Question about Nikon Coolpix 5700 Digital Camera

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General USB Troubleshooting

Where can I plug my USB cable from my camera or scanner into the computer?

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While USB connections are significantly faster and easier to set up than older serial or SCSI connections they are not foolproof. Here are some tips: Be sure to connect the cable properly One side of the cable is "keyed" so it will only fit properly one way. Do not force it in if it does not smoothly connect. Notice how the USB plug is "keyed" and will only fit properly in one direction. The USB connector on the back of the computer. Connect directly to a USB port on the computer. While USB hubs allow many devices to connect to a computer they are not always reliable for high-speed connections like digital cameras. Connect to a port on the back of the computer. Many computers have extra USB ports on the front or on the keyboard. These are generally built-in hubs which may cause problems as described above. Connect to an AC adapter or use a freshly charged battery To prevent problems during transfer be sure that the camera has enough power to complete image transfers. Remove other devices To troubleshoot problems, remove any other USB devices and connect just the Nikon product for testing.

Posted on Aug 29, 2005

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Yes, the problem is with the camera, the USB cable, or the computer.

Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

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I cant see the pic on pc


I'm sorry that the Camera is not recognized by the Computer. Unfortunately, knowing the Operating System is the key element in providing troubleshooting the PC connection. However, I will give you the troubleshooting steps which is general for the compatible Operating Systems for the Camera:

The compatible Operating Systems are as follows:

Windows XP Windows 2000 Professional Windows Vista Mac OS X

Please follow the below troubleshooting steps below if your Computer is installed with any of the above mentioned Operating System. Please note that other Operating Systems are not compatible with your Camera. Please make sure that the connections are secure. Prior to making any adjustments, first ensure you've firmly connected your Camera's USB cable into the USB port on your PC. Power off and disconnect your Camera from your computer. Restart your computer. After your computer is rebooted, connect your camera to your computer using the USB cable provided. Note: Connect your camera to an alternate USB port, preferably on the back of your computer. Select MTP instead of default PC from the USB select screen appears on the LCD screen after connect the Camera to the Computer. If the issue persists, please check the Device Manager driver conflicts by following the steps: Connect the camera to the computer with the USB cable. Turn on the camera. Open the Device Manager of the operating system.
Windows 2000 - Right-click the My Computer icon, left-click Properties , left-click the Device Manager tab. XP: Right-click the My Computer icon, left-click Properties , left-click the Hardware tab, left-click the Device Manager button. Windows Vista: Click the Start button, click Control Panel , click System and Maintenance , click the Device Manager button. Windows 7: Click the Start button, click Control Panel , click Hardware and Sound , under Devices and Printers , click Device Manager. You may try the steps before give up even if the Operating System is Windows 7 as it supports many cameras with default driver. In the Device Manager window, at the left of Universal Serial Bus controllers , click the PLUS (+) symbol. Under Universal Serial Bus controllers , right-click Sony DSC or USB Mass Storage Device to display the drop-down menu. In the drop-down menu, click Uninstall or Remove. In the Confirm Device Removal dialog box, click the OK button. Restart the computer. Follow any on-screen instructions to complete reinstallation of the USB driver.
If the issue persists, reset the Camera by removing the battery for more than one minutes and check the operation. I hope following the above troubleshooting steps should definitely resolve the issue. If you require any further assistance, please get back to me with the exact Operating System, I can definitely help you with this. If a PC connection is not recognized by a Computer, most probably it will not be a hardware issue. Thanks for understanding.

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How can i connect my sony dsc-w50 to pc. any drivers needed to install?


I'm sorry that the Camera is not recognized by the Computer. Unfortunately, knowing the Operating System is the key element in providing troubleshooting the PC connection. However, I will give you the troubleshooting steps which is general for the compatible Operating Systems for the Camera:
The compatible Operating Systems are as follows:
  • Windows XP
  • Windows Me
  • Windows Vista
  • Windows 7
  • Mac OS X

Please follow the below troubleshooting steps if your Computer is installed with any of the above mentioned Operating System. Please note that other Operating Systems are not compatible with your Camera.
  1. Please make sure that the connections are secure. Prior to making any adjustments, first ensure you've firmly connected your Camera's USB cable into the USB port on your PC.
  2. Power off and disconnect your Camera from your computer.
  3. Restart your computer.
  4. After your computer is rebooted, connect your camera to your computer using the USB cable provided. Note: Connect your camera to an alternate USB port, preferably on the back of your computer.
  5. Select MTP instead of default PC from the USB select screen appears on the LCD screen after connect the Camera to the Computer.
  6. If the issue persists, please check the Device Manager driver conflicts by following the steps:
  • Connect the camera to the computer with the USB cable.
  • Turn on the camera.
  • Open the Device Manager of the operating system.

Windows 2000 - Right-click the My Computer icon, left-click Properties , left-click the Device Manager tab.
XP: Right-click the My Computer icon, left-click Properties , left-click the Hardware tab, left-click the Device Manager button.
Windows Vista: Click the Start button, click Control Panel , click System and Maintenance , click the Device Manager button.
Windows 7: Click the Start button, click Control Panel , click Hardware and Sound , under Devices and Printers , click Device Manager. You may try the steps before give up even if the Operating System is Windows 7 as it supports many cameras with default driver.
  • In the Device Manager window, at the left of Universal Serial Bus controllers , click the PLUS (+) symbol.
  • Under Universal Serial Bus controllers , right-click Sony DSC or USB Mass Storage Device to display the drop-down menu.
  • In the drop-down menu, click Uninstall or Remove.
  • In the Confirm Device Removal dialog box, click the OK button.
  • Restart the computer.
  • Follow any on-screen instructions to complete reinstallation of the USB driver.

If the issue persists, reset the Camera by removing the battery for more than one minutes and check the operation.
I hope following the above troubleshooting steps should definitely resolve the issue. If you require any further assistance, please get back to me with the exact Operating System, I can definitely help you with this.
If a PC connection is not recognized by a Computer, most probably it will not be a hardware issue.

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Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program, such as Picasa ( http://picasa.google.com ).

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THE steps will guide you through a successful scanner to pc interaction
  • 1

    Unpack your new scanner and set it up. Follow package directions and setup instructions to assemble any parts that need assembly.

  • 2

    Plug in your scanner and power it up.

  • 3

    Insert the setup CD in your CD-ROM or DVD drive. It should autotomatically run. If it doesn't, click on "My Computer" and then on the CD or DVD drive to open the CD. Look for a Setup.exe file. Double-click on it to launch the setup disk.

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    Follow the onscreen prompts to complete the end-user agreement and install the necessary drivers and software to run your new scanner.

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    When prompted, connect the USB cable to the scanner, then plug the other end into the USB port on your desktop PC.

  • 6

    Windows will recognize that a new device is available on your computer, and find the necessary software and drivers to install it.

  • 7

    Restart your PC if prompted to do so.
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  • 1

    Check all cable connections to be sure that they are secure.

  • 2

    Disconnect the USB cable from the desktop and the scanner.

  • 3

    Turn off your computer and let it cool down for 10 minutes.

  • 4

    Turn the computer on, then turn the scanner on. Reconnect the USB cable to the scanner. Try connecting the other end of the USB cable to a different port on your computer.

  • 5

    If none of these suggestions solve your problem, uninstall the scanner and start over.

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