Question about Whirlpool GS6NBEXR Side by Side Refrigerator

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Ice maker not working

We have a side by side refrig. When we left for vacation I turned the water off because my wife had heard of an instance where someone had water damage due to the refrig. Anyway, upon our return and after turning the water back on, the cold water works but the ice maker has not resumed making ice. The lever is down, in the position to make ice but none is being produced. Can you explain? What can/should I do?

Thanks
mallard20@charter.net

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I am so sorry, but I believe that you are going to need a service call. It doesn't look like it is as simple as turning the water off for vacation. (Seems like nothing ever is!?)Take a look at this page

http://whirlpool.custhelp.com/cgi-bin/whirlpool.cfg/php/enduser/std_adp.php?p_faqid=1171&p_created=1181072131&p_sid=GeUY8_bj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MzQsMzQmcF9wcm9kcz0yNjkmcF9jYXRzPSZwX3B2PTEuMjY5JnBfY3Y9JnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9aG93IHRvIHJlc3RhcnQgYWZ0ZXIgdmFjYXRpb24gd2F0ZXIgdHVybmVkIG9mZg**&p_li=&p_topview=1

And take a look on the site for the Customer Support option and you will be able to locate a service person near you. Good luck to you. and thank You for using FixYA!

Posted on Aug 23, 2008

  • Gayle Ashbach
    Gayle Ashbach Aug 24, 2008

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