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Scan does not go into picture programme, just get black picture, but preview shows scans as perfect, this only happens when scanning film

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Could be a software issue, uninstall and reinstall the scanner software.. the uninstall option should be available on the scanner software folder found in start>all programs..

reinstall the scanner software using the disk that came with it.

Posted on Aug 22, 2008

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When scanning a color picture it comes through in black and white what am i doing wrong?


Change the Options on your HP Scanning Software to Scan in Colour or Else:

In this case u have to scan and Preview the scanned images using Windows Photo Gallery.....
Click on File and Click on Import from scanner or Camera...........
Then again click on Import...........It will scan and preview the Applications to u....
Thanku.......

Good Luck!@@!

Sep 23, 2011 | HP Deskjet F4140 All-In-One InkJet Printer

1 Answer

Simply how to use the scanner which does not come with instructions. Many t hanks for your assistance


  • Click Settings > Scan Settings > Button Settings at the bottom of the left pane.

  • Click the Scan Picture Button tab. Under "Scan to" select the program you would like to edit the image with after the scan is finished.
  • Repeat step 2 for the Scan Button, the Scan Document Button and Scan Film Button. Select the program you would like to use to open each type of scan, or select "Save to File" and the desired file type. Select your preferences under the Document or Picture menus based on the type of image or document you will scan most often using this button. Ensure that the "Show Preview" check box is checked for each button type. Click "OK."
  • Place your document or picture on the glass. If scanning film, place the 35 mm negative or slide in the special adapter provided by HP. Select the Scan Picture, Document or Film button depending on what you are scanning. Select the Make Copies button to copy the document or picture directly. Click "Scan" and then "OK" to see the scan preview.
  • Crop your image by clicking the small black boxes at the edges of the selection area. Drag your mouse until the portion of the image you wish to scan is selected. Select the image correction settings in the menu on the right to fix any problems with the picture or document. You may also change the image resolution and resize the image in these menus. When you're finished, click the "Accept" button. If you'd like to scan another image, select "Yes" in the next dialogue box. If not, select "No."



  • Feb 21, 2011 | Printers & Copiers

    1 Answer

    How do i scan a photo with hp deskjet f340 all in one?


    Place your document or picture on the glass. If scanning film, placethe 35 mm negative or slide in the special adapter provided by HP.Select the Scan Picture, Document or Film button depending on what youare scanning. Select the Make Copies button to copy the document orpicture directly. Click "Scan" and then "OK" to see the scan preview.

    Jan 08, 2010 | HP Deskjet F340 All-In-One Printer

    1 Answer

    The scanner on my PSC1610 HP printer, scanner, copier is only scanning about one-tenth of the picture and the rest of the picture scanned is black


    open the scanner in preview and select all the picture you want to scan by stretching the frame around the picture then scan.

    Dec 27, 2009 | HP PSC 1610 All-In-One Printer, Scanner...

    1 Answer

    No preview shown after picture is scanned


    If you use Brother's own software, you could: * Open it up (by the clock, called "ControlCenter" or "ControlCenter 3") * Right-click on the type of scan intended (i.e. scan to file) and choose configuration * Here are the settings controlling the scanning. If you change to "device button" on top, you'll get the settings controlling the scanning when you use the scan-button on the machine. * Change the settings to i.e. "show target folder" after scanning, depending on your requested settings.

    Jun 02, 2009 | Brother MFC-9840CDW Laser Printer

    1 Answer

    Can't scan PLEASE HELP!


    SOLUTION: Download the latest version (v 7.7.2) of the HP software from the HP website at www.hp.com. Uninstall the previous software and then reinstall the downloaded software. WORKAROUND: Follow the steps below:
    1. Load the slides or negatives in the TMA and place it on the scanner glass.
    2. Open Image Zone and click on Scan Picture to scan everything.
    3. After the scan is completed, change the settings from glass to scan slide/negative from TMA. The unit will scan again and show the four slides or negatives in the preview.
    4. Click on the first picture in the scan preview and make the following changes:
      • change the dust and scratch removal/sharpness to none
      • change the resolution to 72 dpi
    5. Click on the second picture in the scan preview and make the same changes described above.
    6. Click on the third picture and then the fourth picture and make the same changes.
    7. Click Accept . The correctly scanned slide or negative images will be saved in the Gallery.

    May 21, 2009 | HP Photosmart 3310 All-In-One InkJet...

    2 Answers

    How to Scan a Picture onto the Computer


    turn the printer on, place the picture on the glass, on the printer under mode press the big silver button until the scan light comes on  then press select, you should hear the picture scanning, then on the computer, go under my pictures and you should see that picture. 

    Apr 16, 2009 | Lexmark P4350 All-In-One InkJet Printer

    5 Answers

    Dell 964 scanner


    First do your scan on Dell 964 scanner &printer. Scan to clipborad. You hear it scan but nothing happens on your computer. Go to control panel - scanners and cameras - scan profiles - find the document you have scanned, select it and click edit - click preview - in the left corner you will see in blue "How to scan a picture" click that, it will lead you to Windows Photo Gallery - there click on file and import from scanner of camera - it will scan there and your scanned pics will be in your picture folder :) Took me a while to figure it out :)
    You can avoid all this and go directly to Windows Photo Gallery :)

    May 26, 2008 | Dell Photo 964 All-In-One InkJet Printer

    6 Answers

    Scanning problem with A940 AIO Dell printer/scanner


      Hi there, just found this solution to work perfectly. i just freaked out for a moment with the same problem. Use this or just type fax and scan in your help function. Hope this helps!

      Before you begin, make sure that you've installed your scanner on the computer and that the scanner is turned on.
    1. Windows Photo Gallery.
    2. Click File, and then click Import from Camera or Scanner.
    3. In the Import Pictures and Videos window, click the scanner that you want to use, and then click Import.
    4. In the New Scan dialog box, click the Profile list, and then click Photo. The default settings for scanning a picture are automatically displayed.
    5. If you're using a scanner with a document feeder, click the Paper size list, and then click the size of the picture that you've placed on the scanner or click the size that most closely matches the picture.
    6. Click the Color format list, and then click the color format that you want the scanned file to display.
    7. Click the File type list, and then click the file type that you want to use to save the scanned file.
    8. Click the Resolution (DPI) list, and then click the resolution, in dots per inch, that you want to use.
    9. Adjust the brightness and contrast settings or type the values that you want to use.
    10. To see how the picture will appear when it is scanned, click Preview. If needed, modify the scan settings, and then preview the picture again. Repeat these steps until you're satisfied with the preview results. Some scanners might require you to place the picture in the document feeder each time that you scan.
    11. Click Scan. When the scan is complete, Windows Photo Gallery prompts you to tag the picture so that it's easier to organize or find later.
    12. In the Tag these pictures (optional) list, type a tag name, and then click Import. Windows Photo Gallery displays the picture so you can view, fix, or organize it.

    Feb 01, 2008 | Dell A940 All-In-One InkJet Printer

    1 Answer

    Photos


    Does this help? You obviously have to insert the media type into the media slot on the far right.(omoademola) Using the top control panel Printing tasks Scanning/Copying/Faxing tasks Troubleshooting
    The top control panel lets you print an image from a photo card, scan a document or image, and copy a document or image with the press of a button.
    Button/Light: Function: 1 Power : Turns the All-In-One on or off. 2 Copy: light Illuminates when Copy Mode is selected. 3 Mode: Changes the copy, scan, or photo card mode. 4 Scan: light Illuminates when Scan Mode is selected. 5 Photo Card: light Illuminates when Photo Card Mode is selected. 6 Rotate: Rotates the image 90 degrees. 7 LCD Panel: Number of Copies- this changes the copy count. Note: This feature is not active in Scan Mode. 8 Display: Shows copy, scan, and photo card selections. 9 Resize: Enlarges or reduces the size of the image. 10 Page Preview: Shows a preview of the output. 11 Select: Secures an option. 12 Menu: Provides options for image. 13 Arrow : Scrolls left, right, up, or down. 14 Stop/Clear: Cancels a print job or clears a selection. 15 Color Start: Initiates color copy, scan, or photo card output. 16 Black Start: Initiates black copy, scan, or photo card output.

    Jan 10, 2008 | Lexmark P4350 All-In-One InkJet Printer

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