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The CD/DVD drive may need reseating to make proper electrical connection. Remove this drive and insert it back into the laptop. Next try cleanibg the drive. The laser lens maybe dirty, use a CD/DVD lens cleaning kit to clean the lens int the drive. If this does not fix your problem then the CD/DVD drive is faulty and needs to be replaced.
Well the ONLY things that could possibly make a grinding noise are the cooling fan (or fans) or a hard drive. Those are the only moving parts inside a laptop. If it does it while trying to access data it's probably the hard drive, which would be serious. Back up data ASAP and get a new drive. Shut it down and don't use it until you back up your data. The more probable option is one of the cooling fans/cooler. Blow it out with compressed air through the vent slots located on the bottom or the sides of the laptop. If this persists you would need to order in another fan. Call Acer about it if you think this is the issue. You would need to open the laptop up and install it yourself or get someone else to but it's an easy fix. Good luck!
That is unless the noise is coming through the speakers, which would be another problem...
Def sounds like the fan , from where you say the sound is coming from . normally the fan should be able to be cleaned the panned holding the fan in the left hand corner . clean the fan with compressed air , or a paint brush . if this fails then you need a new fan .
Open "My Computer".
Do you see an icon for the CD-drive?
If not, then you have a hardware problem (no electrical power to the drive, or the "data" cable is not connected, or the electronics inside the CD-ROM have failed).
Take your computer to a qualified technician, and get him/her to install a brand-new CD/DVD reader/writer, to replace the "dead" one.
If your laptop won't detect DVD drive try and check connection first. Turn your laptop upside down and remove three maybe four screw (deepens on laptop) directly over a DVD drive and pull drive out. Blow some compressed air inside of laptop and check for anything abnormal on drive itself. Then put it back in and check if it works. If not it's either bad DVD drive or bad motherboard. Thanks and good luck.
Try Media player classic under k-lite codec pack. Then open video files on the dvd. If it doesn't help try another codec player. If nothing helps could it be that dvd player is not capable of multilayer dvd reading.