HP Pavilion DV9500T 17" Notebook Laptop PC (Intel Core 2 Duo T7500 2.00 GHz/4MB L2 Cache), 2GB RAM, ... (RL653AAR3) Logo
Posted on Jun 25, 2011
Answered by a Fixya Expert

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Bluetooth device not working and not detected in device manager

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Anonymous

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  • Expert 123 Answers
  • Posted on Jun 25, 2011
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Joined: May 17, 2011
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Hi,
Good day. In regards to your issue when it comes to your bluetooth device you can try the following steps. Usually these will resolve your issue
1. If your Bluetooth device uses batteries, make sure that your batteries are charged. 2. If your Bluetooth device uses a transceiver that connects to your computer through a USB port, try connecting the transceiver to another USB port on your computer. 3. If there are multiple Bluetooth devices connected to your computer, temporarily remove the devices that you are not troubleshooting. If there are additional USB devices, try removing any USB devices that you do not have to have installed during the troubleshooting process. If you h have multiple devices that are connected by using USB, this can interfere with a Bluetooth transceiver. 4. Verify that the Bluetooth device that you are troubleshooting is powered on and that it is enabled.

If these steps didn't resolve your concern, you can try to update your windows version like installing updates that can be found on the microsoft.com website or go to http://update.microsoft.com. You also have the option to contact HP for them to help you with issue but most probably they'll be charging you for this specific problem. Hope this information will be helpful in resolving your concern. Have a great day and thanks for using Fixya.

4 Related Answers

Anonymous

  • 277 Answers
  • Posted on Mar 26, 2006

SOURCE: Bluetooth

hi not a problem go to the device manager find the bluetooth device open properties go to the driver tab select the "roll back driver" this should do the work try to update the next update and see if it works you can always go back with this feature good luck

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Anonymous

  • 31 Answers
  • Posted on Nov 14, 2007

SOURCE: WinXP SP2 not detecting bluetooth device

go here http://support.acer-euro.com/drivers/notebook/tm_5620.html
in top window choose bluetooth_5.0.1.1500
download file and save to desktop
then run it
Hopfully that will work for you

Anonymous

  • 54 Answers
  • Posted on Apr 23, 2008

SOURCE: WinXP SP2 not detecting bluetooth device

you have to install windows vista again only to enjoy the full function for the notebook coz in windows xp it won't work i to tried this and had faced the same problem in acer travelmate laptop

Rodie

  • 629 Answers
  • Posted on Sep 06, 2010

SOURCE: bluetooth device not detected in

if the bluetooth device is not detected in the BIOS, chances are, your laptop did not ship with a bluetooth device. Try to go to support.dell.com and check the original system configuration to verify if your system indeed came with a bluetooth card. you can also check with dell support about it. if you have verified the card is available and it is enabled in the BIOS, try to remove and reconnect the card and if it is still not detected, you may have to get a new bluetooth card or request for warranty service/replacement if applicable.

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you have to install windows vista again only to enjoy the full function for the notebook coz in windows xp it won't work i to tried this and had faced the same problem in acer travelmate laptop
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WinXP SP2 not detecting bluetooth device

go here http://support.acer-euro.com/drivers/notebook/tm_5620.html
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Hopfully that will work for you
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