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Unable to remove ink cartridges and replace. - HP Printers & Copiers

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Most of the printers either have an ink replacement button or you can remove the cartridges from the options on the printer driver installed on your computer...

if these will not work, probably the printer has a hardware issue itself..

Posted on Aug 22, 2008

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Incorrect cartridges message on printer screen c4183. help me


Complete the following steps in the order presented until you resolve the issue. Step one: Remove and inspect the cartridge
  1. Make sure the printer is on. Press the Power button if it is not lit.
  2. Open the printer cover, and then wait until the carriage is idle and silent.
  3. Press down gently on the top of the cartridge to release it.
  1. Figure 2: Removing the tri-color cartridgec00484998.gif
  2. Slide the cartridge out and inspect it.
    CAUTION: Do not touch the copper electrical contacts or the ink nozzles. Figure 3: Electrical contacts and nozzlesc00211537.gif 1 - Copper electrical contacts 2 - Nozzles
    • Check the electrical contacts for debris.
    • Make sure all the clear protective tape has been removed from the nozzle and electrical contact area. Figure 4: Removing the clear protective tapec00211538.gif
  3. Reinstall the cartridge in the product and try again to print.
If after you have completed these steps you are still unable to resolve the issue, go to the next step. Step two: Make sure the cartridge is compatible Which cartridges you use depends on your country or region. To check the cartridge compatibility for your product, click this link, HP SureSupply . If your language or country does not display next to the globe icon (c01906983.gif ) select your language and location.
  1. If the cartridge is compatible, reinstall it in the printer.
    • Place cartridges marked with a triangle in the left carriage slot.
    • Place cartridges marked with a square or pentagon in the right carriage slot.
    Figure 5: Print cartridges installed correctlyc01091334.jpg Figure 6: Direction to insert the print cartridgesc01091335.jpg
  2. After verifying that your cartridge is compatible, reinstall the cartridge in the product and try again to print.
If after you have completed these steps you are still unable to resolve the issue, go to the next step. Step three: Clean the cartridge contacts
  1. Open the printer lid and wait until the carriage stops moving, and then unplug the power cord.
  2. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up.
    NOTE: If you are removing a tri-color, photo, or gray photo print cartridge, try to clean the contacts quickly enough that the cartridge is not outside of the printer for more than 30 minutes. The ink can dry and clog the nozzles if the cartridge is outside of the printer for too long.
  3. Dip a clean cotton swab in distilled water, and then squeeze it to remove most of the moisture.
  4. Clean the print cartridge contacts. Do not touch the nozzles. Figure 7: Cartridge electrical contactsc00832021.gif
  5. Clean the contacts inside the carriage, inside the printer. c00246272.gif
  6. Either let the cartridge sit for ten minutes to allow the cleaned area to dry, or use a new swab to dry it.
  7. Reinstall the cartridge, plug in the power cord, close the printer cover, and then try again to print.
If after you have completed these steps you are still unable to resolve the issue, go to the next step. Step four: Reset the printer
  1. Disconnect the Universal Serial Bus (USB) cable from the back of the printer, but leave the printer turned on.
  2. Open the cover of the printer and remove the print cartridges.
  3. Close the cover and wait for the Insert Ink Cartridges message.
  4. Disconnect the power cord from the back of the printer and wait for one minute.
  5. Reconnect the power cord. If the printer does not automatically turn on, press the Power button.
  6. Open the cover and reinsert the print cartridges.
  7. Close the cover. If prompted, print a calibration page.
  8. Reconnect the USB cable, and try again to print.
If after you have completed these steps you are still unable to resolve the issue, go to the next step. Step five: Replace the cartridge If after you have completed these steps you are still unable to resolve the issue, replace the cartridge. If you do not have a replacement print cartridge, go to the next step. Step six: Print in backup mode If you do not have a replacement print cartridge, you can still print in ink backup mode until the issue is resolved. Remove the problem cartridge and print with the remaining cartridge.
  • If you remove the tri-color cartridge, the printouts will be in grayscale.
  • If after you have completed these steps you are still unable to resolve the issue, service the product.
  • If you remove the black or photo cartridge, the printer will print more slowly and the colors in the printouts may differ.
I hope this solution will helpful for you. Please don't forget to click on Four thumbs which are given below & then write testimonial for my appreciation if it is helpful. THANKS & Keep Using fixya

Jul 28, 2011 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

Errorcode 93:11 on HP designjet 4000


Unable to pressurize the IDS(ink delivery system). Ink Pumping problem.

Corrective Action: Try the following:
Remove ALL the Ink Cartridges and reinstall them one by one in to the
Printer.
Replace the Ink Cartridges.
Replace the APS Assembly.
If the System Error continues, replace the Ink Supply Tubes and Trailing
Cable

Jul 15, 2011 | HP Designjet 4000ps InkJet Printer

1 Answer

Hi I have Brother dcp 350 printer. I have the error 46 unable to print/clean i cant get the printer back to normal functions. I have change the inks (all) and I am still get the same error message 46....


The messages unable to print, unable to clean, unable 36, error 46 and error 32 are all print head errors.

1. Remove all the ink cartridges from the machine
2. Clean the contacts on the cartridges as well as inside the machine itself with a small amount of warm water or alcohol on a cotton swab until no ink comes off on the swab.

Note: if any of the other cartridges are low, empty, leaking or bulging replace them

3. Then turn off the machine and unplug it for 70 seconds
4. Plug it back it and wait for the insert cartridges message
5. Insert the cartridges and check to see if the problem is still there. If it is it means the print head has failed and in order to fix this the print head inside the printer needs to be replaced. The print head is the part of the printer that puts ink from the cartridges onto the page

Unfortunately this can sometimes cost more to replace then the machine itself.

Apr 18, 2011 | Brother DCP-350C InkJet Printer

1 Answer

When the printer is turned on it states: ink system failure. Unable to print. Refer to printer documentation. Error Oxc18a0001.


possible causes of this:
  • loose or improperly installed ink cartridge
  • damaged cartridge
  • dirty print head
Solutions:
  • check cartridge connection, try to remove and reconnect
  • replace damaged cartridge
  • clean printhead using the printhead cleaning utility software of your printer

Oct 21, 2010 | HP Printers & Copiers

1 Answer

Sx415 I am unable to line up the printer head to


***hi there,il be willing to help you on that. ****
1. Turn on your Epson printer.
2. If a cartridge is expended, you see a message on the printer’s LCD display screen. The icon on the screen indicates which color to replace. Press Start (NX210 Series) or OK (NX410 Series).
***If you’re replacing a cartridge before you see a message on the printer’s LCD display screen, do one of the following:
NX210 Series: Hold down the Scan button as you press the Index Sheet button, then release the buttons. Press or to select Ink Cartridge Replacement, then press Start.
NX410 Series: Press Setup, press or to select Maintenance, and press OK. Then select Change Ink Cartridge and press OK.
3. Open the scanner. Do not open the ink cartridge cover while the print head is moving.
4. Open the cartridge cover.
5. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Dispose of it carefully. Do not take the used cartridge apart or try to refill it.
6. Before opening the new cartridge package, shake it four or five times. (Do not shake a cartridge after opening the package; ink may leak.)
7. Remove the cartridge from the package, but be careful not to touch the green chip on the cartridge.
8. Remove the yellow tape from the bottom of the cartridge.
Caution:
Do not remove any other labels or seals, or ink will leak.
9. Insert the new cartridge into the holder and push it down until it clicks into place.
10. Once you replace all the necessary cartridges, close the cartridge cover and push it down until it clicks into place.
11. Lower the scanner
12. Press Start (NX210 Series) or OK (NX410 Series) to begin charging the ink. This takes about 2 minutes.
When you see a completion message on the LCD display screen, ink charging is finished.

***if my troubleshooting steps are helpful, pls vote for me, i will appreciate it, so that I can be a part of fixya, thanks, Godbless****

Feb 17, 2010 | Epson Stylus Multifunction Inkjet Printer/...

2 Answers

Cant change ink cartridge on my Epson C91


cannot change ink. Turn on, and just unplug power when cartridge is moving. cartridge will stop not in parking position. Just move head by hand to replacement position.

May 02, 2009 | Epson Stylus Photo 1400 Printer

1 Answer

Unable to print with new ink carts


Usually, that message means that your cartridge is dead. Try removing it, clean the electric contacts on it and the ones on the cartridge carrier. Put it back in. If that doesn't help, you will need to buy a new color cartridge.
If you do not have a replacement cartridge, you can still print in, what HP calls "ink backup mode". Simply remove the problem cartridge, and print with the remaining one, in this case, the black one.
  • If you remove the tri-color cartridge, printouts will be in grayscale.

Dec 23, 2008 | HP Deskjet D4160 InkJet Photo Printer

1 Answer

Epson stylus cx4400 printer


This for the CX5400 which is similar with its menu system:

Using the Control Panel Follow the steps below to replace an ink cartridge.
r_1.gif Make sure this product is on and the On light is not flashing.


When the ink is low:
Press one of the Menu buttons until Change Cartridge appears on the LCD panel, and then press the fontx1.gif Color Copy button. The ink cartridges move to the replacement position. r_3.gif Make sure that the document cover is closed, and then raise the scanner unit.
a8101037.gif r_space.gif r_caut.gif Caution: r_space.gif r_space.gif
  • Do not raise the scanner unit with the document cover opened.
r_space.gif r_space.gif
  • Do not move the print head by hand. Doing so may damage this product.
r_space.gif r_space.gif
  • Do not start replacing the ink cartridge before the print head stops.

r_4.gif For best results, shake a new ink cartridge four or five times, then remove it from its the package.
a8102006.gif r_5.gif Pinch the sides of the ink cartridge that you want to replace. Lift the cartridge out of this product and dispose of it properly. Do not take the used cartridge apart or try to refill it.
a8101049.gif r_space.gif r_warn.gif Warning: r_space.gif r_space.gif Be careful when you are handling used ink cartridges, as there may be some ink around the ink supply port. If ink gets on your skin, wash the area thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after thorough flushing, see a doctor immediately.
r_space.gif r_caut.gif Caution: r_space.gif r_space.gif Be sure to always install an ink cartridge into this product immediately following the removal of an old ink cartridge. If the ink cartridge is not installed promptly, the print head may dry out rendering it unable to print.
r_6.gif Place the ink cartridge vertically into the cartridge holder. Push the ink cartridge down until it clicks into place.
a8101051.gif If you need to replace other ink cartridges, repeat steps 4 through 6 before continuing with step 7. r_7.gif Lower the scanner unit.
a8101039.gif The print head moves and ink charging begins. The On light flashes while ink charging is in progress. When the On light stops flashing, ink charging is completed.

Jun 14, 2008 | Epson Stylus CX6600 All-In-One InkJet...

1 Answer

Can't get the ink cartridge out of my Epsonstylus C40UX


Refer to your printer manual, or the online manual at:

http://support.epson-europe.com/onlineguides/en/sc40/index.htm

Select "How To", "Replacing Ink Cartridges","Replacing An Ink Cartridge", then "Using the Printer's control panel". Ignore the blurb about lights etc, and proceed from "To replace an ink cartridge using the fontb1.gif maintenance button ....".

There is also the "generic" approach. Turn the printer on, and as soon as the print head starts to move, pull the power lead out of the printer, or turn it off at the mains. The print head should now be free to move (gently!) by hand to the cartridge change position. The snag here is there is no inherent means of running an ink charge cycle - do a couple of head clean cycles instead.

Feb 27, 2008 | Canon MP830 All-In-One Printer

2 Answers

Unable to reset printer after installing new ink cartridges


I want to known you have replaced the cartridges or refill the cartridges.

Feb 23, 2008 | Printers & Copiers

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