Question about Nikon Coolpix 5700 Digital Camera

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USB Troubleshooting - Windows

General USB troubleshooting references for Windows computers.

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Re: USB Troubleshooting - Windows

Many problems relating to camera connection issues relate to hardware other than the Nikon camera. There are numerous compatibility issues between USB Controllers, motherboards, main CPU chips and different versions of the Windows operation systems. Below are some helpful links. The Microsoft web site has information regarding USB Troubleshooting for Windows 98, Windows 98 SE and Windows ME. http://support.microsoft.com/support/kb/articles/q263/2/18.ASP The Microsoft web site also has information regarding general compatibility between Windows and different USB controllers. Select "USB controllers" on the link and then find your USB controller on the list, if your controller is not listed as compatible or "logo" with your current operating system you may need to upgrade your OS, or work with alternate hardware. http://www.microsoft.com/hwdq/hcl/default.asp The Compaq web site has information regarding issues with their Deskpro 2000/4000 USB and Windows 2000. http://www.compaq.com/support/techpubs/customer_advisories/DG000117_CW01_0.html The Microsoft web site has information regarding issues between AMD Processors and Windows SE. http://support.microsoft.com/support/kb/articles/Q240/0/75.ASP One method for restoring USB functionality is to remove the currently installed USB Controller (from the Device Manager). Be sure to have the Windows installed disks available as you may be prompted for them. To accomplish this: Open the Device Manager (right click on "My Computer" and choose "Properties" Windows 98 and ME have a "Device Manager" Tab Windows 2000 and XP will have a button in the "Hardware" tab Click the "+ " sign next to item named "Universal Serial Bus controller" and highlight the "Unviversal Host controller" found beneth it. Once the item has been highlighted press "Delete" on the keyboard Refresh the Device Manager With Windows 2000 and XP choose "Scan for Hardware changes" from the "Action" menu. With Windows 98 or ME click "Refresh" If you were prompted for the install CD or to restart the computer there were definite driver changes made and any USB issues may be resolved.

Posted on Aug 29, 2005

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I cant see the pic on pc


I'm sorry that the Camera is not recognized by the Computer. Unfortunately, knowing the Operating System is the key element in providing troubleshooting the PC connection. However, I will give you the troubleshooting steps which is general for the compatible Operating Systems for the Camera:

The compatible Operating Systems are as follows:

Windows XP Windows 2000 Professional Windows Vista Mac OS X

Please follow the below troubleshooting steps below if your Computer is installed with any of the above mentioned Operating System. Please note that other Operating Systems are not compatible with your Camera. Please make sure that the connections are secure. Prior to making any adjustments, first ensure you've firmly connected your Camera's USB cable into the USB port on your PC. Power off and disconnect your Camera from your computer. Restart your computer. After your computer is rebooted, connect your camera to your computer using the USB cable provided. Note: Connect your camera to an alternate USB port, preferably on the back of your computer. Select MTP instead of default PC from the USB select screen appears on the LCD screen after connect the Camera to the Computer. If the issue persists, please check the Device Manager driver conflicts by following the steps: Connect the camera to the computer with the USB cable. Turn on the camera. Open the Device Manager of the operating system.
Windows 2000 - Right-click the My Computer icon, left-click Properties , left-click the Device Manager tab. XP: Right-click the My Computer icon, left-click Properties , left-click the Hardware tab, left-click the Device Manager button. Windows Vista: Click the Start button, click Control Panel , click System and Maintenance , click the Device Manager button. Windows 7: Click the Start button, click Control Panel , click Hardware and Sound , under Devices and Printers , click Device Manager. You may try the steps before give up even if the Operating System is Windows 7 as it supports many cameras with default driver. In the Device Manager window, at the left of Universal Serial Bus controllers , click the PLUS (+) symbol. Under Universal Serial Bus controllers , right-click Sony DSC or USB Mass Storage Device to display the drop-down menu. In the drop-down menu, click Uninstall or Remove. In the Confirm Device Removal dialog box, click the OK button. Restart the computer. Follow any on-screen instructions to complete reinstallation of the USB driver.
If the issue persists, reset the Camera by removing the battery for more than one minutes and check the operation. I hope following the above troubleshooting steps should definitely resolve the issue. If you require any further assistance, please get back to me with the exact Operating System, I can definitely help you with this. If a PC connection is not recognized by a Computer, most probably it will not be a hardware issue. Thanks for understanding.

Apr 10, 2011 | Sony Cyber-shot DSC-S750 Digital Camera

1 Answer

How can i connect my sony dsc-w50 to pc. any drivers needed to install?


I'm sorry that the Camera is not recognized by the Computer. Unfortunately, knowing the Operating System is the key element in providing troubleshooting the PC connection. However, I will give you the troubleshooting steps which is general for the compatible Operating Systems for the Camera:
The compatible Operating Systems are as follows:
  • Windows XP
  • Windows Me
  • Windows Vista
  • Windows 7
  • Mac OS X

Please follow the below troubleshooting steps if your Computer is installed with any of the above mentioned Operating System. Please note that other Operating Systems are not compatible with your Camera.
  1. Please make sure that the connections are secure. Prior to making any adjustments, first ensure you've firmly connected your Camera's USB cable into the USB port on your PC.
  2. Power off and disconnect your Camera from your computer.
  3. Restart your computer.
  4. After your computer is rebooted, connect your camera to your computer using the USB cable provided. Note: Connect your camera to an alternate USB port, preferably on the back of your computer.
  5. Select MTP instead of default PC from the USB select screen appears on the LCD screen after connect the Camera to the Computer.
  6. If the issue persists, please check the Device Manager driver conflicts by following the steps:
  • Connect the camera to the computer with the USB cable.
  • Turn on the camera.
  • Open the Device Manager of the operating system.

Windows 2000 - Right-click the My Computer icon, left-click Properties , left-click the Device Manager tab.
XP: Right-click the My Computer icon, left-click Properties , left-click the Hardware tab, left-click the Device Manager button.
Windows Vista: Click the Start button, click Control Panel , click System and Maintenance , click the Device Manager button.
Windows 7: Click the Start button, click Control Panel , click Hardware and Sound , under Devices and Printers , click Device Manager. You may try the steps before give up even if the Operating System is Windows 7 as it supports many cameras with default driver.
  • In the Device Manager window, at the left of Universal Serial Bus controllers , click the PLUS (+) symbol.
  • Under Universal Serial Bus controllers , right-click Sony DSC or USB Mass Storage Device to display the drop-down menu.
  • In the drop-down menu, click Uninstall or Remove.
  • In the Confirm Device Removal dialog box, click the OK button.
  • Restart the computer.
  • Follow any on-screen instructions to complete reinstallation of the USB driver.

If the issue persists, reset the Camera by removing the battery for more than one minutes and check the operation.
I hope following the above troubleshooting steps should definitely resolve the issue. If you require any further assistance, please get back to me with the exact Operating System, I can definitely help you with this.
If a PC connection is not recognized by a Computer, most probably it will not be a hardware issue.

Mar 26, 2011 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Samsung camera digamax x600 cyber 360. plug into computer via usb. have connecting computer message on camera screen. does not connect. running windows 7. go to devices and printers and there is...


Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo management program such as Picasa ( http://picasa.google.com ).

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Batteries are kodak li klic 7001 cameras areeasy


The batteries may just be "dead" and beyond charging. Before you toss them though, clean the contacts by wiping them firmly with a soft cloth and then try charging them again. If the problem persists, check the Kodak troubleshooting guide at:

http://www.kodak.com/global/en/service/repair/troubleshooting/troubleshooting.jhtml?pq-path=6198

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I HAVE A SONY DIGI CAM MODEL DSC W-5. MY PC IS NOW UPGRADED WITH WINDOWS VISTA AND SINCE THEN IT IS NOT POSSIBLE TO DOWNLOAD THE PICTURE TO PC. THE INSTALLATION CD ISSUED WITH CAMERA DOES NOT COMPITABLE...


  1. Turn on the camera.
  2. Insert the recording media containing the pictures into the camera.
  3. Depending on your camera, set the USB Connection or Transfer mode setting in the menu to the Mass Storage , Normal , or PTP .
  4. Use the USB cable supplied with the camera to connect the camera to the computer. IMPORTANT:
    • Connection through a USB hub or other USB device -- such as a printer or keyboard -- is not supported and cannot be guaranteed. Connect the camera directly to a USB port on the computer.
    • If the USB connection from the camera is not recognized by the computer, disconnect the USB cable and repeat steps 4 and 5 using a different USB Connection or Transfer mode setting. If the connection is still not recognized, further troubleshooting is available.

    NOTES:
    • The computer will automatically install the USB driver for the camera.
    • When the camera connection is established, an AutoPlay window will appear.

  5. In the AutoPlay window, click Import pictures .
  6. In the Importing Pictures and Videos window, click the Import button. NOTE: After the pictures have been imported, the Windows Photo Gallery window will appear and display thumbnails of the imported images.
If this doesn't work there is an updated driver available

Here


(from Sony Website)

Mar 19, 2009 | Sony Digital Cameras

1 Answer

I CAN NOT OPEN GEDC FILES WITH VISTA


Does the camera show up as a Removable Disc in Computer? You can call 800 730 6597 for further troubleshooting.


Trevor Gordon
Senior Customer Tech
General Imaging Company
(Exclusive GE Digital Camera Licensee)

Jul 14, 2008 | GE A730 Digital Camera

1 Answer

C-150 OLYMPUS DIGITAL CAMERA




By connecting the camera to a computer with the provided USB cable,
images on a card can be transferred to the computer. Some OS's (operating
systems) may need a special setup when connecting to the camera for the
first time. Follow the chart below. For details on the procedures in the chart,
refer to the “Reference Manual” on the CD-ROM and the “Software
Installation Guide” (included in the CD-ROM package).
Identifying the OS
Windows 98/98 SE
(Second Edition)
Windows 2000
Professional/Me/XP
Mac OS 9.0 - 9.1/OS X
*OS 8.6: See below.

Connecting the camera to a computer using the provided USB cable
Installing the USB
driver for Windows 98
Confirming the computer recognizes the camera
Downloading image files
Disconnecting the USB cable
 

Even if your computer has a USB connector, data transfer may not function correctly if
you are using one of the operating systems listed below or if you have an add-on USB
connector (extension card, etc.).
● Windows 95/NT 4.0
● Windows 98/98 SE upgrade from Windows 95
● Mac OS 8.6 or lower (except Mac OS 8.6 equipped with USB MASS Storage support
1.3.5 installed at the factory)
● Data transfer is not guaranteed on a home-built PC system or PCs with no factory
installed OS.
You can view images using: graphics applications that support the JPEG
file format (Paint Shop Pro, Photoshop, etc.); Internet browsers (Netscape
Communicator, Microsoft Internet Explorer, etc.); CAMEDIA Master
software; or other software. For details on using commercial graphics
applications, refer to their instruction manuals.

Jan 31, 2008 | Olympus Camedia C-150 Digital Camera

1 Answer

General USB Troubleshooting


While USB connections are significantly faster and easier to set up than older serial or SCSI connections they are not foolproof. Here are some tips: Be sure to connect the cable properly One side of the cable is "keyed" so it will only fit properly one way. Do not force it in if it does not smoothly connect. Notice how the USB plug is "keyed" and will only fit properly in one direction. The USB connector on the back of the computer. Connect directly to a USB port on the computer. While USB hubs allow many devices to connect to a computer they are not always reliable for high-speed connections like digital cameras. Connect to a port on the back of the computer. Many computers have extra USB ports on the front or on the keyboard. These are generally built-in hubs which may cause problems as described above. Connect to an AC adapter or use a freshly charged battery To prevent problems during transfer be sure that the camera has enough power to complete image transfers. Remove other devices To troubleshoot problems, remove any other USB devices and connect just the Nikon product for testing.

Aug 29, 2005 | Nikon Coolpix 5700 Digital Camera

1 Answer

Troubleshooting Steps for Windows USB connection issues


It can sometimes be difficult to setup a digital camera on a new computer. Usually the process is simple: plug the camera in, allow the system to install the driver and begin using the system, however, sometimes things can go wrong. Following these steps can solve more than 90% of problems relating to USB connection issues. You must be thorough and follow it step-by-step. What CF Card is installed in the camera? A large number of problems are caused by incompatible CF Cards. In many cases these cards will work while shooting but can fail to properly download to the computer. You must be extra careful that the card is approved. Actually look up the card you are using in the manual to see if it on the list. Many retailers include "Unapproved" cards in their bundles, so just because a card came with the camera doesn't mean that it is "Approved". If in doubt, use the "Nikon Starter Card" for testing. Is the Camera in Mass Storage Mode? While PTP mode can be used if your camera and operating system (Mac OS X and Windows XP) supports it, for troubleshooting it may be useful to switch to MSC USB mode using the camera's setup menus. Are there images on the card that can be viewed on the camera in playback mode? Nikon View will not auto launch or give a transfer window with no images on the flash card. If you have covered the first three items you should now connect the camera to the rear USB port (not through a hub or front port) on the computer. On all Windows systems excluding Windows 98 Second Edition (SE) ("Plain" Windows 98 is not supported.) make sure the Nikon View CDROM has been removed from the system prior to connecting the camera. Does the LCD Display Screen go dark after being connected for 2 seconds? If you are not getting the "Found New Hardware" wizard then check the LCD display. If the display stays "on" and the camera seems to be in Shooting mode or Playback mode then you may have a bad cable, camera USB port or computer USB port. If this is the case, contact Nikon Support for more information or Click Here for more troubleshooting. Does "New Hardware Wizard" Start? If you connect the Camera and a "Found New Hardware" wizard comes up you should allow the system to auto search for the driver by simply clicking the "Next" button until it is finished. (Windows 98SE requires the Nikon View CD-ROM to be in the CD-drive at this point.) On Windows systems newer than Windows 98SE the camera should pick up and use the Microsoft Mass Storage driver. "Hardware Handshaking" You need to understand how hardware handshaking works. The hardware Handshake occurs when a USB device is connected to the USB port. The computer detects the USB device on the USB bus and asks: "What are you?" The Coolpix line of cameras should answer: "I am a Nikon Coolpix 5700 currently set to Mass storage mode." If the computer does not understand this message the most likely cause is an incompatibility with the USB chipset on the partic

Aug 29, 2005 | Nikon Coolpix 5700 Digital Camera

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