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Printer not printing all colours

When I print or copy a multicoloured image specifying to print in colour, it omits the black. When I print the same image specifying to print it all in black, it omits all colours except black. Printer and cartridges are new. Print quality is perfect.

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  • keithaus Sep 11, 2008

    The problem was found to be a faulty colour cartridge. It was replaced and the problem disappeared.

  • Anonymous Dec 25, 2008

    My pixma mp780 will ONLY print blue "writings"...it prints a test page with ALL colors, but NO letters. This is the strangest thing I've seen! I've tried all the maintenance suggestions...but when it came to the automatic head alignment, it said there was an error; trying to do it manually was futile (it never allowed me to do it)...Have you heard about this?

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Try to uninstall the driver and istall it again the reboot the system and make a test page or try the alignemet cartridge software

if this is not helping u tell me so i can help u further

please rate this post.

thanx

Posted on Aug 23, 2008

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