Question about Microsoft Windows XP Professional for PC

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How to recover windows operative system

Hello, I have a problem, when i try to get access to windows professional xp, it appears a message in my PC, saying that the system has been shutted down to proctect, files from a damage. First of al, I want to know how to reiniate windows coorrectly again. And Second, talking about the problem before it would be possible to recover all the files from the system without any problem..

Thank you very much for your attention

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  • Raul Duke May 11, 2010

    First thing's first, see if you can get an error code.  It will look something like 0x00000000, but the last 8 zeros can be alpha numeric characters.  These errors also tend to reference files (blah.sys), if you can find that information I can tell you exactly what's going on with your system.

    That being said, troubleshoot a little bit.  Try booting your system into Safe Mode (normally you can access this by typing the F8 key while your system is loading).  See if that works.  If it does, great!  Chances are you wont need to reinstall windows.  Try getting to event viewer (start > run > eventvwr, OK) and look for any system errors in there.  Post any that you aren't sure of or feel may be related to the issue.


    Another option is to do what's called a repair install of Windows.  This will just overwrite your Windows files and should keep your data safe.  It's a little more trickier than a normal install of Windows but is quite doable.  A great walkthrough is available athttp://windowsreinstall.com/winxppro/ins...  note: you will need your XP CD for this.  Also, you probably want to figure out what caused the error before doing this as the issue could return depending on what's causing the error.


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Go into safe mode and fix the problem

Posted on Sep 03, 2008

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