Question about Coby MP-C7085 MP3 Player

1 Answer

Wont show anything but white screen

I just got my coby MP-C7095 and put songs on it and went to turn it off well it wouldt come back on so i reset it now all i get is a white screen.What do i need to do to fix this ?

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  • wendymann Aug 22, 2008

    its a 2GB MP3 video player (MP4) also

  • wendymann Aug 23, 2008

    didnt work still have a white screen i will keep trying anything elese i need to try plz let me know

  • animeaddict0 Apr 23, 2009

    My mp3 has a blank white screen. Its been over a year now and I just managed to go about to fix it. The warranty is obviously expired and out I've even opened to see if the problem was the screen but as a person with no electronic experience I feel that I have F-ed up my chances of getting it fixed. I just gotta ask. Can you tell me what part I could replace since Coby will definitally not replace tampered goods. Plus, no receipt.

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  • 95 Answers

Hello,

try connecting the device to your computer, go to 'start' button, go to 'my computer' right click the 'removable disk' drive, click format, and follow formatting instructions. this will erase all the data on the device, disconnect mp3 player ,reset the device with reset hole on the back of the unit. reset whole actually renews the firmware on it, so it should restore the screen.

Posted on Aug 23, 2008

  • Nathan White Aug 23, 2008

    Thats all you can really do to troubleshoot that issue..I actually work for the company..

    Here, do this to get a replacement ( will waive receipt)

    Send:

    $6 Money Order - Made out to 'Coby Electronics'
    Note with your name, address, phone#, description of problem, put *warranty ok per Nathan
    Unit with all the accessories

    Send to:

    Coby Electronics
    Att: Customer Service
    56-65 Rust St
    Maspeth, NY 11378

    We will replace the unit for you. Turn around is about 2-3 weeks.


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