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Windows XP Does not Detect new USB Device

When you connect a new Universal Serial Bus (USB) device to a computer that does not have any USB devices, Windows XP may not detect the new device.

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Microsoft has a helpful article in their Knowledge Database discussing how to fix this problem. http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314634

Posted on Aug 29, 2005

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Why the windows7 cannot recognize the usb cable device of psvita


w7

First, please disconnect all USB devices and then perform the following steps:


Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.



In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".



Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".



Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.

Oct 07, 2012 | Microsoft Windows 7 Home Premium 64BIT...

1 Answer

I have just recently purchased a toshiba satellite c655d-s5126 which has 2 usb. one usb is working fine. but the another one functions fine when cooling pad cable is plugged into or to charge my mp3. But...


Follow the steps given below to refresh USB ports.

1. Right-click My Computer icon on the desktop, and then select Properties.
2. Click the Hardware tab.
3. Click the Device Manager button.
4. Click the plus (+) sign to the left of Universal Serial Bus controllers.
5. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
6. Click OK to confirm the removal of the device.

Please note, repeat Steps 5 and 6 until all the devices under Universal Serial Bus Controller are removed.

7. Shut down the computer.

CAUTION: Ensure that the Shut Down option is selected, instead of the Restart option.

8. Wait for 5 seconds and then restart the computer. When the computer restarts, a "Windows has detected new or added hardware" message window will open.

The above steps will refresh the USB ports.

Now connect the USB devices like mouse, video camera, your external usb hard disk...usb hubs...whatever you like and the drivers should install automatically.

.

Jul 08, 2011 | Computers & Internet

1 Answer

Hi, It was working fine with windows xp and a dvd drive, suddenly its not getting detected in either ports, but the blue light is on this is Transcend 500GB storejet



Try to refresh the USB ports.

1. Right-click My Computer icon on the desktop, and then select Properties.
2. Click the Hardware tab.
3. Click the Device Manager button.
4. Click the plus (+) sign to the left of Universal Serial Bus controllers.
5. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
6. Click OK to confirm the removal of the device.

Please note, repeat Steps 5 and 6 until all the devices under Universal Serial Bus Controller are removed.

7. Shut down the computer.

CAUTION: Ensure that the Shut Down option is selected, instead of the Restart option.

8. Wait for 5 seconds and then restart the computer. When the computer restarts, a "Windows has detected new or added hardware" message window will open.

The above steps will refresh the USB ports.

Now connect the USB devices like mouse, video camera, your external usb hard disk...usb hubs...whatever you like and the drivers should install automatically.

Tip: It is always recommended to connect the main usb devices at the rear end usb port, as they require more power to initiate.

Apr 12, 2011 | Transcend StoreJet 25 Mobile 500GB USB 20...

1 Answer

Windows will not detect my MP3 player and gives me an error code 10 during the install. I think that I need additonal drivers. Contacted MP3 vendor says driver should be part of Windows XP pro. Do you know...


Follow these steps. These should help resolve your issue.

A. Click on Start
B. Right Click on My Computer, click on Properties
C.Click on the Hardware tab
D. Click the Device Manager button.
E. Expand Universal Serial Bus controllers section.
F. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
G. Restart the computer, and allow the computer to reinstall the USB controllers.
H. Plug in the removable USB storage device, and then test to make sure that the issue is resolved.

Good luck :)

Dec 09, 2009 | Microsoft Windows XP Professional for PC

1 Answer

8330 show no driver on desktop


Hi, When the BlackBerry device is connected by Universal Serial Bus (USB) cable to the computer, it is not detected as a BlackBerry Device on the Windows Device Manager. Universal Serial Bus controllers does not show any BlackBerry device, even though it has already been connected to the computer.
It is because Blackberry Desktop Manager drivers are not registering with the Windows operating system.
To resolve this issue,
1) Uninstall and reinstall the BlackBerry Desktop Manager.
2) Connect the BlackBerry device to another desktop computer to determine if the issue could be related to USB port hardware.
3) Update the BlackBerry device drivers manually.
I hope this information will help you.

Nov 14, 2009 | RIM BlackBerry? Curve 8330 Cellular Phone

1 Answer

Cant use my usb



Refresh and reinstall USB Ports Of Your Computer Hello there, the other day i tried refreshing and reinstalling the USB ports on my PC, as some of my connecting devices are not recognized. I present the detailed procedure on refreshing the USB ports.
Let’s go!!

Here are the steps to refresh/reinstall/uninstalling the USB ports on the computer.

The USB port needs to be refreshed to make sure that no other device has captured the USB port of the computer. The Mouse, video camera, your external USB hard disk; what ever it may be.

Follow the steps given below to refresh USB ports.

1. Right-click My Computer icon on the desktop, and then select Properties.
2. Click the Hardware tab.
3. Click the Device Manager Button.
4. Click the plus (+) sign to the left of Universal Serial Bus controllers.
5. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
6. Click OK to confirm the removal of the device.

Please note, repeat Steps 5 and 6 until all the devices under Universal Serial Bus Controller are removed.

7. Shut down the computer.

CAUTION: Ensure that the Shut Down option is selected, instead of the Restart option.

8. Wait for 5 seconds and then restart the computer. When the computer restarts, a "Windows has detected new or added hardware" message window will open.

The above steps will refresh the USB ports.

Now connect the USB devices like mouse, video camera, your external USB hard disk...USB hubs...whatever you like and the drivers should install automatically.

Tip: It is always recommended to connect the main USB devices at the rear end USB port. As they require more power to initiate.


The above steps are for XP operating system. When coming to the matter of Vista, please note the changes below:
===========================
1) Right-click Computer icon from the desktop , and then click Properties to open the System Properties window, and then select the Device Manager tab.

2) Click the Plus (+) sign next to Universal Serial Bus Controllers/Root hub.

3) Click the USB Composite Device entry to highlight it, and then click Remove. If a screen appears to confirm the deletion, confirm the deletion.

4) Disconnect the USB cable to the all-in-one, wait a couple seconds, and then reconnect the cable. This should restart Windows device detection (Plug and Play).

5) A New Hardware found screen may appear, click next through all of the screens that appear for the Wizard to install the USB Composite Device. Click Finish once the wizard completes.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Jun 06, 2009 | Toshiba Satellite M35X-S311 Notebook

1 Answer

HP Office Jet J6480


HI,

Follow the steps to refrsh the USB connection which will resolve your problem.

=== Refresh USB Devices ===

1. Right-click My Computer icon on the desktop, and then select
Properties.
2. Click the Hardware tab.
3. Click the Device Manager button.
4. Click the (+) sign to the left of Universal Serial Bus controllers.
5. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
6. Click 'OK' to confirm the removal of the device.

NOTE: Repeat steps 5 and 6 until all the devices under Universal Serial Bus Controller are removed.

7. Shut down the computer.

CAUTION: Ensure that the Shut Down option is selected, instead of the Restart option.

8. Wait for 5 seconds and then restart the computer. When the
computer restarts, a "Windows has detected new or added hardware" message window will open.

May 23, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

CANNOT DETECT THUMB AND USB MOUSE


Some times the USB controller are located in the Chipset, Look at you model of computer and see what you can find to download and install and/or provide a bit more info. computer manu, model, ect
You might try this work around:
disable and re-enable the USB controllers, follow these steps:
  1. Click Start, and then click Run.

    Note If you are running Windows Vista, click
    Start, and then use the Start Search box. I know you are running XP however this may prove useful for all.
  2. Type devmgmt.msc, and then click OK. Device Manager opens.
  3. Expand Universal Serial Bus controllers.

    Note You might have to scroll down the list to find this item.

  4. Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.
  5. Repeat step 4 for each USB controller that is listed under Universal Serial Bus controllers.
  6. Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.
  7. Check the USB device to see whether it is working.
If the USB port recognizes the device and if you can use the device, you are finished
Good luck...please leave rating, thank you kindly

Apr 29, 2009 | Computers & Internet

1 Answer

Usb ports not working


  1. Checking USB device status in Device Manager
  1. Right-click My Computer on the Windows desktop and then click Properties.
  2. Click the Device Manager tab to display the Device Manager window as shown at the right. (For Windows 2000 systems, click the Hardware tab and then the Device Manager button.
  3. In the Device Manager list, click the + sign next to Universal serial bus controller.
  4. Verify that a USB host controller and a USB root hub are listed below Universal serial bus. image002.jpg
  5. If Universal serial bus controller, USB host controller or USB root hub are not listed, close the Device Manager and go to USB port incorrectly configured in BIOS
  6. If Universal serial bus controller, USB host controller and USB root hub are listed but one or more display a yellow exclamation point, go to USB controller IRQ conflict
  7. If you have Windows XP, right-click the Host Controller and select Properties from the drop-down menu. If you see this status message in the Properties window: The drivers for this device are not installed (code 28), go to Windows XP USB 2.0 driver not installed .
  8. If Universal serial bus controller, USB host controller and USB root hub are listed but one or more display a red X, go to USB controller or root hub disabled in Windows Device Manager.
USB port incorrectly configured in BIOS NOTE: The procedure in this section is intended for advanced users only. Incorrect BIOS settings could prevent your computer from starting or operating normally. If you are not experienced in making changes to your computer BIOS, consult your computer instructions or contact your computer manufacturer for assistance before attempting the steps below.
  1. Follow the instructions of your computer to view the BIOS settings. These settings are sometimes called CMOS settings or system setup.
  2. To view the BIOS settings, press a key, such as F2 or Delete, just after you turn on the computer. Instructions often appear on the screen briefly when you turn on the computer. Also check the instructions and manuals provided with your computer.
  3. Look for USB Interface or a similar setting in the Advanced Setup, Peripheral Configuration or another section of your computer BIOS settings.
  4. Follow the onscreen instructions or read the computer documentation to enable the USB port.
  5. Follow the onscreen instructions to save the new settings and restart the computer.

  1. USB controller or root hub disabled in Windows Device Manager
  1. Right-click My Computer on the Windows desktop and then click Properties.
  2. Click the Device Manager tab. (On Windows 2000 and XP systems, click the Hardware tab and then the Device Manager button.)
  3. In the Device Manager list, click the + sign next to Universal serial bus controller.
  4. Click the line in the Device Manager containing the red X.
  5. Click the Properties button. (On Windows 2000 and XP systems, click Properties on the Action menu.)
  6. In the Communications Port Properties box, click the Resources tab.
  7. Re-enable the USB device by clicking the Enable Device button and follow the onscreen instructions.

Dec 28, 2008 | Acer (91.42R37.001) CD-RW/DVD-ROM (Combo)...

1 Answer

Windows XP Does not Detect new USB Device


Microsoft has a helpful article in their Knowledge Database discussing how to fix this problem. http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314634

Aug 30, 2005 | Nikon Coolpix 3200 Digital Camera

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