Per the instruction book I have tried to charge my new Coby MP705-4G via the USB port on my desktop computer. I get absolutely nothing on either the computer monitor or the MP3 screen. No recognition of a new device, no light -nothing!!
The USB port works fine for my Canon elf digital camera so I don't think the port is the problem, the USB cord is the one supplied with the MP3 player. Is this a faulty battery? Is the USB cord no good? Something wrong with the device itsself? I'm very frustrated since this was a service award from my employer and I have no idea where it was purchased no sales slip etc.
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Re: unable to charge unit (brand new)
Are you on a laptop? Only possible issue is that with laptops, most have a feature which disables the power on the USB ports if not used frequently..besides that, if you plug the unit into the USB port, it should charge, if not, you have a faulty battery.
Coby accepts gifts for warranty, they just need a letter head showing you received it as a gift and they will replace the unit, see below for requirements:
What you need to send:
$6 Money Order -Made out to 'Coby Electronics' 'return shipping fee' Letterhead showing you received unit as a gift Note with your name, address, phone#, description of issue Unit with all the accessories
Send to: Coby Electronics 56-65 Rust St Maspeth, NY 11378
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Try to reset it if possible.
If the computer charges it then the computer recognizes it as a connected device. That's how usb works. It could be you need a new USB cable. Many devices that use USB for charging do not have the data leads connected in their cables. This is called a "vampire" connection as it only sucks 5 volts DC from the computer/charger .
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.
It depends on the Roadmate that you have. :
- If your Roadmate has a separate plug-in port for charging your unit IN ADDITION TO a USB port, then no, your Roadmate cannot be charged using your computer via the USB cable.
- If your Roadmate only has a USB port available for charging your unit, then yes, you can charge it via your computer via USB.
However, please note, according to Magellan, charging your unit using your PC via USB can take up to 12 hours to charge vs. 4-6 hours when using the vehicle power adapter.
FYI: This is mainly due to USB constraints on pretty much all electronic devices. USB cannot carry the same amount of power to a device. It uses what is commonly known as a 'trickle' charge to recharge a device. It carries much less current than a full-blown charger (like an AC power adapter).
I work for Coby technical support. Our customer service phone number is 1-800-727-3592.
Try reformatting the player and then reloading your music. To reformat, follow these steps:
Connect the unit to your computer via the USB port.
Step2 Double-click the My Computer icon on your desktop, or, click your start button and choose My computer from the right side of the start menu.
Step3 Right-click the icon for the Coby player.
Step4 Choose Format from the menu that appears, and choose quick format after that.