Question about Brother IntelliFax-2820 Laser Fax

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Brother Intelellifax 2820

We received a blank fax and would like to get the phone number of the sender

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On some fax there are reports that you can print out, it is in the setup for printing out received message, sent messages etc. Try that, if you have a book it will explain how if not ask again and I can talk you through it...

Posted on Aug 28, 2008

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We have a FAX-2820. this is a dumb question, but does the fax header line come from the sender when we are receiving the fax? Does a header go out on any fax we would send out?


Yes, The fax header should show you who sent the fax to you. Every fax is supposed to have a terminal ID (senders fax number and Name)

Andrew

Sep 22, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

Can send faxes but not receiving, comes thru blank piece of paper


What about copies or internal prints?
If even a copy doesn't work then it sounds like your LASER unit has gone out, in which case I'd just replace the machine.

If the internal pages or copies come out but not faxes, and you know the sender is sending correctly, then it could be an issue with the main board.

I'd get a second opinion from a service tech locally but I can at least give you the part numbers for both so you have an idea of the cost of parts.

LASER UNIT
LM4578001

MAIN BOARD
LG6141001

Jun 13, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

How do I tell my 2820 to prepare to receive an incoming fax? My phone line and my fax line are the same number. It continues to ring but the fax machine is not answering. I have also turned the answering...


To have the machine answer faxes and record voice messages unattended change the answering mode to message centre. If you are home and pick up the phone , but it is a fax, not a phone call push *91 on the phone you answered on, and hang-up the phone. the fax machine will tyhen start receiving.

Dec 27, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

Hi. i hope you can give a suggestion with our brother intellifax 2820. Whenever printing a received fax, the machine prints out a blank page in between each received page. so, for example, we receive pg1,...


press "menu/set, 1, then 3. you should see "paper size" on display. select "letter" if thats what you are using, and press "menu/set" again, then "stop/exit" to back out. next, make sure your "fax" button below display is green, then press "menu/set, 2, 1, then 5.using your arrow keys, select "on". press "menu/set" then "stop/exit". that should do it.

hth,
razors

Mar 15, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother Intellifax-2820, will not print incoming faxes. It rings, says it's receiving data and thats it. Yes I have paper in tray. Sends and copies fine.


You need to make sure that your machine is set to "FAX" mode,not"PHONE"mode and that it is in "AUTO"receive, not "MANUAL"receive mode.

Oct 04, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

I want to send a fax message using Brother 2820 fax machine, but I don't want the receiver to see my phone number when he receives the fax message print out. Is there any way I can do this?


The FAX machine will print the Tel number that has been programmed in your machine. It does not print on the basis of the caller ID received. So i think if you remove the number programmed in your fax machine

May 23, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Manual Doesn't Work Either!


Fax machines usually don't have Caller ID. If you see the phone number on received faxes its because the sender has programmed it into their fax machine.

Jun 16, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Can not receive faxes or blank pages com thru!


Can you make a copy and get a good print? Does the blank pages come from different people? If you still get a blank from making a copy, then try a different toner and or drum unit. Hopefully it is still under warranty.

Aug 01, 2007 | Brother IntelliFax-2820 Laser Fax

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