Question about Nikon Coolpix 5700 Digital Camera

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Troubleshooting Steps for Windows USB connection issues

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It can sometimes be difficult to setup a digital camera on a new computer. Usually the process is simple: plug the camera in, allow the system to install the driver and begin using the system, however, sometimes things can go wrong. Following these steps can solve more than 90% of problems relating to USB connection issues. You must be thorough and follow it step-by-step. What CF Card is installed in the camera? A large number of problems are caused by incompatible CF Cards. In many cases these cards will work while shooting but can fail to properly download to the computer. You must be extra careful that the card is approved. Actually look up the card you are using in the manual to see if it on the list. Many retailers include "Unapproved" cards in their bundles, so just because a card came with the camera doesn't mean that it is "Approved". If in doubt, use the "Nikon Starter Card" for testing. Is the Camera in Mass Storage Mode? While PTP mode can be used if your camera and operating system (Mac OS X and Windows XP) supports it, for troubleshooting it may be useful to switch to MSC USB mode using the camera's setup menus. Are there images on the card that can be viewed on the camera in playback mode? Nikon View will not auto launch or give a transfer window with no images on the flash card. If you have covered the first three items you should now connect the camera to the rear USB port (not through a hub or front port) on the computer. On all Windows systems excluding Windows 98 Second Edition (SE) ("Plain" Windows 98 is not supported.) make sure the Nikon View CDROM has been removed from the system prior to connecting the camera. Does the LCD Display Screen go dark after being connected for 2 seconds? If you are not getting the "Found New Hardware" wizard then check the LCD display. If the display stays "on" and the camera seems to be in Shooting mode or Playback mode then you may have a bad cable, camera USB port or computer USB port. If this is the case, contact Nikon Support for more information or Click Here for more troubleshooting. Does "New Hardware Wizard" Start? If you connect the Camera and a "Found New Hardware" wizard comes up you should allow the system to auto search for the driver by simply clicking the "Next" button until it is finished. (Windows 98SE requires the Nikon View CD-ROM to be in the CD-drive at this point.) On Windows systems newer than Windows 98SE the camera should pick up and use the Microsoft Mass Storage driver. "Hardware Handshaking" You need to understand how hardware handshaking works. The hardware Handshake occurs when a USB device is connected to the USB port. The computer detects the USB device on the USB bus and asks: "What are you?" The Coolpix line of cameras should answer: "I am a Nikon Coolpix 5700 currently set to Mass storage mode." If the computer does not understand this message the most likely cause is an incompatibility with the USB chipset on the partic

Posted on Aug 29, 2005

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Bluetooth device not working and not detected in device manager


Hi,
Good day. In regards to your issue when it comes to your bluetooth device you can try the following steps. Usually these will resolve your issue
1. If your Bluetooth device uses batteries, make sure that your batteries are charged. 2. If your Bluetooth device uses a transceiver that connects to your computer through a USB port, try connecting the transceiver to another USB port on your computer. 3. If there are multiple Bluetooth devices connected to your computer, temporarily remove the devices that you are not troubleshooting. If there are additional USB devices, try removing any USB devices that you do not have to have installed during the troubleshooting process. If you h have multiple devices that are connected by using USB, this can interfere with a Bluetooth transceiver. 4. Verify that the Bluetooth device that you are troubleshooting is powered on and that it is enabled.

If these steps didn't resolve your concern, you can try to update your windows version like installing updates that can be found on the microsoft.com website or go to http://update.microsoft.com. You also have the option to contact HP for them to help you with issue but most probably they'll be charging you for this specific problem. Hope this information will be helpful in resolving your concern. Have a great day and thanks for using Fixya.

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The device can not be detected in my computer


Hi there.... You can try other computer if they can detect the Sony Walkman that you have, if not being detected, have the device physically check.... if being detected by other computer, try updating the driver or software for that Sony device..
Thank For Using Fixya

Jun 03, 2011 | Sony Walkman NWZ-B135 MP3 Player

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I cant see the pic on pc


I'm sorry that the Camera is not recognized by the Computer. Unfortunately, knowing the Operating System is the key element in providing troubleshooting the PC connection. However, I will give you the troubleshooting steps which is general for the compatible Operating Systems for the Camera:

The compatible Operating Systems are as follows:

Windows XP Windows 2000 Professional Windows Vista Mac OS X

Please follow the below troubleshooting steps below if your Computer is installed with any of the above mentioned Operating System. Please note that other Operating Systems are not compatible with your Camera. Please make sure that the connections are secure. Prior to making any adjustments, first ensure you've firmly connected your Camera's USB cable into the USB port on your PC. Power off and disconnect your Camera from your computer. Restart your computer. After your computer is rebooted, connect your camera to your computer using the USB cable provided. Note: Connect your camera to an alternate USB port, preferably on the back of your computer. Select MTP instead of default PC from the USB select screen appears on the LCD screen after connect the Camera to the Computer. If the issue persists, please check the Device Manager driver conflicts by following the steps: Connect the camera to the computer with the USB cable. Turn on the camera. Open the Device Manager of the operating system.
Windows 2000 - Right-click the My Computer icon, left-click Properties , left-click the Device Manager tab. XP: Right-click the My Computer icon, left-click Properties , left-click the Hardware tab, left-click the Device Manager button. Windows Vista: Click the Start button, click Control Panel , click System and Maintenance , click the Device Manager button. Windows 7: Click the Start button, click Control Panel , click Hardware and Sound , under Devices and Printers , click Device Manager. You may try the steps before give up even if the Operating System is Windows 7 as it supports many cameras with default driver. In the Device Manager window, at the left of Universal Serial Bus controllers , click the PLUS (+) symbol. Under Universal Serial Bus controllers , right-click Sony DSC or USB Mass Storage Device to display the drop-down menu. In the drop-down menu, click Uninstall or Remove. In the Confirm Device Removal dialog box, click the OK button. Restart the computer. Follow any on-screen instructions to complete reinstallation of the USB driver.
If the issue persists, reset the Camera by removing the battery for more than one minutes and check the operation. I hope following the above troubleshooting steps should definitely resolve the issue. If you require any further assistance, please get back to me with the exact Operating System, I can definitely help you with this. If a PC connection is not recognized by a Computer, most probably it will not be a hardware issue. Thanks for understanding.

Apr 10, 2011 | Sony Cyber-shot DSC-S750 Digital Camera

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How can i connect my sony dsc-w50 to pc. any drivers needed to install?


I'm sorry that the Camera is not recognized by the Computer. Unfortunately, knowing the Operating System is the key element in providing troubleshooting the PC connection. However, I will give you the troubleshooting steps which is general for the compatible Operating Systems for the Camera:
The compatible Operating Systems are as follows:
  • Windows XP
  • Windows Me
  • Windows Vista
  • Windows 7
  • Mac OS X

Please follow the below troubleshooting steps if your Computer is installed with any of the above mentioned Operating System. Please note that other Operating Systems are not compatible with your Camera.
  1. Please make sure that the connections are secure. Prior to making any adjustments, first ensure you've firmly connected your Camera's USB cable into the USB port on your PC.
  2. Power off and disconnect your Camera from your computer.
  3. Restart your computer.
  4. After your computer is rebooted, connect your camera to your computer using the USB cable provided. Note: Connect your camera to an alternate USB port, preferably on the back of your computer.
  5. Select MTP instead of default PC from the USB select screen appears on the LCD screen after connect the Camera to the Computer.
  6. If the issue persists, please check the Device Manager driver conflicts by following the steps:
  • Connect the camera to the computer with the USB cable.
  • Turn on the camera.
  • Open the Device Manager of the operating system.

Windows 2000 - Right-click the My Computer icon, left-click Properties , left-click the Device Manager tab.
XP: Right-click the My Computer icon, left-click Properties , left-click the Hardware tab, left-click the Device Manager button.
Windows Vista: Click the Start button, click Control Panel , click System and Maintenance , click the Device Manager button.
Windows 7: Click the Start button, click Control Panel , click Hardware and Sound , under Devices and Printers , click Device Manager. You may try the steps before give up even if the Operating System is Windows 7 as it supports many cameras with default driver.
  • In the Device Manager window, at the left of Universal Serial Bus controllers , click the PLUS (+) symbol.
  • Under Universal Serial Bus controllers , right-click Sony DSC or USB Mass Storage Device to display the drop-down menu.
  • In the drop-down menu, click Uninstall or Remove.
  • In the Confirm Device Removal dialog box, click the OK button.
  • Restart the computer.
  • Follow any on-screen instructions to complete reinstallation of the USB driver.

If the issue persists, reset the Camera by removing the battery for more than one minutes and check the operation.
I hope following the above troubleshooting steps should definitely resolve the issue. If you require any further assistance, please get back to me with the exact Operating System, I can definitely help you with this.
If a PC connection is not recognized by a Computer, most probably it will not be a hardware issue.

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Code 43 - usb device not regognised


Hello
Issue After you plug the USB cable into the product and the computer, the error message 'Unknown Device ' displays on the computer. This document resolves this issue for Windows XP operating systems. Try the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting. Solution one: Check the USB connectionFollow these steps to test the USB connection between the HP product and your computer. Step one: Inspect the USB cable and connection The icon on the USB cable (c01424575.gif ) faces up when the cable connects to the product correctly. Check the back of your product and the back of your computer to make sure the USB cable connects correctly and securely. Step two: Reset the printerAfter you resolve all potential USB conflicts, follow these steps to restart the HP product.
  1. Press the Power button (c01602202.gif ) to turn off the product. NOTE: The product might not turn off after pressing the Power button. Continue to the next step regardless.
  2. Disconnect the power cord from the rear of the product.
  3. Unplug the power cord from the electrical outlet.
  4. Wait 30 seconds.
  5. Replug the power cord into the electrical outlet.
  6. Reconnect the power cord to the rear of the product.
  7. Press the Power button (c01602202.gif ) to turn on the product.
  • If the installation automatically continues and completes successfully , you do not need to continue troubleshooting.
  • If the installation does not automatically continue , restart the installation process.
  • If the issue persists , continue to the next solution.
THE COMPLETE INFORMATION IS IN THERE, also you can reset the printer

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1 Answer

Iphone will not restore error 13


You can resolve the restore issues using the troubleshooting steps found in this document:

1. Update to the latest version of iTunes

To see if you have the latest version of iTunes, open iTunes and check for updates.
  • Windows: Choose Help > Check for Updates
  • Mac: Choose iTunes > Check for Updates
If there is an update to iTunes available, install the update and try to restore again. If you do not have an active connection to the Internet, or your Internet security settings are configured to prevent iTunes from communicating with Apple, iTunes will alert you that the iTunes update server could not be contacted. Resolve your Internet issues and attempt to update again.

2. Restart your computer
Simply restarting the computer can clear up certain issues that could prevent you from restoring iPhone or iPod touch. After you restart, try restoring the device again in iTunes.

3. Open the proper ports and allow access to Apple servers
During the update and restore process, iTunes needs to contact Apple. Ensure that your computer has the following ports open and can access these servers:
Port 80
Port 443
phobos.apple.com, albert.apple.com, gs.apple.com
If you see "Error 9807", you must open access to the following VeriSign servers:
evintl-ocsp.verisign.com
evsecure-ocsp.verisign.com
If you are using a Windows operating system, you can follow this article to help resolve issues caused by third-party security software.
You may need to update, properly configure, disable, or uninstall built-in firewalls and other security software to prevent interference with iTunes. For assistance with this, contact the company that supports the firewall or security software you use. If you are using proxy settings, try to restore or update without using a proxy.
4. USB Troubleshooting
Connect iPhone or iPod touch to a different USB port on your Mac or Windows PC. USB 2.0 ports that are built in to the computer are preferred over a hub. If you tried connecting iPhone or iPod touch to USB ports on the front of the computer, try connecting them to rear USB ports. After doing this, try to restore the device in iTunes.
If the issue continues:
Remove all USB devices except the keyboard, mouse, and iPhone or iPod touch. Remove all USB hubs and connect directly to the computer.
Connect iPhone or iPod touch directly to the included USB cable, bypassing the dock.
Restart the computer.
Try to restore the device again in iTunes.
If available, test with alternative, known-good USB cables.

5. Restore on a different computer
If the issue is not resolved with the above steps, try to restore using a different computer. Ensure that the computer you use has USB 2.0 ports, the latest version of iTunes, and that you connect directly to the computer.
If another computer is not available, proceed to the Advanced Steps below.

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1 Answer

Hp all in one


Try the follwoing steps, i m sure that it will start working bcoz i tried the same steps and my printer started working:

  1. Turn the power to the computer off.
  2. Press the power button to turn off the product.
  3. Wait 10 seconds.
  4. Restart the computer.
  5. Press the power button to turn the product back on.
  6. When the computer restarts, try the scan again.
  • If the issue is not resolved , try some other troubleshooting:
  • Connect USB cable directly to the computer and then restart the product and try to scan again
  • If the product still does not work , try some other steps:
  • Connect the USB cable to a USB hub or a docking station for a laptop. 1. Restart the computer and the product and try to scan again.
  • If the product doesnot works after connecting the USB cable directly to the computer , follow these steps:
      1. Reconnect the USB cable.
      2. Try the scan again.
        • If the product worked when the USB cable was connected directly to the computer, but does not work after reconnecting the USB cable in the original configuration, there might be a problem with the hub or docking station. Either leave the USB cable connected directly to the computer, or contact the manufacturer of the hub or docking station for troubleshooting.
      If the product does not work after connecting the USB cable directly to the computer , follow these steps.
      1. Replace the USB cable.
      2. Try the scan again.
        • If the product does not work with the new cable, continue to the next solution.
    Now, if this doesnot work, there is a conflicting USB device connected to the computer
    1. Disconnect all other USB devices from the computer except for the keyboard, the mouse, and the product.
    2. Try the scan again.
      • The issue would be resolved now and teh answer is that the computer might not have sufficient power supplied to the USB ports to detect multiple USB devices. HP recommends installing a USB powered hub to connect multiple USB devices.

May 28, 2008 | HP DeskJet F380 All-In-One Printer

1 Answer

USB Troubleshooting - Windows


Many problems relating to camera connection issues relate to hardware other than the Nikon camera. There are numerous compatibility issues between USB Controllers, motherboards, main CPU chips and different versions of the Windows operation systems. Below are some helpful links. The Microsoft web site has information regarding USB Troubleshooting for Windows 98, Windows 98 SE and Windows ME. http://support.microsoft.com/support/kb/articles/q263/2/18.ASP The Microsoft web site also has information regarding general compatibility between Windows and different USB controllers. Select "USB controllers" on the link and then find your USB controller on the list, if your controller is not listed as compatible or "logo" with your current operating system you may need to upgrade your OS, or work with alternate hardware. http://www.microsoft.com/hwdq/hcl/default.asp The Compaq web site has information regarding issues with their Deskpro 2000/4000 USB and Windows 2000. http://www.compaq.com/support/techpubs/customer_advisories/DG000117_CW01_0.html The Microsoft web site has information regarding issues between AMD Processors and Windows SE. http://support.microsoft.com/support/kb/articles/Q240/0/75.ASP One method for restoring USB functionality is to remove the currently installed USB Controller (from the Device Manager). Be sure to have the Windows installed disks available as you may be prompted for them. To accomplish this: Open the Device Manager (right click on "My Computer" and choose "Properties" Windows 98 and ME have a "Device Manager" Tab Windows 2000 and XP will have a button in the "Hardware" tab Click the "+ " sign next to item named "Universal Serial Bus controller" and highlight the "Unviversal Host controller" found beneth it. Once the item has been highlighted press "Delete" on the keyboard Refresh the Device Manager With Windows 2000 and XP choose "Scan for Hardware changes" from the "Action" menu. With Windows 98 or ME click "Refresh" If you were prompted for the install CD or to restart the computer there were definite driver changes made and any USB issues may be resolved.

Aug 29, 2005 | Nikon Coolpix 5700 Digital Camera

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