr 15, 2010 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Error message= open door clear carriage jam and


I think the message is instructions, as in
(1) open door (2) clear carriage jam (3) press enter
So there is something internal to the printer that makes it think it has a carriage jam, piece of paper under a sensor, dirty or stuck sensor.
If you can't find it using a bright light, try canned air.

Feb 01, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Carriage Jam


>follow the steps on this link to clear carriage jam on your printer
>please inform me if this has resolved your issue.thanks
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00243856&cc=us&lc=en&dlc=en&product=421139

Sep 29, 2009 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

Clear carriage jam -hp d7460


Carriage jam usually comes from ink on the clear encoder strip that runs across behind the carriage. You need a damp Q-tip to clean from one end to the other, The other thing, on the HP is the cleaning station on the right gets gummed up with old ink and won't go toward the back fully, stopping the carriage.

Sep 17, 2009 | HP Photosmart D7460 Printer

2 Answers

We had a paper jam in our HP Photosmart C5280 Al-in-One printer. Error message in window reads: Carriage jam! Open door, clear carriage jam, and then pres OK to continue We opened door and even...


after closing the cover and removing the jammed papaer does it still says "paper or carriage jam"????

if it still prompts you that theres a jam and you've already removed it, try to turn off the printer, disconnect from its connections (pc and ivr or ups or wherever its connected) wait for like 5-10 sec then connect it again...

hope this resolves ur prob...

ive experience it to with my hp j3500 all in one... a paper jam, this is what i did and i think it worked for me... hope it do to your printer.. ciao!

Sep 10, 2009 | HP Photosmart C5280 Printer

1 Answer

Says Door Open. And it's not. Then it says clear


The following link to HP's website will give you step by step instructions on how to resolve the carriage jam issue:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00310245&lc=en&dlc=en&cc=us&lang=en&rule=29041&product=79477


More information regarding resolving issues on your OfficeJet 6110 can be found through this link:

http://h10025.www1.hp.com/ewfrf/wc/solveCategory?lc=en&dlc=en&cc=us&product=79477&lang=en

Apr 07, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Carriage Jam


If you are certain the thaere is no 'jam feed a piece of paper
That is have a sheet line up to go and clear the service button[Is there one on this model?]
Then switch off and leave for 10 minutes.
Switch on and do a head clean.
Come back with the result..

Dec 17, 2007 | HP OfficeJet 7310 All-In-One InkJet...

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