An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: GE frige ice thru doo problem
ngfam1 here for you!
I am happy to be of assistance!
SOUNDS LIKE A ELECTRONIC OR CIRCUITRY PROBLEM . CALL SERVICE . SORRY!!
Here is a good service that I recommend to my customers,
in our 65 year old appliance business!
A&E Factory Service
1-800-905-9505 -(IN U.S.A.)
They are open to make appointments 7days/24hours
A&E is factory authorized service for most brands!
Including warranty work!!!
They will help you, and all will be well!
You will be fine now!
PS.PLEASE GIVE ME A GOOD RATING HERE ON FIXYA.COM BEFORE YOU SIGN OUT!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I would look at the dispenser door for the ice (ice chute) I have seen this door not completely close and cause leaking the you are describing. This door is has a black seal, use a flashlight, from the inside of the freezer door, look for light on the outside of the door. I think you leak is there and replace the solenoid for the door to fix this issue. Good Luck, if you want more help please input a model number. Thanks
if after you try the things on the video you may have to replace the motherboard. you can reset the frige by unplugin the power and pluging it back in. If you decide not to replace the motherboard as the unit will work fine untill you press the dispencer i reccomend unplugging the dispenser unit at the top of the freezer door so the frige will not accidently shut down just unplug the connector leading down the door. your frige will work fine without this connection just no water or ice at the door. If your frige is still under waranty (1year parts& labor) call them up and they will fix it.
The motherboard on this frige seems to be sensitive to surges and the transformer for the ice/water dispensencer goes bad. repacing the motherboard corrects this problem they cost about $75 to $90 on the appliance websites to install the new one it is very easy and you need to unplug your fridge and pull the metal cover off the back of the unit by removing four screws. the cables are all different size and can not be pluged in wrong the replacement board should come with instructions. to remove the board you may need needle nose pliers to push in the tabbs on the white board standoffs it should take about 10-15 minutes
I have solved this problem by replacing the back board if you have any questions I can help out
I had the problem with no water or ice dispenced and the lights dim when dispencer is used and the refrigerator compresser stops after using the dispencer and had to unplug and reset unit. GE DID NOT WARANTY IT. I bought a new motherboard for about $88 and fixed my problem. As the video shows there can be other problems that will cause some of these symptoms but not all at once. My frige was only 2 years old when this happened.
Start with the easy stuff. Is there water at the refer? Remove the line from the back and check for water flow. If equipped, is the filter plugged (water flows without filter in sort of thing)? Is there debris in the line to the refer blocking the valve? Does the water valve solenoid "click" and flow water if you remove the internal water line that goes to the frige interior? Is the water line frozen in the door (turn off frige for a day and check water flow).