The rear of the machine has a metal plate with 4 screws the overflow pipe goes in there take this off get some one to tilt the machine forward the overflow pipe goes to the pump then another pipe goes the the filter large clip removes the filter inside is a cradle and a ball anti return for water clean it all and job done .hope this helps all regards george
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Unfortunately this is a common issue with low water consumption front loading washers.
Fortunately there is a pretty easy fix. There are products that work great in cleaning out the hidden area that the odors come from. I have put some information on this together, follow the link below to see how to resolve, let me know if is helpful.
you probably have something like a bra wire jammed in there. no option but to pull real hard with a pair of pliers. smell is not caused by filter. often smell is due to using liquid detergent. after you have done filter, put on the hottest wash and change to powder detergent
Sometimes a bigger object might block the filter knob, and make it impossible to screw out. Then the only way is to remove the end of the sump hose attached to the filter and remove the stuck object. (In my filter this object was an Umbraco key) :-)