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Cartridge error problem

I tried wiping the cartridge and the bar clean. didn't work. I am still getting a cartridge arror read on my Lexmark 6150. Help!

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  • samjackmatt Aug 23, 2008

    The two solutions did not work. Still need help

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Please see your first thread regarding my next suggestion.

In short, it could be the cartridge itself. Remove the colour and retest with just the black. =-]

Posted on Aug 23, 2008

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Next, try this printer self-test by following the steps given below:

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Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only the color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues, we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

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