Question about GE GTS12BBMRWW Top Freezer Refrigerator

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Freezer no longer freezing water

Thank you for taking the time to read this. In short, I am a renter with a GE fridge that is 5 years old that came with the unit. The model number is GTS 12BBPARWW. I see that this model is obsolete per this website, so this model number is the closest to the one I have. I came back from a 3-week vacation and found that all the ice in the top freezer had melted. Also, there is some ice build-up inside the refrigerator ( about a 10 inch square area. The fridge is not as cold as it should be as well. The manager of the building is dragging his feet about fixing this. Do you think it is repairable, or that I need a new unit? Thank you for any advice you can provide; it is appreciated. My email is [email protected]

Mark

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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Anonymous

  • 1 Answer

SOURCE: GE GSS 22KG SIDE BY SIDE REFRIGERATOR 6 YEARS OLD

The codensor fan is not running. I have the same problem. I had the fan replaced a year ago for the same problem, so I can't tbelieve it's the fan. I am guessing something on the circuit board is not letting the fan kick on. I don't have a definite answer yet, but the fan not running is the main issue you are having.

Posted on Sep 30, 2008

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Maytag317

Victor

  • 1136 Answers

SOURCE: refrigerator not cooling enough and freezer has ice on back wall

HI, You will need to remove the rear inside panel of the freezer and check the defrost heater located on the bottom of the evaporator coils, for continuity. If the heater shows a break in it, replace the heater. If the heater checks out ok, check the bimetal switch that is located on the top of the evaporator coil. It has to be tested while it is cold. Check coninuity and if is shows the switch is open, replace the bi-metal switch.
If the heater and bi-metal check out ok, you will need to replace the mother board.
The heater is the nost common issue with this model.
I hope this helps you and if I can assist you further, please let me know.

Vic

Posted on Jun 28, 2009

blueextc3221

blueextc3221

  • 15935 Answers

SOURCE: GE TFX20SA back wall of freezer freezing (snow

CLICK HERE for an expanded view of your freezer section.

Can you see the evaporator fan moving when it is plugged in?

Otherwise your defrost timer has failed.
#257 in THIS diagram
CLICK HERE to see the part.
CLICK HERE for testimonials about installing the defrost timer yourself.

Thanks for using FixYa - a VERY HELPFUL rating is appreciated for answering your FREE question.

Posted on Jul 13, 2009

jmeredith

Jude Meredith

  • 417 Answers

SOURCE: Frost build up...refrigerator not cooling

hi,
your condenser fan may have gotten stopped up with ice. You can try to open the freezer door and push the door buttons while the compressor is running and you should be able to hear the fan running in the freezer compartment. If not you can try to completely defrost the machine by unplugging it and letting it sit for a day, you can speed that up by putting a hair dryer on low and point it at the cold air outlets. If it does it the next day you can pull the condenser fan. usually the whole back plate in the freezer has to come out and then the fan is right there. try spinning the blades by hand , should turn easy, you can try oiling it but it should be replaced, you can order it at the appliance store, take it with you. be careful while you have that inner cover off as the coils are sharp and fragile.
good luck
J

Posted on Jul 21, 2009

woodchuck789

Charles T Nevin

  • 4070 Answers

SOURCE: GE side by side leaks water from icemaker tube

Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

Posted on Aug 17, 2009

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