I just put new cartridges in today, and it will only print in b/w. I attempted to go through the preferences and try anything I could think of but there was no option to change color preferences. FYI when I first changed the ink, the test page it ran had color....
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It could be the print setting on your computer.
If you're using Windows, with your document open, go to File > Properties/Preferences. In the Print Setup tab, make sure to select "Print using all available ink" in the Ink Use section.
On Mac you can select Color in Print Setting in any expanded print dialog.
You might try changing preferences in control panel. The defualt for most photo printers is color since that is the most used feature (and sells the most expensive ink!). I finally bought an HP 1000 to use for everyday printing of documents and business items becuase it only needed black and white ink.
When was the last time you printed in color? New ink printers are built so with a "use it or lose it" theme. The print heads are now built into the machines and are not generally replaceable. Yours luckily is, but I don't know how easily. The link below is to the replacement which costs $130 + shipping. Sometimes it can be just as worth it to buy a new machine, in this case I would probably prefer to repair the damaged machine as the new printer cartridges cost more and have less ink.
Dear louis, You have done right thing by cleaning the print head. If the print head still clogged after repeatedly cleaning, It seems that the print head need to be replace with new one. Make it sure by printing nozzle check pattern. Is it good or not?. Regards,
I solved this problem but probably not what the printer manufacturer would recommend! The reason you are just getting grey is that the black ink cartridge is either empty or dried out from non use and only the color cartridge is working. I had the same problem after being away for 5 months. I put the printer cartridge in a bowl of warm water to disolve the dried out ink on the print pad. I dried off the cartridge with a soft cloth and then it worked perfectly.
Go to Start, Settings, Printers. (Windows XP: Start, Control Panel, Printers and Faxes). Right click on the printer icon and select Properties. Click Printing Preferences. Click on the Quality/Copies tab. un check mark Print Color images in black and white. Click Apply and then OK.
This start ur printer to printer to print in colour