Question about Coby CBY705 MP3 Player

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Unable to charge unit (brand new)

Per the instruction book I have tried to charge my new Coby MP705-4G via the USB port on my desktop computer. I get absolutely nothing on either the computer monitor or the MP3 screen. No recognition of a new device, no light -nothing!!
The USB port works fine for my Canon elf digital camera so I don't think the port is the problem, the USB cord is the one supplied with the MP3 player. Is this a faulty battery? Is the USB cord no good? Something wrong with the device itsself? I'm very frustrated since this was a service award from my employer and I have no idea where it was purchased no sales slip etc.

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  • 95 Answers

Hello,

Are you on a laptop? Only possible issue is that with laptops, most have a feature which disables the power on the USB ports if not used frequently..besides that, if you plug the unit into the USB port, it should charge, if not, you have a faulty battery.

Coby accepts gifts for warranty, they just need a letter head showing you received it as a gift and they will replace the unit, see below for requirements:

What you need to send:

$6 Money Order -Made out to 'Coby Electronics' 'return shipping fee'
Letterhead showing you received unit as a gift
Note with your name, address, phone#, description of issue
Unit with all the accessories

Send to:
Coby Electronics
56-65 Rust St
Maspeth, NY 11378

Posted on Aug 23, 2008

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