Question about Toshiba Tecra M1 PC Laptops

2 Answers

Computer restarts on own and thats all it does.

My son recieved a Toshiba Tecra M1. When I turn the laptop on it goes straight to a black screen that says this..

We apoligize for any inconvenience,but windows did not start successfull.A recent hardware or software change might have caused this. If your computer stopped responding,restart unexpectedly or was automatically shut down to protect your files and folders,choose last known good configuration to revert to the most recent settings that worked. If previous startup ws interupted due to power failure or because the power or reset button was pushed or if you arent sure what caused the problem choose start windows normally.

safe mode
safe mode with networking
safe mode with command prompt

last known good configurations

start windows normally


Up and down arrow keys to move the highlight to your choice.

Then there is a countdown that says windows will start automatically after 30 seconds.



I have tried every option up there but nothing changes. It will go to the windows loading page then I think it turns off and restarts because all of the indicator lights turn off then come back on when the screen comes back on. I cant get to any other screen to even crash and reload my computer.
The computer was turned on and has been this way since. Nothing was running or loading or even on. It was turned on and this screen popped up.

I am kinda computer smart but I have never seen this before. Im not sure if its the hard drive or what. I have tried just putting a disc in but still the same black screen.

Can you give me some advise on what you might think it is. Thanks.



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  • 2 more comments 
  • misty_eyes Aug 23, 2008

    How do I reformat and install a new operating system if I cant get past that page?

  • iwanjah Sep 22, 2008

    I am having the same problem as well but my toshiba laptop is a different model.

    a few days before this problem i noticed that it was running slower and freezing up. i would turn the computer off and a blue page came up saying that a crucial thread had either been exited or deleted and that this may be due to recent software or hardware installation . i had not installed either. now i am getting the black screen with the same message as above and just before the computer shuts itself off the blue page flashes for a quick second it shuts down.


  • iwanjah Sep 22, 2008

    I have the same problem different model of Toshiba laptop

    A few days previous it was running slow and eventually freezing up. when I tried to shut it down it went to a blue screen which said that a crucial thread had either been exited or deleted , that this was due to recently installed software or hardware. I had not done neither. Now I am only getting the black screen with this message :

    We apologize for any inconvenience,but windows did not start successfully. A recent hardware or software change might have caused
    this. If your computer stopped responding,restart unexpectedly or was
    automatically shut down to protect your files and folders,choose last
    known good configuration to revert to the most recent settings that
    worked. If previous start up was interrupted due to power failure or
    because the power or reset button was pushed or if you aren't sure what
    caused the problem choose start windows normally.



    safe mode

    safe mode with networking

    safe mode with command prompt



    last known good configurations



    start windows normally





    Up and down arrow keys to move the highlight to your choice.



    Then there is a countdown that says windows will start automatically after 30 seconds.

    Before it starts back up the blue screen flashes briefly




  • thestrygwyr_ Apr 21, 2009

    my acer 4720Z always get a automatic restart...

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I have a similar situation, only worse.

Same brand, Toshiba M1. I also get the loop at the begining but this is during the install process (windows vista). It goes half way and needed to reboot (that is correct). But when it reboots, it will repeat the previous steps. It's a loop that never ends. Same thing when I try Windows XP and Windows Server 2003.

I could install Windows 2000 just fine. But I could not find a driver for the network card. And I really do not want to use Windows 2000 in year of 2008.

Now here is the interesting part. Very interesting indeed. The drive is good. If I put the drive in another computer (slightly differnt model, M2), I can install anything I want (of cause, that is the way it should be). Then when I put the drive back in this M1, everything works perfect.

Perfect until I try to update the OS. For exameple, If I run Windows SP2, it will finish updating and cause a reboot. Now it gets into problem again.

My current thinking is that the disk controler on that machine might have delayed writing. Thus if we write important data (related to boot up) and reboot right away, the data might not have really been written. That would leave the computer in a condition not bootable.

This is just my speculation but I am still doing more testing. Depending on what I find out, I will think a proper way to use this computer. It is very suprising to me to see toshiba brand has this problem. But then, why isn't M1 as popular as M2. There may be design or manufecturing problems.

Brian





Posted on Sep 10, 2008

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This is almost always a failed hard drive, however, it can sometimes be a corrupt operating system. Start by trying to reformat the hard drive and install a new operating system. If the hard drive won't format, or if you have any issues during or after the install, then the hard drive has failed and will need replaced.

Posted on Aug 22, 2008

  • Ryan Rogers
    Ryan Rogers Aug 23, 2008

    At the initial Toshiba screen it tells you what to press (usually F10) to enter the boot menu or the bios (usually F2). You will need to either enter the boot menu and boot from the CD drive, using an operating system disc, or go into the bios and set the CD drive to boot before the hard drive in the boot order, in order to boot from an operating disc.

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