Question about Xerox WorkCentre Pro 416 All-In-One Laser Printer

2 Answers

CA1 error code on my xerox workcentre 416

CA1 always means that the laser unit needs replacement?

Posted by on

  • staff886 Jan 22, 2009

    how i know if it is the large or the small laser unit?

×

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 239 Answers

I hope this messege come through.
This is a call for a Xerox service rep to visit the machine.
First you need to know if it has the latest software on the machine. If it has old software, and a new laser is installed, the error code will come back again.
You will need to have the right model for this machine and the right main board to match it.
Best to place a service call and let Xerox handle it.

Posted on Oct 17, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,072 Answers

Pretty much yes. That message is that the Polygon mirror, is not spinning. That is the motor/mirror assembly inside the laser unit. There is a slight chance it is just sticky, but that motor failure is not uncommon at all in that product.
You can try going on google and searching a business called " the parts drop" and call, ask for Britt. There are 2 different lasr units for that machine, simply called a large and small laser unit.

Posted on Aug 22, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My workcentre pro 416 is printing all copies as all black.


It sounds to me like the High Voltage Power Supply, Biasing Ground, or Blanking Exposure Lamp may be a fault. You could also have a problem with the Digital Scanner unit. But, there is nothing that you can do yourself: EXCEPT: If the unit takes a Toner Cartridge that includes the drum, I would try replacing that first. Then if no joy, your going to have to call out the big guns. Good Luck!!

Jun 13, 2012 | Xerox WorkCentre Pro 416 All-In-One Laser...

3 Answers

We have Error Code CA1


you need to replace the laser unit and upgrade firmware

Sep 21, 2010 | Xerox WorkCentre Pro 416DC Copier

1 Answer

Need to reset replace drum message on Xerox Workcentre Pro 416


You can replace the chip on the drum unit. Or the drum unir itself.
Google a business called " the parts drop". They will have both the chip and or the drum cartridge. It is not resettable with a diagnostic code.

Aug 19, 2010 | Xerox WorkCentre Pro 416DC Copier

1 Answer

Error code u3-2 laser not detected?


You must have the Laser Unit replaced because the polygon mirror is not spinning up.

Mar 21, 2010 | Xerox WorkCentre Pro 423 Copier

1 Answer

Is it possible to reset pro 416 out of this problem.


Limited information provided.<br /> Pressing 8 start may give you a error code. Or a 8 plus stop button.<br /> If the machine has a C4 code, this may require machine software to be installed on the machine in order to correct problems. The scanner will not operate correctly even with a new scanner. The software needs to be installed by the service representative in order to align the correct software to main board, to correct laser heas assay.<br /> Good luck.<!-- from fixya rte -->

Jun 18, 2009 | Xerox WorkCentre Pro 416 All-In-One Laser...

2 Answers

Xerox WCP 416 , it showed message replace drum cartridge


It sounds like you are replacing the toner cartidges NOT the Drum Unit. Drum is located behind the toner cartidge and you will see it after removing toner. Pretty common mistake :)

May 12, 2009 | Xerox WorkCentre Pro 416 All-In-One Laser...

1 Answer

H2 Blinking on the panel


Error code means that:
H2 Thermistor Open

Part #
Xerox Workcentre Pro 16FX, Xerox Workcentre XD100, Xerox Workcentre XD102, Xerox Workcentre XD103F, Xerox Workcentre XD104, Xerox Workcentre XD105F, Xerox Workcentre XD120F, Xerox XC1020, Xerox XC1040, Xerox XC820

Mfr Part #: RDTCT0128FCZZ


Xerox Workcentre Pro 16FX, Xerox Workcentre XD100, Xerox Workcentre XD102, Xerox Workcentre XD103F, Xerox Workcentre XD104, Xerox Workcentre XD105F, Xerox Workcentre XD120F

Mfr Part #: CTHM-0019DS52, CTHM-0019FC52

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Feb 21, 2009 | Xerox WorkCentre XD100 All-In-One Laser...

2 Answers

Xerox WorkCentre Pro 416DC


Laser(Polygon motor)problem-$

Jun 22, 2008 | Printers & Copiers

2 Answers

Error Code Call For Service


Most likely the laser has failed and needs replaced. Here is the documentation.

CA1 Indicates that the polygon motor in the ROS has failed.
arrwup.gifProcedure Enter output test, code 103, GP 10.
The polygon motor runs. Yes No Unanswered
Perform the following:
  • Check the connector CN26 on the Interface PWB. Refer to Wiring Diagram 4.
  • Check the harness and the pin connectors.
  • Check the Interface PWB for damage.
  • Install a new ROS, PL 9.10 Item 15.
  • Install a new Interface PWB, PL 9.30 Item 5.
Check at connector CN26 pin 4 on the Interface PWB for a low signal. Refer to Wiring Diagram 4.
The signal is low. Yes No Unanswered
Perform the following:
  • Check all the connectors to the interface PWB are pushed fully home.
  • Check the interface PWB for damage.
  • Install a new ROS, PL 9.10 Item 15.
  • Install a new interface PWB, PL 9.30 Item 5.
Perform the following:
  • Check all the connectors to the interface PWB are pushed fully home.
  • Check the interface PWB for damage.
  • Install a new interface PWB, PL 9.30 Item 5.

May 13, 2008 | Xerox WorkCentre Pro 416 All-In-One Laser...

Not finding what you are looking for?
Xerox WorkCentre Pro 416 All-In-One Laser Printer Logo

427 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Printers & Copiers Experts

Whit
Whit

Level 1 Expert

185 Answers

iteminconline

Level 2 Expert

110 Answers

Philip Hughes

Level 2 Expert

63 Answers

Are you a Xerox Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...