Question about Kitchen Ranges
The lockout control on our 5 year old cooktop has us locked out and we cannot get the electronics to let us unlock the cooktop. What must we do now?
I have a Frigidaire electric slide in range, model # plefz398ec, and after self cleaning it, although i was able to open the oven door - however, the cooktop remains locked. It shows the little red padlock icon and the lockout feature ( - - ) is displayed in the digital window above the knob.
I called frigidaire tech support and over the phone they said, I should push the clock button for 3 sec. What this did, changed only the clock display from the time to 12hr display. I turned the braker off, nothing happened.
Any input would help.
Oh, by the way, the oven and warming drawer works, the problem lies only with the cooktop part.
Hold down the OVEN LIGHT button for 30 secs. I'll never forget this. It cost me $96.50 to find out.
Posted on Apr 09, 2013
Got the same problem.
Here's a work around: Turn breaker off, second person needs to hold the CANCLE/LOCK button (keep holding it!)
Turn breaker back on and keep holding the button, lock feature may turn on, red lock light stays on, KEEP HOLDING THE BUTTON. At the end you will get a F11 (shorted keypad) warning. It may take up to 20 seconds or more but in my case the red lock light goes off, the dashes disappear and everything is back to normal.
Now here are the bad news. This does not fix the problem (I think it's the EOC). Every time the power goes off the red lock light and dashes will come back. It also may require to people to fix this/work around... but, hey, it doesn't cost anything either...
Posted on Dec 10, 2009
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Posted on Jan 02, 2017
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The All Off cooktop touch control turns off the downdraft exhaust
system and all surface cooking areas that are in use at the same
The Lock cooktop control avoids unintended use of the surface
cooking areas. When the cooktop is locked out, the surface
cooking areas cannot be turned on by the cooktop touch
To Lock Cooktop: Touch and hold the ALL OFF/LOCK keypad
for 4 seconds. After 4 seconds, ALL OFF/LOCK will glow red,
indicating that the cooktop controls are in the lockout position.
To Unlock Cooktop: Touch and hold the ALL OFF/LOCK keypad
for 4 seconds.
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