Question about Jenn-Air JCD2389G Side by Side Refrigerator

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JCD2389GES SIDE BY SIDE

Frig ran constantly for weeks and has now become was warm. Freezer side ice melted from upper and dripped down to lower and refroze. I had repair person out today and he changed the Condensor motor 61005323 out in the rear of frig. 
Nothing has changed other than part. I removed panel on freezer and exposed coils, nothing bad here, fan not engaging in freezer. Need help diag. problem since repair guy was a bust.  Rich

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  • Anonymous Sep 10, 2008

    cleaned the compressor area and set the temperature to maximum cold.

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Hi thanks for the question if you say that the fan is not working replace the fan thanks the appliance doc

Posted on Sep 17, 2008

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Freezer is cold, has ice on bottom. Frig side is constant 50 degrees. It is constantly running also.


the defrost has melted the ice,now the drain tray is plugged and needs a wire run down from the drain in the freezer to the condenser pan so it can evaporate,as this fools the temp thermostat trying to cool the refrige compartment to keep trying to cool the unitif theres water dripping into the fridge rom the freezer this is a good indicator of this problem

Jul 01, 2011 | Refrigerators

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Unit ED5DHEXWQ bought 2 weeks ago Drip pan over flows- water not evaporating quickly. Company tech say I need to modify my frig by placing a heater. 2 The refrig side is not gettinG COLD ENOUGH - MY MILK...


The tech is full of beans. The heat from a normally charged refrigerator is more than enough to evaporate water in drip pan.
The indication of improper charge is that obvious. Fridge warm freezer ok would be a coil blocked with ice, however drip pan overflowing is a charge problem, Ask for a field supervisor.

Dec 24, 2010 | Whirlpool 25.3 Cu. Ft. Side-by-Side...

1 Answer

This is a new fridge and the element located in the lower freezer behind the pull out drawer is red hot with water dripping on it? we had the same problem with our old fridge and this is why we replaced...


the element you see in the back of the freezer compartment is the defrost heater. your frig will defrost 2-3 times every 24 hours for 15-30 minutes. when its in a defrost cycle the element will get hot and melt the frost that has built up on the cooling coils from normal operation. the melted frost will then drip down ..some will hit the heater and sizzle,most will drip onto a tray and go down a small drain into a pan under the frig and then evaporate out.. Also ,it doesnt defrost at the same time each day., it is based on how much the frig runs and the electronic control will figure out when it it time to initiate a defrost..the red glow and the sizzling is normal and only lasts a short time....

Mar 25, 2010 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

WHIRLPOOL GOLD REFRIGERATOR MODEL GR2SHTXKV 02 - WATER INSIDE


Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer. If this repeatedly happens with yours, you may can prevent it by taking a bare copper wire and wrap it around a fin near the heater and put the other end a few inches down the drain. The heat convection may prevent it from freezing.

Mar 06, 2010 | Refrigerators

1 Answer

I have a Jenn-Air side by side frig. The freezer side cools too cold, the frig side not enough. 2 weeks ago I took all the food out of freezer and noticed ice build up on back. I unplugged unit, let it...


If the freezer is staying cold it sounds like a defrost system problem. A bad timer, heater or thermostat can cause frost to build up on the coils and block air flow to the refrig side. Check out ACMEHowTo.com for troubleshooting the defroster problem.
There is a small duct between the freezer and refrigerator side if this is blocked the frig side won't cool.

Jan 09, 2010 | Jenn-Air JCD2389G Side by Side...

1 Answer

Ge side by side is getting a pile of ice on freezer floor


Normal 0 MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer

Dec 12, 2009 | Refrigerators

2 Answers

Every few weeks the ice in my freezer melts. It


You will need to remove the bottom freezer crisper and check the defrost drain , to see if it is iced over . If so , then use a hairdryer to melt the ice ( hot water also helps ) . When you see the drain , ( could be obvious obstruction from plastic ) , use a small hose inserted into the hole , to blow thru , to remove any unseen debris blockage .
You may have to remove the rear inside freezer panel to access this drain , depending on your model number . So make sure the drainhole is open. When it happened to mine this was the problem.

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1 Answer

Side by side Maytag frig that is warm on top, not bottom


You can turn the thermostat off for now to let the ice thaw out, if a door was left open there might not be anything wrong, but if it freezes up again sounds like you might have a bad defrost heater or defrost limit. Hope this helps

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2 Answers

GE side by side - upper freezer warming once a week then freezing


Had the same problem. Bottom of freezer was about the right temp but the upper part was way too warm. Fridge side was fine. Ice maker stopped making ice - it wasn't broken, but it won't run through its cycle if the temp is too high. Cubes already in storage hopper melted and water refroze as it ran to lower, colder part of fridge. Problem: Fan controller for freezer compartment was faulty. The fan itself was fine. Fix: GE replaced the main circuit board that controls everything on this model, including the freezer compartment fan. Once that was done, temp returned to normal, ice maker is happy again. The board had undergone several revisions from the factory installed one (could tell this by comparing the part number on the old and new boards - they increment it when they revise it.) Bad news: the part/labor were expensive and of course failed after the warranty ran out. Good news: the board is now guaranteed for 5 yrs. (Why wouldn't the factory-installed board ALSO be good for five years instead of just one? It's not like the replacement boards are made better.) Labor is covered only for 90 days though so it won't be free if they have to come back after that.

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1 Answer

Load noise coming from freezer


nothing to do with light bulb - noise is probably fan hitting ice that has built up. to check, remove back panel inside freezer and check for ice build up. melt off with a hairdryer and get back to me if i'm right

Nov 12, 2008 | Whirlpool 25.6 cu. ft. Side-by-Side...

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