Question about Whirlpool Calypso GVW9959K Top Load Washer
I bought a Calypso washer so that my clothes would be handled gently. I had another Whirlpool washer dryer combo for 26 years without so much as a hiccup. Within months of purchase, I started noticing grey streaks on my clothes. Then I started noticing tears and splits in my clothes. I contacted the store where it was purchased and they replaced the gasket between the bottom of the drum/tub and the bottom of the tub. That lasted a few months and the whole process started again. This time, a towel got stuck between the gasket and the wall of the drum/tub. And this time I called Whirlpool. Whirlpool paid for the repair and it lasted three and a half years. Then it happened again. The dealer came out and replaced the gasket again and implied that I was not properly loading the washer. I am very careful with my clothes, putting underware in washing bags and washing like weight fabrics together, so I don't see how I could be causing this problem.
This morning the washer left its tell-tale grey streaks on a brand new
$78 tee shirt, and Whirlpool's best advice, since the machine is no longer under warranty, is to have a certified repairman out tomorrow.
Does anyone have any idea what could be wrong? Whirlpool says this is not a common problem.
I can assure you this IS a common problem. I can't tell you how many customers I have had in the past that complained about their Calypso's leaving the same marks on their clothing. The problem occurs because of the suction on the clothes as the washer extracts water from them during the final nunator cycle. The nunator is the wash plate that the clothes get caught in. The manufacturer's cure for this problem was to come up with a modified control board that reduces the final nunator time and minimizes the suction action on your clothing. The replacement control board part number is 8571359. I have ordered and installed this board on a few Calypso's. I'm surprised that nobody advised you of this in the past. If you call Whirpool back and they deny this, I got this information from them. It may be worth your while to contact them again to see if there is a recall on this and if they would cover the cost of the repairs.
Posted on Aug 22, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 04, 2011 | Whirlpool Duet GHW9150P Front Load Washer
Jan 03, 2011 | Whirlpool Calypso GVW9959K Top Load Washer
Jul 18, 2010 | Whirlpool Calypso GVW9959K Top Load Washer
Jan 26, 2010 | Whirlpool Calypso GVW9959K Top Load Washer
Oct 04, 2009 | Kenmore Elite 45986 Front Load Washer
Aug 25, 2009 | Whirlpool Calypso GVM9959K Top Load Washer
Aug 18, 2009 | Whirlpool Calypso GVW9959K Top Load Washer
Feb 23, 2009 | Whirlpool Calypso GVM9959K Top Load Washer
Apr 09, 2008 | Whirlpool Calypso GVW9959K Top Load Washer
Sep 09, 2007 | Whirlpool Calypso GVW9959K Top Load Washer
1,190 people viewed this question
Usually answered in minutes!