Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Cartridge problems! Hello I cant figure out whats going on with my printer. It says remove and check cartridge and I even took them in to see if they needed to be filled. Maybe you could help me! thank you!

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Could be that the ink cartridges that you are using are not being recognized by the printer... try another set of inks, if still does not work, it's a possible hardware issue on the printer itself

Posted on Aug 22, 2008

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My printer is asking me to check replace colour cartridge, i have done this but still the same issue and i obviously can't do anything with it. thanks


Issue After you install a print cartridge, the following message appears on the color graphics display: Cartridge error: one or both cartridges are not intended for use in this printer . The device will not print. Solution Step one: Remove, inspect, and reseat the cartridges The print cartridge may not have full electrical contact with the printer. Removing and reinstalling the cartridge may help. NOTE: HP cannot guarantee the quality of remanufactured or refilled cartridges.
  1. Make sure the printer is on. Press the Power button if it is not lit.
  2. Open the printer cover, then wait until the print cartridge carriage is idle and silent.
  3. Press down lightly on the end of the problem cartridge to release it. Figure 1: Removing the tri-color cartridgec00484998.gif
  4. Slide the cartridge out and inspect it: CAUTION: Do not touch the copper electrical contacts or the ink nozzles. Figure 2: Electrical contacts and nozzlesc00211537.gif 1 - Copper electrical contacts 2 - Nozzles
    • Check the electrical contacts for debris.
    • Make sure all the clear nozzle protective tape has been removed. CAUTION: Do not attempt to remove the copper electrical strip! Figure 3: Removing the clear nozzle protective tapec00211538.gif
    • Look at the number on the print cartridge label and make sure it is compatible with your printer. Compatible print cartridges are listed in the Printer Reference Guide supplied with your printer.
  5. If the cartridge is compatible, reinstall it in the printer:
    • Cartridges marked with a triangle go into the left carriage slot.
    • Cartridges marked with a square or pentagon go into the right carriage slot.
    Figure 4: Sliding the cartridge into the carriagec00484999.gif Figure 5: Pushing the cartridge into placec00485000.gif

Feb 10, 2011 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Error OXC19a0031 Ink system failed came up while printing. Printer will not work. Never had any problem before. What do I do?


Complete the steps below in the order presented to resolve the problem. It might not be necessary to complete all of the steps.
NOTE: The printer will not operate unless all six ink cartridges are installed. Also, HP cannot guarantee the quality of refilled or remanufactured ink cartridges. Step one: Reset the printer CAUTION: Do NOT perform any other type of reset on the printer before the ink initialization process has been completed.
  1. Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
  2. Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
  3. Check the printer for the error message. If the error message still displays, go to the next step.
Step two: Clean the cartridge contacts
  1. Lift the top cover. Figure 1: Lifting the top cover c00813643.gif
  2. Locate the ink cartridge indicated in the error message. Squeeze the gray tab below the cartridge slot to release the latch and then lift the latch. Figure 2: Unlatching the cartridge c00372272.gif 1 - Black cartridge 2 - Color cartridges
  3. Remove the cartridge indicated in the error message. Figure 3: Removing the cartridge c00372273.gif
  4. Gather the following cleaning materials:
    • Distilled, filtered, or bottled water. Do not use tap water, alcohol, or platen cleaners.
    • Lint-free cloth or swab. Eyeglass wipes and coffee filters work well.
  5. Lightly moisten the swab or cloth and squeeze out the excess moisture.
  6. Holding the cartridge by its handle, wipe the copper contacts. Figure 4: Wiping the contacts c00372274.gif 1 - Copper contacts
  7. Replace the cartridge and then close the latch and the printer top cover.
  8. Check the printer for the error message. If the error message still displays, go to the next step.
    NOTE: The printer may take up to 15 seconds to clear the error and recognize the cartridge after closing the cover.
Step three: Replace the cartridge If the error message still displays, replace the indicated cartridge with a new cartridge.

Oct 26, 2010 | HP Photosmart C6180 All-In-One InkJet...

3 Answers

What is the replacement printer for HP Laser Jet


This document provides information about replacing the print cartridge for the HP LaserJet 1010 printer series, including life expectancy and replacement instructions. Print cartridge life expectancy The life of the print cartridge depends on the amount of toner that your print jobs require. When printing text on letter/A4-size paper at five percent coverage, the print cartridge lasts an average of 2,000 pages. This assumes that you set the print density to three and disable EconoMode. (These are the default settings.) See Ordering supplies for information on ordering replacement print cartridges. Changing the print cartridge Follow the below instructions to change the print cartridge:
  1. Open the print cartridge door, and remove the old print cartridge. See the recycling information inside the print cartridge box. Figure 1: Removing old print cartridge c00028312.gif CAUTION: To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper.
  2. Remove the new print cartridge from the packaging, and gently shake it from side to side to distribute the toner evenly inside the cartridge. Figure 2: Gently shaking new print cartridge c00028313.gif
  3. Pull the tab until all the tape is removed from the print cartridge. Put the tab in the print cartridge box to return for recycling. Figure 3: Removing tape from print cartridge c00035442.gif
  4. Insert the print cartridge in the printer, making sure that the print cartridge is in position. Close the print cartridge door. Figure 4: Inserting new print cartridge c00028315.gif

Apr 20, 2010 | HP LaserJet 1010 Printer

1 Answer

Cant print, middle orange light always on


replace the cartridge, even a used one will do. If this solve the problem take the chip from the good cartridge and place it on the defective one.

May 19, 2009 | HP LaserJet 1320 Printer

1 Answer

Printer shows remove and check print...


maybe it suffered loss connection between the printer and the printhead just try to clean it..with alcohol..or maybe you print cartridge has in it's low ink state..

May 18, 2009 | HP PSC 2410 All-In-One InkJet Printer

2 Answers

Cartridge not detected or missing message.


did you remove the tape from the new cartridge ?

Dec 23, 2008 | HP PhotoSmart C4280 Laser Printer

4 Answers

Hp laserjet 1320 problem


This is an error state that is not described at HP site.

Try to do a hard reset:

1) Turn off the printer

2) Press and hold down the green GO button

3) Turn the printer on and continue to hold the green GO button for at least 5 seconds, but not longer than 15 seconds. During the process, the Attention LED will turn on.

4) Release the GO button.NOTE: If both the Attention light and the Ready LEDs turn on before the GO button is released, the cold reset procedure must be started over at step 1.

5) The printer LEDs begin cycling. The cold reset process runs until completion and the printer returns to the Ready state.

Hope it will help you

Jan 24, 2008 | HP LaserJet 1320 Printer

2 Answers

Hp pc 2110 all in one printer- scanner- copier


try a reset hold down # and 6 buttons while unplugging then plugging printer back in.

Dec 09, 2007 | HP PSC 2410 All-In-One InkJet Printer

3 Answers

HP DESKJET 1180C


HP Deskjet 1180c and1220c Professional Series Printer and HP Deskjet 9300 and 1280 Printer - Troubleshooting a Blinking Print Cartridge Light Introduction The Print Cartridge light continues to blink with both cartridges properly installed and the Access Cover (also known as the top cover or lid) closed. Instructions The blinking Print Cartridge light may be caused by a faulty cartridge, the plastic case of the printer being dislodged or slightly out of position (which prevents the Access Cover from seating properly), the Access Cover sensor (also known as the top cover sensor or lid sensor), or by the actuator on the Access Cover. Follow the steps below to resolve the issue.
  1. With the printer turned on, open the Access Cover. The carriage will move out of the capping station and stop at one of the cartridge status icons located inside the printer under the Access Cover. The yellow arrow on top of the carriage will point to one of the cartridge status icons to indicate a good, empty, or faulty cartridge. See Figure 1 below.
    1. If the carriage stops in the cartridge’s OK position, indicated by the happy face in Figure 1, continue with Step 2.
    2. If a problem is indicated with one of the cartridges, remove the cartridge and verify that the cartridge part number is correct. The black cartridge part number is 51645A and the color cartridge part number is C6578A or C6578D.
    3. If the cartridge part number is correct, clean the electrical contacts on the cartridge with a soft, lint-free cloth. Do not touch or wipe the nozzle plate.
    4. If a faulty cartridge is still indicated after verifying the cartridge part number and cleaning the contacts on the cartridge, replace the cartridge.
    5. After replacing the cartridge, turn off and then turn on the printer to clear the cartridge error from the printer's memory. If the cartridge error cannot be cleared, the printer will require repair. If the carriage stops in the cartridge’s OK position, indicated by the happy-face in Figure 1, continue with Step 2. NOTE: The printer checks the status of both print cartridges before printing. Both the black and color cartridge must be functional and installed in the printer in order to print.
    Figure 1: Cartridge status icons c00001225.jpg Icon/Drawing Problem identified by the symbol Solution c00001226.jpg The color cartridge is missing, improperly installed, defective, or the wrong print cartridge is installed. 1. If there is no color cartridge in the cartridge cradle, insert a color cartridge.

    2. If there is a color cartridge in the cradle, remove the color cartridge and firmly reinsert it.

    3. Check to make sure the color cartridge is appropriate for the printer.

    4. If the problem persists, replace the color cartridge. c00001227.jpg The black cartridge is missing, improperly installed, the wrong print cartridge, or is defective. 1. If there is no black cartridge in the cartridge cradle, insert a black cartridge.

    2. If there is a black cartridge in the cradle, remove the black cartridge and firmly reinsert it.

    3. Check to make sure the black cartridge is appropriate for the printer.

    4. If the problem persists, replace the black cartridge. c00001228.jpg The color print cartridge is running low on ink. Replace the color print cartridge with a new color print cartridge. c00001229.jpg The black print cartridge is running low on ink. Replace the black print cartridge with a new black print cartridge. c00001230.jpg None. The print cartridges are working correctly. None. The print cartridges are working correctly.
  2. Close the Access Cover and wait for the printer to initialize. If the Print Cartridge light is still blinking, remove the Access Cover by following the steps below:
    1. Open the Access Cover and hold it open.
    2. Dislodge the Access Cover from the hinges with a sharp blow to the hinge area of the Access Cover and then remove the Access Cover.
  3. Install the Access Cover by following the steps below:
    1. Align the hinges on the Access Cover with the hinge pins on the printer.
    2. Push down firmly on the Access Cover until the hinges snap into position.
  4. Close the top cover and wait for the printer to initialize. If the Print Cartridge light is still blinking, the printer case may be dislodged or slightly out of position. To restore the printer case to the proper position, squeeze the printer by applying pressure to the front and back pressure points shown in Figure 2. Figure 2: Pressure points c00006497.jpg Firmly squeeze the pressure points on the printer case as shown in Figure 3. If the Print Cartridge light continues to blink, continue with step 5. Figure 3: Squeezing the pressure points c00006498.jpg
  5. If the Print Cartridge light is still blinking, push down firmly on the center of the Access Cover (the extra pressure may engage the sensor). If the Print Cartridge light quits blinking, remove the pressure from the Access Cover to see if the Print Cartridge light starts blinking again. Re-apply the pressure to the center of the Access Cover to see if the Print Cartridge light stops blinking again.
    1. If the Print Cartridge light quits blinking with pressure applied, the Access Cover is faulty and should be replaced.
    2. If the Print Cartridge light continues to blink even with pressure applied, the Access Cover sensor may be faulty and the printer will require repair.

Oct 18, 2007 | Printers & Copiers

4 Answers

Remove and check color cartridge error


i was woundering are these new cartages or refiled ?
cause our wont work with refilled caratages

so this is how i found that out !


Issue After you install a print cartridge, the scan, copy, and fax lights begin to flash at the same time. The printer will not print. One of the following error messages may display on the control panel:
  • Color or Right Print Cartridge is not compatible
  • Incorrect Print Cartridge(s)
  • Print Cartridge Problem
  • Incorrectly Installed Cartridge(s)
  • Black or Color Cartridge(s) Failed
Solution Follow the steps below until the above issue is resolved. All of the following steps may not be necessary to resolve the issue. When the lights stop flashing, the issue is resolved. NOTE: Either one or both of the cartridges could be causing the problem. Step one: Remove, inspect, and reseat the problem cartridge The print cartridge may not have full electrical contact with the printer. Removing and reinstalling the cartridge may help. NOTE: HP cannot guarantee the quality of remanufactured or refilled cartridges.
  1. Make sure the printer is on. Press the Power button if it is not lit.
  2. Open the printer cover, and then wait until the print cartridge carriage is idle and silent.
  3. Press down lightly on the end of the problem cartridge to release it. Figure 1: Removing the tri-color cartridge c00838141.gif
  4. Slide the cartridge out and inspect it. CAUTION: Do not touch the copper electrical contacts or the ink nozzles. Figure 2: Electrical contacts and nozzles c00838142.gif 1 - Copper electrical contacts 2 - Nozzles
    • Check the electrical contacts for debris.
    • Make sure all the clear nozzle protective tape has been removed. CAUTION: Do not attempt to remove the copper electrical strip. Figure 3: Removing the clear nozzle protective tape c00838143.gif 1 - Protective tape
    • Look at the number on the print cartridge label and make sure it is compatible with your printer. Compatible print cartridges are listed in the Printer Reference Guide supplied with your printer.
  5. If the cartridge is compatible, reinstall it in the printer:
    • Color cartridges go into the left carriage slot.
    • Black cartridges go into the right carriage slot. Figure 4: Sliding cartridge into place c00838144.gif
Step two: Clean the problem cartridge contacts If the steps above did not solved the problem, follow the steps below to clean the electrical contacts on the print cartridge and in the carriage in the printer.
  1. Gather the following items to clean the cartridge and print carriage:
    • Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water may contain contaminants which could damage the cartridge.
    • Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
    • Sheets of paper or paper towel to rest the cartridges on during cleaning.
  2. Open the printer lid and wait until the print cartridge carriage stops moving.
  3. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up. NOTE: If you are removing a print cartridge, try to clean the contacts quickly enough that the cartridge is not outside of the printer for more than 30 minutes. The ink can dry and clog the nozzles if the cartridge is outside of the printer for too long.
  4. Unplug the printer.
  5. Dip a swab in the clean water, and then squeeze it to remove most of the moisture. The swab should be only slightly damp.
  6. Clean the print cartridge contacts. The illustration below shows the contacts. Do not touch the nozzles. Figure 5: Electrical contacts c00838145.gif
  7. Clean the contacts in the print carriage, inside the printer. The illustration below shows the carriage and the contacts.
  8. Either let the cartridge sit for several minutes to allow the cleaned area to dry, or use a new swab to dry it.
  9. Reinstall the cartridge, plug the printer back in, and close the printer cover. Figure 6: Print carriage contacts c00838146.gif
Step three: Repeat reseating and cleaning steps If the problem is not solved, repeat the reseating and cleaning procedures above.

Aug 29, 2007 | HP Officejet 5510 All-In-One Thermal...

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