Question about IBM Infoprint 1422 Laser Printer

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Printing duplicate copy

We have our 1422 on a network. The printer routinely as a 202 Paper Jam. The print document prints 3/4 of the way and then gets hung up. The user who sits by the printer presses the GO button...the document finishes printing and then an exact duplicate prints. I've turned Jam Recovery to *OFF but that didn't help. Any suggestions?

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  • Anonymous Nov 07, 2008

    No idea yet what is causing this but I am having the same issues.... although it seems that the 202 error mainly shows up when duplexing is involved. On the menu map pages that print out 1 sided they typically come out all right.

  • Anonymous May 11, 2010

    "job recovery" is just that...if a jam occurs, the printer continues the job from the last page printed (last page that exited machine), that's why you get the duplicate page when jam recovery is "on". It will continue to try until it is successful or the job is reset - it can be especially helpful on larger print runs.
    Just thought I'd clarify that, as for the jam, I'm not sure what the cause of that is. I just came across this post and thought I'd clarify.


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bbl242003
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SOURCE: when i try to print a paper i hear 3 rings and

What is the last thing you did before receiving this error? Please follow up.

Posted on Jan 12, 2011

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Issue
During printing, the paper becomes stuck in the all-in-one and the error message 'Paper Jam: Clear jam, and then press Enter' displays on the control panel display.
Solution
Use the following instructions to clear a paper jam from the product:
Step one: Check for and remove any loose paper from the In tray
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CAUTION: Always try to remove jammed paper from the back of the printer first to avoid mechanical damage.
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Figure 1: Removing the rear access door
Rear access door
2. Gently pull the jammed paper out of the rollers.
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Remove the two-sided printing accessory to clear the paper jam

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Figure 2: Removing the two-sided printing accessory
2. Gently remove any jammed paper.
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3. Press the button on top of the two-sided printing accessory to open the door.
Figure 3: Opening the two-sided printing accessory door
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Figure 4: Lifting the cover of the automatic document feeder
Automatic document feeder (ADF) door
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Step four: Verify that the print carriage can move freely
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