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Unable to remove print cartridges - HP Printers & Copiers

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We need the printer model and brand..
most printers does have either an ink replacement button or you can remove the inks from the printer driver on your computer..

Posted on Aug 22, 2008

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Unable to clear missing/damaged cartridge msg even after cleaning.


why does my printer say ink cartridge missing or damaged ...

h30434.www3.hp.com > Printers & All-In-Ones > Print Issues
Aug 8, 2012 - 10 posts I recently changed my ink cartridges ( colors and black) and now it says that the ... why does my printer say ink cartridge missing or damaged? ... cartridge from Office max and it still has the message and I am unable to print. ... Remove the cartridge and take a close look at the tiny circuit card on the section ...

Nov 30, 2015 | HP Photosmart 7520 All-in-One Color Inkjet...

1 Answer

SeeTroubleschooting and Routine Maintenace chapter in user's quite.see clean unable 51 to MFC-230C


Hello and Welcome to FixYa!
"Unable 51" is most likely a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:

(1) Open the printer
(2) Remove the ink cartridges from the print head.
(3) Use cotton swabs dipped in hot water or a mix of hot water and isopropyl alcohol to thoroughly clean the print head.
(4) Repeat this until there is no ink residue coming off on the cotton swab.
(5) Once finished, allow to dry and replace the cartridges
(6) Try to print something now


Your problem will be solved.

For any further help, you can take my valuable,professional help by taking my Service

Thank You for using FixYa

Mar 02, 2012 | Brother MFC-230c Printer

2 Answers

Incorrect cartridges message on printer screen c4183. help me


Complete the following steps in the order presented until you resolve the issue. Step one: Remove and inspect the cartridge
  1. Make sure the printer is on. Press the Power button if it is not lit.
  2. Open the printer cover, and then wait until the carriage is idle and silent.
  3. Press down gently on the top of the cartridge to release it.
  1. Figure 2: Removing the tri-color cartridgec00484998.gif
  2. Slide the cartridge out and inspect it.
    CAUTION: Do not touch the copper electrical contacts or the ink nozzles. Figure 3: Electrical contacts and nozzlesc00211537.gif 1 - Copper electrical contacts 2 - Nozzles
    • Check the electrical contacts for debris.
    • Make sure all the clear protective tape has been removed from the nozzle and electrical contact area. Figure 4: Removing the clear protective tapec00211538.gif
  3. Reinstall the cartridge in the product and try again to print.
If after you have completed these steps you are still unable to resolve the issue, go to the next step. Step two: Make sure the cartridge is compatible Which cartridges you use depends on your country or region. To check the cartridge compatibility for your product, click this link, HP SureSupply . If your language or country does not display next to the globe icon (c01906983.gif ) select your language and location.
  1. If the cartridge is compatible, reinstall it in the printer.
    • Place cartridges marked with a triangle in the left carriage slot.
    • Place cartridges marked with a square or pentagon in the right carriage slot.
    Figure 5: Print cartridges installed correctlyc01091334.jpg Figure 6: Direction to insert the print cartridgesc01091335.jpg
  2. After verifying that your cartridge is compatible, reinstall the cartridge in the product and try again to print.
If after you have completed these steps you are still unable to resolve the issue, go to the next step. Step three: Clean the cartridge contacts
  1. Open the printer lid and wait until the carriage stops moving, and then unplug the power cord.
  2. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up.
    NOTE: If you are removing a tri-color, photo, or gray photo print cartridge, try to clean the contacts quickly enough that the cartridge is not outside of the printer for more than 30 minutes. The ink can dry and clog the nozzles if the cartridge is outside of the printer for too long.
  3. Dip a clean cotton swab in distilled water, and then squeeze it to remove most of the moisture.
  4. Clean the print cartridge contacts. Do not touch the nozzles. Figure 7: Cartridge electrical contactsc00832021.gif
  5. Clean the contacts inside the carriage, inside the printer. c00246272.gif
  6. Either let the cartridge sit for ten minutes to allow the cleaned area to dry, or use a new swab to dry it.
  7. Reinstall the cartridge, plug in the power cord, close the printer cover, and then try again to print.
If after you have completed these steps you are still unable to resolve the issue, go to the next step. Step four: Reset the printer
  1. Disconnect the Universal Serial Bus (USB) cable from the back of the printer, but leave the printer turned on.
  2. Open the cover of the printer and remove the print cartridges.
  3. Close the cover and wait for the Insert Ink Cartridges message.
  4. Disconnect the power cord from the back of the printer and wait for one minute.
  5. Reconnect the power cord. If the printer does not automatically turn on, press the Power button.
  6. Open the cover and reinsert the print cartridges.
  7. Close the cover. If prompted, print a calibration page.
  8. Reconnect the USB cable, and try again to print.
If after you have completed these steps you are still unable to resolve the issue, go to the next step. Step five: Replace the cartridge If after you have completed these steps you are still unable to resolve the issue, replace the cartridge. If you do not have a replacement print cartridge, go to the next step. Step six: Print in backup mode If you do not have a replacement print cartridge, you can still print in ink backup mode until the issue is resolved. Remove the problem cartridge and print with the remaining cartridge.
  • If you remove the tri-color cartridge, the printouts will be in grayscale.
  • If after you have completed these steps you are still unable to resolve the issue, service the product.
  • If you remove the black or photo cartridge, the printer will print more slowly and the colors in the printouts may differ.
I hope this solution will helpful for you. Please don't forget to click on Four thumbs which are given below & then write testimonial for my appreciation if it is helpful. THANKS & Keep Using fixya

Jul 28, 2011 | HP PhotoSmart C4180 All-in-One Color...

2 Answers

Unable to print or delete a document


  • 1

    Remove the cartridges from the F380 printer.

  • 2

    Position the cartridges so they are right side up and the gold leads are facing you.

  • 3

    Place a small piece of tape over the gold contact in the top left corner of each cartridge.

  • 4

    Place the cartridge back in the F380 printer. The printer automatically prints an alignment page.

  • 5

    Remove the cartridges. Place a piece of tape over the gold contact in the top right corner of each cartridge.

  • 6

    Place the cartridges back into the F380 printer. The F380 prints another alignment page.

  • 7

    Remove the cartridges from the printer. Remove both pieces of tape from each cartridge.

  • 8

    Insert the cartridges into the F380 printer. The printer prints a cartridge alignment page. Each cartridge is now recognized as a full ink cartridge.

  • Jun 16, 2011 | HP DeskJet F380 All-In-One Printer

    1 Answer

    Hi I have Brother dcp 350 printer. I have the error 46 unable to print/clean i cant get the printer back to normal functions. I have change the inks (all) and I am still get the same error message 46....


    The messages unable to print, unable to clean, unable 36, error 46 and error 32 are all print head errors.

    1. Remove all the ink cartridges from the machine
    2. Clean the contacts on the cartridges as well as inside the machine itself with a small amount of warm water or alcohol on a cotton swab until no ink comes off on the swab.

    Note: if any of the other cartridges are low, empty, leaking or bulging replace them

    3. Then turn off the machine and unplug it for 70 seconds
    4. Plug it back it and wait for the insert cartridges message
    5. Insert the cartridges and check to see if the problem is still there. If it is it means the print head has failed and in order to fix this the print head inside the printer needs to be replaced. The print head is the part of the printer that puts ink from the cartridges onto the page

    Unfortunately this can sometimes cost more to replace then the machine itself.

    Apr 18, 2011 | Brother DCP-350C InkJet Printer

    1 Answer

    Unable to print 36


    1. Remove print cartridge.
    2. Use cotton swabs dipped in hot water to clean the print head.
    3. Repeat until there is no residue coming off of the print head.
    4. Allow it time to dry.
    5. Place the print cartridge firmly back into the printer and attempt to print.

    Mar 02, 2011 | Brother MFC-6890CDW Printer

    1 Answer

    When the printer is turned on it states: ink system failure. Unable to print. Refer to printer documentation. Error Oxc18a0001.


    possible causes of this:
    • loose or improperly installed ink cartridge
    • damaged cartridge
    • dirty print head
    Solutions:
    • check cartridge connection, try to remove and reconnect
    • replace damaged cartridge
    • clean printhead using the printhead cleaning utility software of your printer

    Oct 21, 2010 | HP Printers & Copiers

    2 Answers

    Cant change ink cartridge on my Epson C91


    cannot change ink. Turn on, and just unplug power when cartridge is moving. cartridge will stop not in parking position. Just move head by hand to replacement position.

    May 02, 2009 | Epson Stylus Photo 1400 Printer

    1 Answer

    Unable to print with new ink carts


    Usually, that message means that your cartridge is dead. Try removing it, clean the electric contacts on it and the ones on the cartridge carrier. Put it back in. If that doesn't help, you will need to buy a new color cartridge.
    If you do not have a replacement cartridge, you can still print in, what HP calls "ink backup mode". Simply remove the problem cartridge, and print with the remaining one, in this case, the black one.
    • If you remove the tri-color cartridge, printouts will be in grayscale.

    Dec 23, 2008 | HP Deskjet D4160 InkJet Photo Printer

    1 Answer

    Help - Black not printing


    Try cleaning the contact points of the cartridge itself and the unit that holds the cartridge with alchol. If still not printing try nossle cleaning from your printer properties.

    Mar 27, 2008 | Lexmark X1270 All-In-One InkJet Printer

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