My disposer was not turning until I hit the reset button, now it clanks and makes lots of noise. Does it need to be replaced or is there something I can do to fix the problem?

Try reset button on bottom of disposal.
Following link has full troubleshoot resources:
http://waterheatertimer.org/How-to-repair-and-install-Garbage-disposal.html
If reset will not restore functionality, check that unit is getting power, and then check that unit is receiving 80% rated voltage. Replace disposal.
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If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Disposal is rusted out, and now shorted out.
Replace disposal:
http://waterheatertimer.org/How-to-repair-and-install-Garbage-disposal.html#install

Add comment if you need assistance while installing new disposal.
It should be fun.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Take the thing back and exchange it.

Hi,

Here is a tip that I wrote that will help you to figure out what is going on with your garbage disposal and why it is not working.

Garbage Disposal Clogged or Jammed

heatman101

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Your disposal is stuck. Sounds like something either fell in it, or perhaps a bone got inadvertantly tossed in. Do you own an allen wrench set? The garbage disposal did originally come with one, but it usually gets lost. The one that came with it will look like two hockey stick stuck together. In any event, you need one for the fix. There is a hole on the bottom of the disposal, directly in the center. Find the correct size allen wrench and place in this hole. Twist clockwise and counter clockwise until it is free. Once this is done, you most likely will need to hit the reset button on the bottom. Good luck!

12 years is middle aged for an appliance, but the problem is probably one of the garbage disposal big three: a tripped circuit breaker, a tripped reset button, or a jammed disposer. With the breaker turned off, make sure the disposer's shaft rotates freely. On most disposers there's a hole in the bottom middle where you can insert an allen wrench that you're probably find under the sink and rotate the shaft manually to free jams. But, for the love of God, only do this with the breaker turned off and make sure you remove the wrench (or broom handle if you have to go from the top) from the disposer before turning it on. Make sure the reset is pushed down until it clicks if it's tripped, and, since circuit breakers get old and stick, you'll have to turn the breaker all the way off and back on to make sure it's not tripped. If the disposer hums but doesn't turn when you turn it on, check to see if it's jammed. If it turns freely but hums and doesn't start then the starter circuit on the motor is bad. If the breaker and reset button are ok and it doesn't even hum when you turn it on, you'd want to check the disposer to make sure it's getting power. You can find a little electrical reader at walmart for $5 that works like a geiger counter and will beep when it gets close to something that's receiving power. The switch may be worn out, but really the disposer's motor failing is probably the least likely thing. But please get a qualified electrician out there if you don't know what you're doing. There's a reason that it requires a license.

sounds like your balancer may have come apart. it shouldn't move at all. to move it you have to make the crankshft turn. i had this happen on a truck once. it made some strange noises, then it started vibrating pretty bad. i shut it off, took me a while to figure out what it was. most of them are actually 2 piece and have a key slot, (a grove cut in both pieces that a piece of metal sits in to keep them turning at the same time). it sounds to me like you need to replace it. it can take some serious effort & tools to replace.

There could be something stuck you can't see.
Most disposals come with a tool you can use to rotate the shaft from the bottom of the unit, sometimes an allen wrench will substitute, then hit the reset button on the disposal.


hope this helps

Hi, Hit the reset again. It sounds like the cutter is lacked up some way. Try using a long wooden spoon ar something simular and see if you ca free up the cutter. If the cutter is free and it still will not work, you will probably need a new disposal. If you are getting no noise after you hit the reset, chack your breakers to make sure there is power to the unit. I hope this helps you. Please let me know if I can assist you further.

Thaks
Vic

the front sway bar links are worn out and loose, they need to be replaced.